Avaya C420 manual Additional References

Page 15

12. Additional References

This section references the Avaya and Plantronics documentation that are relevant to these Application Notes.

The following Avaya product documentation can be found at http://support.avaya.com.

[1]Administering Avaya Aura™ Communication Manager, Release 5.2, Issue 5.0, May 2009, Document Number 03-300509.

[2]Avaya IP Softphone Release 6.0 User Reference, Issue 1, May 2007.

[3]Avaya IP Agent Release 7.0 Installation and User Guide, Issue 1.1, August 2007.

[4]Avaya one-X® Communicator User Reference, November 2009.

The following Plantronics product documentation can be found at http://www.plantronics.com.

[5]Plantronics Blackwire™ C420 headset Quick Start Guide, 2009.

[6]Plantronics Blackwire™ C420 headset User Guide, 2009.

JC; Reviewed:

Solution & Interoperability Test Lab Application Notes

15 of 16

SPOC 9/14/2010

©2010 Avaya Inc. All Rights Reserved.

PlantronicsC420

Image 15
Contents Abstract Interoperability Compliance Testing IntroductionSupport Test Configuration Reference ConfigurationEquipment and Software Validated Configure Communication Manager∙ IP SoftPhone? y Configure Station for Avaya IP Agent Configure IP Codec Set Configure Avaya IP SoftphonePage Configure Avaya IP Agent Page Configure Avaya one-X Communicator Install Plantronics Unified Runtime Engine Configure Plantronics Blackwire C420 HeadsetsGeneral Test Approach and Test Results Conclusion Verification StepsAdditional References Avaya Inc. All Rights Reserved

C420 specifications

The Avaya C420 is a sophisticated communication solution designed for medium to large enterprises seeking to enhance their collaboration and productivity. This versatile system integrates voice, video, and data communication, providing businesses with a comprehensive platform to streamline their operations.

One of the main features of the Avaya C420 is its advanced call handling capabilities. The system supports a wide array of call management options, allowing users to efficiently route calls, access voicemail, and utilize features like call waiting and conferencing. With its intuitive interface, users can easily manage their communications, resulting in improved responsiveness and customer satisfaction.

Another standout characteristic of the Avaya C420 is its scalability. The system is designed to grow with your business, accommodating an increasing number of users and extensions without compromising performance. This scalable architecture ensures that enterprises can adapt their communication system as they expand, which is vital in the rapidly changing business landscape.

The Avaya C420 also embraces VoIP technology, enabling organizations to harness the power of the internet for their communication needs. With Voice over Internet Protocol, users can make and receive calls over their data networks, reducing costs associated with traditional telephony. This technology also allows for greater flexibility, as employees can communicate from anywhere with an internet connection, effectively supporting remote work.

In addition to VoIP, the Avaya C420 is equipped with advanced security features to protect sensitive communications. The system employs encryption protocols and secure access controls to safeguard voice and data transmissions against unauthorized access and cyber threats.

Moreover, the Avaya C420 includes robust integration capabilities, allowing it to connect effortlessly with various third-party applications and services. This interoperability enhances productivity as users can access tools and resources within their existing workflows.

The user experience is further enriched by the Avaya C420’s support for collaboration tools, such as video conferencing and instant messaging, fostering teamwork and communication across departments and locations.

With its blend of cutting-edge technology, scalability, and feature-rich environment, the Avaya C420 positions itself as a reliable solution for enterprises seeking to modernize their communication infrastructure and improve operational efficiency. Its commitment to enhancing user experience and ensuring security makes it a preferred choice in the competitive market of business communications.