Avaya manual Configure Plantronics Blackwire C420 Headsets

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Plantronics Blackwire C420 Headset is automatically detected in Microsoft Windows as Plantronics C420. Select this device as the Playback Device and Recording Device as shown below. Click Next and follow the remaining procedures to tune the audio.

8. Configure Plantronics Blackwire C420 Headsets

The Plantronics Blackwire C420 Headsets are USB plug-and-play devices. When plugged into the USB Port of the desktop PC, they are automatically detected in Microsoft Windows without requiring any additional driver software. In this test configuration, the Plantronics Blackwire C420 Headsets are detected as Plantronics C420 in Windows XP, Windows Vista and Windows 7.

8.1. Install Plantronics Unified Runtime Engine

The Plantronics Unified Runtime Engine enables the Plantronics Blackwire C420 Headset to answer and end calls using the call control button on the headset. The following describes the steps to install the Plantronics software.

Log into an account that is a member of the Administrators group.

Insert the Plantronics CD-ROM and execute setup.exe. This is a bootstrap application which will download the latest version of the software from the Plantronics website. An internet connection is required.

When prompted for the Setup Type, select Typical. This will install the Unified Runtime Engine, Control Panel, Update Manager and connectivity for all supported softphone applications.

Follow the on-screen instructions to install the software.

JC; Reviewed:

Solution & Interoperability Test Lab Application Notes

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SPOC 9/14/2010

©2010 Avaya Inc. All Rights Reserved.

PlantronicsC420

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Contents Abstract Interoperability Compliance Testing IntroductionSupport Reference Configuration Test ConfigurationConfigure Communication Manager Equipment and Software Validated∙ IP SoftPhone? y Configure Station for Avaya IP Agent Configure Avaya IP Softphone Configure IP Codec SetPage Configure Avaya IP Agent Page Configure Avaya one-X Communicator Configure Plantronics Blackwire C420 Headsets Install Plantronics Unified Runtime EngineGeneral Test Approach and Test Results Verification Steps ConclusionAdditional References Avaya Inc. All Rights Reserved

C420 specifications

The Avaya C420 is a sophisticated communication solution designed for medium to large enterprises seeking to enhance their collaboration and productivity. This versatile system integrates voice, video, and data communication, providing businesses with a comprehensive platform to streamline their operations.

One of the main features of the Avaya C420 is its advanced call handling capabilities. The system supports a wide array of call management options, allowing users to efficiently route calls, access voicemail, and utilize features like call waiting and conferencing. With its intuitive interface, users can easily manage their communications, resulting in improved responsiveness and customer satisfaction.

Another standout characteristic of the Avaya C420 is its scalability. The system is designed to grow with your business, accommodating an increasing number of users and extensions without compromising performance. This scalable architecture ensures that enterprises can adapt their communication system as they expand, which is vital in the rapidly changing business landscape.

The Avaya C420 also embraces VoIP technology, enabling organizations to harness the power of the internet for their communication needs. With Voice over Internet Protocol, users can make and receive calls over their data networks, reducing costs associated with traditional telephony. This technology also allows for greater flexibility, as employees can communicate from anywhere with an internet connection, effectively supporting remote work.

In addition to VoIP, the Avaya C420 is equipped with advanced security features to protect sensitive communications. The system employs encryption protocols and secure access controls to safeguard voice and data transmissions against unauthorized access and cyber threats.

Moreover, the Avaya C420 includes robust integration capabilities, allowing it to connect effortlessly with various third-party applications and services. This interoperability enhances productivity as users can access tools and resources within their existing workflows.

The user experience is further enriched by the Avaya C420’s support for collaboration tools, such as video conferencing and instant messaging, fostering teamwork and communication across departments and locations.

With its blend of cutting-edge technology, scalability, and feature-rich environment, the Avaya C420 positions itself as a reliable solution for enterprises seeking to modernize their communication infrastructure and improve operational efficiency. Its commitment to enhancing user experience and ensuring security makes it a preferred choice in the competitive market of business communications.