TROUBLESHOOTING
CAUTION
Use Caution Not to Damage Connectors when making Voltage Measurements or Jumping Terminals
Water Heater Fault: Water heater does not operate
Display Error Code: Water heater display does not operate - blank display
Check main power supply to water heater - fuse, circuit breaker, plug receptacle, line cord or wiring to water heater.
Check to make sure switch on top of control panel is in the ON position
Verify Primary and Secondary voltage at the control board.
If there is not 24 volts at Secondary pins on the control board, check transformer. Replace transformer or wire harness.
Checking line voltage to board. Pins to black and white wires.
Voltage at primary pins 1&3 should be
Check line cord with volt meter. Replace line cord if defective.
Checking primary voltage to
transformer from board. Pins to
black and white wires.
Switch on power. |
| Checking secondary voltage from | ||||
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| transformer. Pins to blue and yellow | ||
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Does water heater display operate? |
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Does the induced draft blower start | N | Check wire connections of | ||||
to operate? Increase thermostat | ||||||
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setting if tank is warm. |
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See next page |
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Checking transformer voltage, front terminals are 24 volts, rear terminals are 120 volts.
With the control cover tilted down,
measure the voltage between red and black wire pin connections to display.
Voltage should be 24 volts AC
measured at the back of the Control
Display.
If no voltage at Display, check wire harnesses and voltage at
Replace control display if voltage is present at back of display pin terminals (see photo at left). Replace control board if no voltage is present at
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