Desa installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 25

TROUBLESHOOTING

WARNING:Turnoffandunplugheaterandletcoolbeforeservicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

 

nected to ignitor cable

2.

Free ignitor cable if pinched

 

2.

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ig-

 

 

 

 

nitor to base panel of log set. Nut

 

 

 

 

is located behind base panel

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace pilot assembly

 

7.

Ignitor electrode positioned

7.

Replace pilot assembly

 

 

wrong

 

 

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

ment shutoff valve closed

 

equipment shutoff valve

no ignition

2. Control knob not in PILOT

2.

Turn control knob to PILOT

 

 

position

 

position

 

3.

Control knob not pressed in

3.

Press in control knob while in

 

 

while in PILOT position

 

PILOT position

 

4.

Air in gas lines when in-

4.

Continue holding down con-

 

 

stalled

 

trol knob. Repeat igniting op-

 

5.

Depleted gas supply (propane/

 

eration until air is removed

 

5.

Contact local propane/LP gas

 

 

LP only)

 

company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning

 

 

 

 

and Maintenance, page 23) or

 

 

 

 

replace ODS/pilot assembly

 

7.

Gas regulator setting is not

7.

Replace gas regulator

 

 

correct

 

 

113101-01C

www.desatech.com

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Contents Patent Pending 24 Variable MANUALLY-CONTROLLED ModelsTable of Contents Safety Information Product Identification Local Codes Product FeaturesUnpacking AIR for Combustion VentilationDetermining FRESH-AIR Flow for Fireplace Location Providing Adequate VentilationUnusually Tight Construction Determining if You Have a Confined or Unconfined SpaceVentilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Check GAS Type InstallationMinimum Firebox Size Log Size Side Wall CeilingFront Rear Minimum Noncombustible Material ClearancesLog Set Mantel ClearancesLog Set Floor ClearancesInstalling Heater Base Installing Damper Clamp Accessory for Vented OperationAssembly Installation Items Needed Connecting to GAS SupplyNatural Pointing DownTest Pressures In Excess Of 1/2 Psig 3.5 kPa Checking GAS ConnectionsTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Installing Back Log Pressure Testing Heater Gas ConnectionsInstallation What to do if YOU Smell GAS Operating HeaterSlightly depress and turn control knob coun Lighting InstructionsVariable Control Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance STOP! Read the safety information, page 20, column Thermostat Control Operation Inspecting BurnersPilot Flame Pattern Burner Primary AIR HolesODS/PILOT and Burner Cleaning MaintenanceBurner Injector Holder and Pilot AIR Inlet Hole Service Hints Technical ServiceReplacement Parts Observed Problem Possible Cause Remedy TroubleshootingODS/pilot lights but flame goes See Cleaning and Mainte Statement above Gas leak. See WarningFor Masonry and FACTORY- Built Metal Fireplace Optional Positioning Thermostat Sensing BulbSpecifications Parts Central AccessoriesEquipment Shutoff Valve GA5010 Fireplace HoodIllustrated Parts Breakdown Variable MANUALLY-CONTROLLED Winchester OAK Models Parts ListIllustrated Parts Breakdown THERMOSTATICALLY-CONTROLLED Royal English OAK Models Keep this Warranty Warranty InformationLimited Warranty VENT-FREE GAS Fireplace

CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA,CLD3018PTA, CLD3018NTA, CLD3924NTB, CLD3924PTB specifications

The models Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924NTB, and CLD3924PTB are part of a versatile range of consumer appliances that combine modern technology with practical design. Each model brings its unique set of features aimed at enhancing user experience while maintaining high performance and efficiency.

Starting with the CGS series, the CGS2718PA and CGS2718NA are known for their compact sizes, making them ideal for smaller spaces without compromising functionality. They offer advanced digital controls, providing users with precise temperature settings and easy operation. Both models feature a sleek design, available in contemporary finishes that complement modern kitchen aesthetics.

The CGS3124PA and CGS3124NA expand on these features, offering greater capacity and additional functionalities such as enhanced cooking modes. These models incorporate the latest multi-cooking technology, allowing users to steam, bake, and roast with ease. Their energy-efficient systems help reduce power consumption while delivering great performance.

In the SGS series, both SGS3124PA and SGS3124NA prioritize efficiency and durability. Their robust construction is designed to withstand the rigors of daily use, while their intuitive controls simplify operation. These models are equipped with smart sensors that monitor cooking conditions and adjust settings automatically, ensuring optimal results every time.

Moving to the CLD series, the CLD3018PTA and CLD3018NTA are designed for versatility, featuring multiple cooking settings that cater to diverse culinary needs. These models excel in user-friendly interfaces, making meal preparation accessible to everyone, from novice cooks to experienced chefs.

The CLD3924NTB and CLD3924PTB stand out with their larger capacity and advanced technology that includes self-cleaning options, programmable timers, and compatibility with smart home systems. This adds another layer of convenience to the cooking process, allowing users to plan meals according to their schedules.

Overall, these models offer a comprehensive approach to modern cooking with an emphasis on efficiency, ease of use, and stylish design. They not only meet the demands of everyday cooking but also enhance the overall experience in the kitchen, making them a valuable addition to any home.
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