Hearth and Home Technologies 8000TRLP-OAKIPI Troubleshooting, Standing Pilot Ignition System

Page 57

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. Standing Pilot Ignition System

 

Symptom

Possible Causes

Corrective Action

1. After repeated triggering

A. No gas or low gas pressure.

Check the remote shut-off valves from the appliance. Usually, there

 

of the red or black piezo

 

is a valve near the gas main. There can be more than one valve be-

 

ignitor button, the spark

 

tween the appliance and the main.

 

ignitor will not light the

 

 

 

B. No lp in tank.

Check the LP (propane) tank. You may be out of fuel.

 

pilot.

 

C. Ignitor.

Check the spark at the electrode and pilot. If no spark and electrode

 

 

 

 

 

wire is properly connected, replace the ignitor. Verify that there is no

 

 

 

short in electrode wire.

 

 

D. Pilot or misaligned electrode

Using match, light the pilot. If the pilot lights, turn off the pilot and

 

 

(spark at electrode).

trigger the piezo ignitor button again. If the pilot lights, an improper

 

 

 

gas/air mixture caused the bad lighting and a longer purge period is

 

 

 

recommended. If the pilot will not light, ensure the gap at the elec-

 

 

 

trode and pilot is one-eighth in. to have a strong spark. If the gap is

 

 

 

OK, replace the pilot.

2.

The pilot will not stay lit

A. Thermocouple.

Check that the pilot flame impinges on the thermocouple. Adjust the

 

after carefully following

 

pilot for proper flame impingement.

 

the lighting instructions.

 

Ensure that the thermocouple connection at the gas valve is fully in-

 

 

 

 

 

 

serted and tight (hand tighten plus 1/4 turn).

 

 

 

Verify proper voltage output from the thermocouple to the valve.

 

 

 

Place one millivolt meter lead wire on the thermocouple copper lead.

 

 

 

Place the second lead wire on the solder button on the back of the

 

 

 

valve (blue wire). Start the pilot and hold the valve knob in. The mil-

 

 

 

livolt reading should read 8-16 millivolts. If millivolt reading is less

 

 

 

than 8 millivolts, replace thermocouple.

 

 

B. Improper gas inlet pressure.

Natural gas should be 5-14 in. w.c. LP should be 10-14 in. w.c. Verify

 

 

 

pressure with manometer.

 

 

C. Valve.

If the thermocouple is producing 8-16 millivolts, replace control valve.

 

 

 

 

3.

The pilot is burning,

A. ON/OFF switch or wires.

Check the ON/OFF switch and wires for proper connections. Place

 

there is no burner

 

the jumper wires across the terminals at the ON/OFF switch. If the

 

flame, the valve knob is

 

burner comes on, replace the ON/OFF switch. If the ON/OFF switch

 

in the ON position, and

 

is OK, place the jumper wires across the ON/OFF switch wires at the

 

the ON/OFF switch is in

 

gas valve. If the burner comes on, the wires are faulty or connections

 

the ON position.

 

are bad.

 

 

B. Thermopile may not be gen-

Check that the pilot flame impinges thermopile properly.

 

 

erating sufficient millivoltage.

Be sure the wire connections from the thermopile at the gas valve

 

 

 

 

 

 

terminals are tight and that the thermopile is fully inserted into the

 

 

 

pilot bracket.

 

 

 

Check the thermopile with a millivolt meter. Take the reading at TH-

 

 

 

TP&TP terminals of the gas valve. The meter should read 350 mil-

 

 

 

livolts minimum, while holding the valve knob depressed in the pilot

 

 

 

position, with the pilot lit, and the ON/OFF switch in the OFF position.

 

 

 

Replace the thermopile if the reading is below the specified mini-

 

 

 

mum.

 

 

 

With the pilot in the ON position, disconnect the thermopile leads

 

 

 

from the valve. Take a reading at the thermopile leads. The reading

 

 

 

should be 350 millivolts minimum. Replace the thermopile if the read-

 

 

 

ing is below the minimum.

 

 

 

 

Heat & Glo • 8000TR-OAK, 8000TR-OAK-IPI, 8000TRLP-OAKIPI • 2057-900 Rev. P • 11/08

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Contents What to do if you smell gas Models 8000TR-OAK 8000TR-OAK-IPI 8000TRLP-OAKIPIHomeowner Reference Information CongratulationsUser Guide Table of ContentsTroubleshooting Appliance SetupFinishing Reference MaterialsCONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsGas Fireplace Safety Operating Instructions User GuideYour Fireplace Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyFan Kit optional Clear SpaceFinal inspection by Lighting Instructions IPILighting Instructions Standing Pilot For Your Safety Read Before Lighting Lighting InstructionsAfter Fireplace is Lit Frequently Asked QuestionsMaintenance Tasks-Homeowner Maintenance and ServiceGlass Cleaning Remote ControlGasket Seal and Glass Assembly Inspection Maintenance Tasks-Qualified Service TechnicianVenting LogsEither cobrahead or SIT Typical Appliance System Getting StartedDesign and Installation Considerations Tools and Supplies NeededInspect Appliance and Components Selecting Appliance Location Framing and ClearancesClearances Constructing the Appliance ChaseTOP View Mantel and Wall ProjectionsVent Termination Minimum Clearances Termination LocationsCovered Alcove Applications Approved Pipe Vent Information and DiagramsVent Table Key Use of ElbowsTwo Elbows Vent Diagrams Top Vent Horizontal Termination One ElbowV1 Minimum H1 Maximum V1 Minimum H1 + H2 MaximumMinimum Maximum + V 2 Minimum + H 2 Maximum Top Vent Horizontal Termination Three ElbowsBreak Here H1 Maximum V1 + V2 Minimum Top Vent Vertical Termination Two ElbowsPage Rear Vent Horizontal Termination Two Elbows H1 Maximum V1 Minimum H1+ H2 MaximumH1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Maximum H1+ H2 Maximum V1 Minimum Rear Vent Vertical Termination One ElbowRear Vent Vertical Termination Three Elbows Vent Clearances and Framing Pipe Clearances to CombustiblesHeat Shield Above First 900 Elbow Wall Penetration Framing Combustible Wall PenetrationNon-Combustible Wall Penetration Pipe DVP Install the Ceiling FirestopInstall Attic Insulation Shield Flat Ceiling InstallationVaulted Ceiling Installation Appliance Preparation Top VentProceed to Section Rear Vent 11 Proper positioning, leveling and securing of an appliance Securing and Leveling the ApplianceChecking Pilot Plate Completing Grate Set-upAttach Vent to the Firebox Assembly Installing Vent PipeAssemble Vent Sections Assemble Pipe SectionsSecure the Vent Sections Assemble Slip SectionsDisassemble Vent Sections 10 Rotate Seams for DisassemblyAssemble and Install Storm Collar Install Metal Roof FlashingApply Sealant TOP & Partial Sides Install RF4-8Heat Shield Requirements for Horizontal Termination Install Vertical Termination CapAnsi Z223.1 and CAN/CGA-B149 installation codes Install Horizontal Termination CapFuel Conversion Gas InformationGas Pressure Gas ConnectionIntellifire Ignition System Wiring Wiring RequirementsStanding Pilot Ignition System Wiring Optional Accessories RequirementsIntellifire Pilot Ignition IPI Wiring Diagram Electrical Service and RepairWall Switch Installation for Fan Optional Junction Box InstallationFinishing Facing MaterialCombustible Mantel Legs or Wall Projections Appliance Setup LOG Tabs Install the Log AssemblyPage Install Trim and/or Surround Install the MeshAir Shutter Setting Air Shutter SettingsTroubleshooting Symptom Possible Causes Corrective ActionStanding Pilot Ignition System Symptom Possible Cause Corrective Action TroubleshootingIntellifire Ignition System Ues to spark, and main Reference Materials Appliance Dimension DiagramDVP vent components Vent Components DiagramsDVP-TRAP1 DVP-TRAP2 DVP-TRAPK1 DVP-TRAPK2 DVP-HPC1 DVP-HPC2 RF6M RF12M DVP-TV Service Parts Log Set AssemblyService Parts List 8000TR-OAK, 8000TR-OAK-IPI StockedAt Depot 8000TR-OAK-IPI 8000TR-OAK Contact Information

8000TRLP-OAKIPI, 8000TR-OAK-IPI, 8000TR-OAK specifications

Hearth and Home Technologies is renowned for its innovative approach to home heating solutions, and their series of fireplaces is a testament to that commitment. Among their popular offerings are the 8000TR-OAK, 8000TR-OAK-IPI, and 8000TRLP-OAKIPI models. Each of these fireplaces is designed to deliver warmth, ambiance, and advanced technology wrapped in a refined aesthetic.

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