Avaya C420 manual ∙ IP SoftPhone? y

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4.1.Configure Station for Avaya IP Softphone or Avaya one-X Communicator

Use the add station n command, where n is an available extension in the dial-plan. To create a station to be used by Avaya IP Softphone or Avaya one-X Communicator, the following information should be provided:

Type: The IP Telephone type that will be emulated. In this compliance testing, the type was set to 2420.

Security Code: Password used by Avaya IP Softphone or Avaya one-X Communicator to log in.

Port: Set to X to administer the station without hardware.

IP SoftPhone?: y

add station 10023

 

 

 

Page

1 of 6

 

 

 

 

 

STATION

 

 

Extension: 10023

 

Lock Messages? n

 

BCC: 0

Type:

2420

 

 

Security Code:

12345

 

 

TN: 1

Port:

X

 

 

Coverage Path 1:

 

COR: 1

Name: IP Softphone

 

Coverage Path 2:

 

COS: 1

 

 

 

 

 

Hunt-to Station:

 

 

STATION OPTIONS

 

 

 

 

 

 

 

 

 

 

 

Time of Day Lock Table:

 

 

 

 

Loss Group:

2

Personalized Ringing Pattern:

1

 

 

 

Data Option:

none

Message Lamp Ext:

10023

 

Speakerphone:

2-way

Mute Button Enabled?

y

 

Display Language:

english

Expansion Module? n

 

Survivable COR:

internal

Media Complex Ext:

 

 

Survivable Trunk Dest?

y

IP SoftPhone? y

 

 

 

 

 

 

 

 

 

 

 

IP Video Softphone? n

Customizable Labels? Y

JC; Reviewed:

Solution & Interoperability Test Lab Application Notes

5 of 16

SPOC 9/14/2010

©2010 Avaya Inc. All Rights Reserved.

PlantronicsC420

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Contents Abstract Support Interoperability Compliance TestingIntroduction Test Configuration Reference ConfigurationEquipment and Software Validated Configure Communication Manager∙ IP SoftPhone? y Configure Station for Avaya IP Agent Configure IP Codec Set Configure Avaya IP SoftphonePage Configure Avaya IP Agent Page Configure Avaya one-X Communicator Install Plantronics Unified Runtime Engine Configure Plantronics Blackwire C420 HeadsetsGeneral Test Approach and Test Results Conclusion Verification StepsAdditional References Avaya Inc. All Rights Reserved

C420 specifications

The Avaya C420 is a sophisticated communication solution designed for medium to large enterprises seeking to enhance their collaboration and productivity. This versatile system integrates voice, video, and data communication, providing businesses with a comprehensive platform to streamline their operations.

One of the main features of the Avaya C420 is its advanced call handling capabilities. The system supports a wide array of call management options, allowing users to efficiently route calls, access voicemail, and utilize features like call waiting and conferencing. With its intuitive interface, users can easily manage their communications, resulting in improved responsiveness and customer satisfaction.

Another standout characteristic of the Avaya C420 is its scalability. The system is designed to grow with your business, accommodating an increasing number of users and extensions without compromising performance. This scalable architecture ensures that enterprises can adapt their communication system as they expand, which is vital in the rapidly changing business landscape.

The Avaya C420 also embraces VoIP technology, enabling organizations to harness the power of the internet for their communication needs. With Voice over Internet Protocol, users can make and receive calls over their data networks, reducing costs associated with traditional telephony. This technology also allows for greater flexibility, as employees can communicate from anywhere with an internet connection, effectively supporting remote work.

In addition to VoIP, the Avaya C420 is equipped with advanced security features to protect sensitive communications. The system employs encryption protocols and secure access controls to safeguard voice and data transmissions against unauthorized access and cyber threats.

Moreover, the Avaya C420 includes robust integration capabilities, allowing it to connect effortlessly with various third-party applications and services. This interoperability enhances productivity as users can access tools and resources within their existing workflows.

The user experience is further enriched by the Avaya C420’s support for collaboration tools, such as video conferencing and instant messaging, fostering teamwork and communication across departments and locations.

With its blend of cutting-edge technology, scalability, and feature-rich environment, the Avaya C420 positions itself as a reliable solution for enterprises seeking to modernize their communication infrastructure and improve operational efficiency. Its commitment to enhancing user experience and ensuring security makes it a preferred choice in the competitive market of business communications.