Hearth and Home Technologies SL-950TV-IPI-E Troubleshooting, Intellifire Ignition System

Page 38

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assembly

 

 

are tight; also verify connections are not grounding out to metal

 

 

chassis, pilot burner, pilot enclosure, mesh screen if present, or any

 

 

other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

D. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light,

A. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF rocker switch or wall

 

 

switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Module voltage output / Valve/Pilot

Verify battery voltage is at least 2.7 volts. Replace batteries if volt-

 

solenoid ohms readings.

age is below 2.7.

 

 

 

38

Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. H • 11/08

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Contents What to do if you smell gas Hot glass will cause burnsCongratulations Homeowner Reference InformationTable of Contents User GuideReference Materials Appliance SetupTroubleshooting CONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty Tempered Glass Specifications Listing and Code ApprovalsAppliance Certification BTU SpecificationsCombustible Materials Specification High Altitude InstallationsNon-Combustible Materials Specification Electrical CodesYour Fireplace Gas Fireplace SafetyOperating Instructions User Guide Fan Kit optional Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Decorative Doors and FrontsLighting Instructions IPI Turn off all electric power to the applianceOn position. The ON/OFF switch may Final inspection byFrequently Asked Questions After Fireplace is LitGlass Cleaning Maintenance and ServiceMaintenance Tasks-Homeowner Remote ControlVenting Maintenance Tasks-Qualified Service TechnicianGasket Seal and Glass Assembly Inspection LogsEither cobrahead or SIT Getting Started Typical Appliance SystemInspect Appliance and Components Design and Installation ConsiderationsTools and Supplies Needed Any such action may cause a fire hazardNegative Pressure Model Minimum Framing and ClearancesSelecting Appliance Location Models Constructing the Appliance ChaseClearances Mantel and Wall Projections Combustible MantelsTermination Locations Vent Termination Minimum ClearancesVent System Configuration Vent Information and DiagramsVent Guidelines Models Pipe SizeWall and Ceiling Penetration Framing Vent Clearances and FramingPipe Clearances to Combustibles Vertical Penetration FramingGas and Electrical Connections Installing Outside Air Kit Damper Assem- blyAppliance Preparation Securing and Leveling the ApplianceInstall Attic Insulation Shield Installing Vent PipeAssembly of Vent Sections Securing Vent SectionsGas Pressure Gas InformationFuel Conversion Gas ConnectionElectrical Information Wiring RequirementsOptional Accessories Requirements Code CSA C22.1Ignition Module 3 VAC Transformer PLUG-IN Junction Box Installation Wall Switch Installation for Fan OptionalDimensions of Combustibles FinishingNoncombustible Facing Diagram Facing MaterialClean the Appliance Appliance SetupRemove Glass Assembly AccessoriesLava Rock, Mineral Wool/Ember Placement Placing the Lava RockInstall the Log Assembly PIN Hole Install Hood Install the MeshInstall Trim and/or Surround Air Shutter SettingIntellifire Ignition System TroubleshootingSymptom Possible Cause Corrective Action Ues to spark, and main Appliance Dimension Diagram Reference MaterialsLog Set Assembly Service PartsService Parts List At DepotSL-750TV-IPI-E SL-750TV-IPI-E SL-950TV-IPI-E SL-950TV-IPI-E StockedSL-550 / 750 / 950TV-IPI-E Contact Information

SL-950TV-IPI-E, SL-550TV-IPI-E, SL-750TV-IPI-E specifications

Hearth and Home Technologies has long been a leader in the fireplace industry, renowned for blending innovation with functionality in their products. Among their impressive line-up, the SL-550TV-IPI-E, SL-750TV-IPI-E, and SL-950TV-IPI-E models stand out for their exceptional quality and advanced features, catering to various heating needs and aesthetic preferences.

The SL-550TV-IPI-E is designed for those wanting an efficient, stylish fireplace that fits seamlessly into modern living spaces. It offers a sleek design with expansive viewing areas, allowing for a captivating flame display. Its innovative IntelliFire Plus technology enhances convenience and efficiency by providing reliable, electronic ignition, which can be managed via a remote control. Noteworthy is the model's ability to operate with granular control, allowing users to adjust the flame height and heat output according to their needs.

Next, the SL-750TV-IPI-E steps up the game with its larger size and increased heating capacity. This model is perfect for medium to large rooms, providing excellent warmth while maintaining an elegant ambiance. Like the SL-550TV-IPI-E, it utilizes the IntelliFire Plus system for ease of use. In addition, it features a stunning firebox design that emphasizes authenticity with realistic logs and glowing embers, creating a true hearth experience. Its large viewing area enhances the visual impact, making it a focal point in any room.

Lastly, the SL-950TV-IPI-E is at the pinnacle of this series, offering the largest footprint and highest heating efficiency. Specifically designed for larger areas, this model not only delivers significant warmth but also serves as an impressive architectural feature. The SL-950TV-IPI-E integrates advanced heating technologies to maximize efficiency while minimizing fuel consumption. The remote control operation and customizable flame settings provide an exceptional level of convenience for homeowners.

All three models boast a range of customizable options, including finishes and surroundings, allowing them to fit a variety of decor styles. Their construction emphasizes quality, with durable materials designed to withstand the test of time. Furthermore, the sealed combustion system ensures safety and efficiency by drawing air from outside, reducing indoor air pollution.

In summary, the SL-550TV-IPI-E, SL-750TV-IPI-E, and SL-950TV-IPI-E models from Hearth and Home Technologies offer a harmonious blend of technology, aesthetics, and efficiency. Whether for ambiance or heating, these fireplaces provide a robust solution to enhance modern living spaces.
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