Hearth and Home Technologies SL-350TRS-IPI, SL-750TRS-IPI-E, SL-350TRS-D Troubleshooting

Page 63

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

in operation.

the system.

improperly assembled pipe sections.

 

 

 

 

 

c. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

d. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

e. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

Heat & Glo • SL-750TRS-IPI-E, SL-550TRS-IPI-E, SL-350TRS-D, SL-350TRS-IPI • 2120-900 Rev. D • 6/07

63

Page 62 Page 64
Image 63
Page 62 Page 64
Contents What to do if you smell gas SL-750TRS-IPI-E SL-550TRS-IPI-E SL-350TRS-D SL-350TRS-IPIModel Number Serial Number Homeowner Reference InformationTable of Contents Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsInstallation to ensure maximum safety and benefit Getting StartedTools and Supplies Needed Selecting Appliance Location Framing and ClearancesClearances Constructing the Appliance ChaseElevated Hearth Systems All measurements are in inches Mantel ProjectionsTermination Locations Vent Termination Minimum ClearancesSee .4 for specific clearances Minimum Clearances for Termination Alcove ApplicationsUse of Elbows Vent Information and DiagramsVent Table Key Measuring StandardsFLEX-VENT Clearance Use of Flex VentVent Diagrams Top Vent Horizontal Termination Venting One ElbowMinimum H1 Maximum Minimum Maximum Two ElbowsV1 Minimum H1 Maximum H1 + H2 Maximum Top Vent Horizontal Termination Three ElbowsExhaust restrictor Instructions Top Vent Vertical Termination No Elbow = 44 ft. Max .4 mMinimum Maximum + V 2 Minimum Top Vent Vertical Termination Two 90º ElbowsTop Vent Vertical Termination Three 90º Elbows H2V1H1+ H2 Maximum V1 + V2 Minimum V1 Min H1 Max V2 Min H2 Max V3 Min Top Vent Vertical Termination Four 90º ElbowsRear Vent Horizontal Termination No Elbow Two 90º Elbows H1 = 24 in mm MaximumH1 Maximum V1 Minimum H1 + H2 Maximum V1 Minimum H1 Maximum Rear Vent Horizontal Termination Three ElbowsRear Vent Vertical Termination One Elbow H1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 MaximumRear Vent Vertical Termination Two Elbows H1+ H2 Maximum V1 MinimumH1 Maximum V1 Minimum H1 + H2 Non-Combustible Wall Penetration Vent Clearances and FramingPipe Clearances to Combustibles Wall Penetration Framing Combustible Wall PenetrationInstalling the Ceiling Firestop Installing Attic ShieldVertical Penetration Framing Top Vent Appliance PreparationCut the metal retaining band and fold the sides out Rear VentFire Risk Prevent contact with sagging, loose insulation Securing and Leveling the ApplianceAssembling Pipe Sections Installing Vent PipeAssembly of Vent Sections DVP Pipe Attaching Vent to the Firebox AssemblyAssembling DVP-12A Slip Sections Assembling Minimum Installations MI SectionsDisassembly of Vent Sections DVP Pipe Securing the Vent Sections Vertical SectionsHorizontal Sections Heat Shield Requirements for Horizontal Termination Installing the Horizontal Termination CapContinue Adding Vent Components Assembly of Vent Sections SL pipeInstall Support Brackets Attach the First Vent Component to Starting CollarsFire Risk. Explosion Risk Roof Pitch Min. Ft Installing Roof Flashing and Vertical Ter- mination Cap20 Assembling the Storm Collar Around the Pipe Assembling and Installing Storm CollarPressure Natural Gas Propane Gas InformationFuel Conversions Gas Connection Gas PressuresHigh Altitude Installations Recommendation for Wire Connecting to the ApplianceElectrical Information Standing Pilot Ignition System Wiring Intellifire Ignition System WiringIntellifire Ignition Wiring Diagram with Remote Wall Switch Installation for Fan Optional Junction Box InstallationFinishing Facing Material Facing MaterialSplatter Guard To install the Splatter GuardTo Remove the Splatter Guard To Close the Lower Access PanelSL-350TRS-D350-Template DoorsAccessories Appliance SetupLava Rock, Mineral Wool/Ember Placement Clean the ApplianceSL-550TRS-IPI-E and SL-750TRS-IPI-E only Install RefractoryInstall logs according to the install manual StepPositioning the Logs Model SL-350TRS-D Log Set Assembly LOGS-350TRS-DPage Carefully remove the logs from the packaging Model SL-550TRS-IPI-E Log Set Assembly LOGS-SL550TRS-DStep Model SL-750TRS-IPI-E Log Set Assembly LOGS-SL750TRS- D Notch Replacing Glass Assembly Glass AssemblyAir Shutter Setting Removing Glass AssemblyBefore Lighting Appliance Operating InstructionsFinal inspection by Turn off all electric power to the applianceOn position. The ON/OFF switch may Lighting Appliance IPI IgnitionStanding Pilot Ignition For Your Safety Read Before Lighting InstructionsFrequently Asked Questions Initial Break-in ProcedureAfter Appliance is Lit Troubleshooting Symptom Possible Causes Corrective ActionStanding Pilot Ignition System Symptom Possible Cause Corrective Action TroubleshootingIntellifire Ignition System flame has been lit, flame Maintaining and Servicing Appliance Inspect Maintenance Tasks Maintenance TasksReference Materials Appliance Dimension DiagramDVP vent components Vent Components DiagramsHorizontal Termination Cap MaxEffective Length13-3/4 13-7/8 352 mm 349 mm 787 mm 13-1/4 367 mm 24-5/8 625 mm 27-1/2 127 mmRoof Flashing Multi-pak 13-3/4 11-7/8 349 mm 302 mmVerticalTermination Cap Highwind DVP-HRC-SS DVP-HRC-ZC-SS Horizontal Termination CAP Assembly Log Set Assembly Service PartsPart number list on following Service Parts List SL-350TRS-D Standing Pilot Valve AssemblyTo ensure correct service parts IPI Valve AssemblyPart number list on following 1412Pilot Orifice NG 593-528 Pilot Orifice LP 593-527 Regulator NG Additional service part numbers may appear on followingSL-750TRS-IPI-E SL-750TRS-IPI-E 582-840 Orifice LP #53C 582-583 Orifice NG #37C SL550TRS-IPI-E, SL-750TRS-IPI-ELimited Lifetime Warranty Heat & GLO GAS Appliance Products Limited Lifetime WarrantyContact Information

SL-550TRS-IPI-E, SL-350TRS-IPI, SL-750TRS-IPI-E, SL-350TRS-D specifications

Hearth and Home Technologies has made a significant impact in the hearth and home industry with its innovative line of gas fireplaces, specifically the SL-350TRS-D, SL-750TRS-IPI-E, SL-350TRS-IPI, and SL-550TRS-IPI-E models. Each of these units offers a unique combination of design and functionality, catering to diverse consumer needs.

The SL-350TRS-D is designed to create an inviting ambiance with its linear design and clean lines. It features a powerful remote control system, allowing users to adjust the flame height and heat output effortlessly. The advanced burner technology provides a realistic flame presentation that enhances the overall aesthetic of any space. Additionally, the direct vent system ensures optimal efficiency, channeling combustion gases outside while drawing in fresh air for combustion.

Moving on to the SL-750TRS-IPI-E, this model expands on the features of its predecessor, delivering higher heat output and an even larger viewing area. It includes an Integrated Piezo Ignition (IPI) system that ignites the fireplace at the push of a button, enhancing user convenience. The SL-750TRS-IPI-E also comes with adjustable flames and a selection of decorative media, allowing customers to customize the look to fit their home decor.

The SL-350TRS-IPI offers similar functionalities as the other models but incorporates additional energy-saving technologies. Its modulating gas valve allows for precise temperature control, reducing fuel consumption while maintaining comfortable warmth. Furthermore, this model is equipped with an intuitive smartphone application, providing users with remote access to control the fireplace from anywhere in the home.

Lastly, the SL-550TRS-IPI-E bridges the gap between the other units in terms of size and heat production. Like the SL-750, it features the IPI system for easy ignition and impressive design aesthetics. Its larger viewing area showcases a captivating flame display that serves as a focal point in any room. The fireplace also boasts heat management solutions, allowing for optimal warmth distribution without compromising on energy efficiency.

Overall, Hearth and Home Technologies' SL series offers advanced features and innovative technologies that cater to today’s energy-conscious consumers while creating an appealing environment. With their stylish designs, customizable options, and user-friendly functionalities, these models are set to elevate any home's ambiance. Whether you are looking for efficient heating or a modern design element, these gas fireplaces bring warmth, convenience, and style to the forefront.
Top Page Image Contents