Bradford-White Corp TG-237E-N(X)A, TG-150E-N(X), TG237E-N(X), TG-180E-N(X), TG-199E-N(X)

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Common Troubleshooting Comments on the Operation of the EverHot® Tankless Water Heater

Comment: I don’t have any hot water when I open the tap!

Make sure the gas and electricity is turned on to the water heater. The temperature display should have the green light lit when a hot water tap is open and the water heater is operating. Make sure there are no diagnostic codes flashing on the display.

Comment: When I was using the hot water, the water got cold!

If you reduced the hot water flow from the tap, you may have reduced the flow below the minimum flow to operate the water heater. If you mix the hot water with cold water at the tap in an attempt to get a temperature below the temperature being produced by the water heater, the hot water flow through the water heater may drop below the minimum flow required to operate the water heater. To remedy this situation, either increase the total water flow from the tap or using the control, decrease the setpoint temperature of the water heater to the temperature desired at the tap.

Comment: White smoke comes out of the exhaust!

During colder weather when the exhaust temperature is much hotter than the ambient air, the moist exhaust gases condense producing a white vapor cloud.

Comment: When I open a hot water faucet I do not immediately get hot water!

Hot water must travel through the plumbing piping to the faucet. This may take from 10 to 30 seconds depending upon the length of cold plumbing pipe the water must travel through.

Comment: After I turn off the hot water tap, the fan on the water heater continues to run!

The fan is designed to continue to run for 65 seconds after the flow of water stops. This is to ensure constant water temperature during frequent short water draws (such as washing dishes), as well as exhausting residual heat and flue gases from the water heater and venting system.

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Contents TG-150E-NX, TG-180E-NX, TG-199E-NX, TG237E-NX & TG-237E-NXA Table of Contents Page Page If YOU Smell GAS Section II Specifications ModelDimensions TG-150E TG-180E TG-199E Section III Installation Instructions Unpacking Water Heater LocationRemove Carton Mount Water Heater on the WallState Regulations Important In the State of Massachusetts 248CMR 4.00Installation Clearances Description Canadian Installations Inside Corner High Altitude Installations Instructions for Connections Section IV Water ConnectionsWater Quality Page Approximate TIME/TEMPERATURE Relationships in Scalds Recommended Piping for a Basic Installation Recommended Piping for a Circulation Systems Recommended Piping for Power Failure Freeze Protection Recommended Piping for Freeze ProtectionPressure Relief Valve Page Page Section V GAS Connections Gas GAS Meter Size Natural GAS onlyGAS Pressure Regulation Specific CorrectionInitial Operation and Testing Installer only Section VI Electrical Connections CPU Page Wiring Diagram for TG-237E-NXand TG-237E-NXAModels Temperature Controls Page Temperature Display Use Indicator Installation of ControlsInitial Operation and Testing of Controls Installer only Illustration Showing Where to Connect Remote Control HarnessResistance Connector Pin Nos Troubleshooting ElectricalWire Color Heat Exchanger and Outgoing Water Temperature Thermistors Flame RodFrost Protection Amp FusesSequence of Operation Section VII Operating InstructionsGeneral Instructions To Fill the Water Heater What to do if YOU Smell GAS Lighting Instructions For Your Safety Read Before OperatingProperty damage, personal injury or loss of life Operation InstructionsTemperature Adjustment Turning OFF the Water Heater for AN Extended Period of TimeTemperature Display Use Indicator First AID for Scalds Approximate TIME/TEMPERATURE Relationships in ScaldsScalding Diagnostic Codes on the Temperature Control Display Code Code DescriptionCode Section Viii Maintenance Burner Flame AppearancePage Circulating Pump Water HeaterPage Section IX Parts List Description Quantity Page Description Quantity Page Description Quantity Page Description Quantity TG-237E Models TG-237E-N TG-237E-X TG-237E-NA TG-237E-XA Page Description Quantity Page Description Quantity Page Description Quantity Section X Warranty What should you do to keep the warranty in effect? What will we do to correct problems?How do you get warranty assistance? What will we not do?Page Page Page Fax/215-641-1670 Parts Fax/215-641-2180

TG-199E-N(X), TG237E-N(X), TG-180E-N(X), TG-150E-N(X), TG-237E-N(X)A specifications

Bradford White Corporation is renowned for its innovative solutions in the water heating and storage sector, offering a range of high-quality products designed for residential and commercial applications. Among its standout offerings are the TG series models, including TG-237E-N(X)A, TG-150E-N(X), TG-180E-N(X), TG-237E-N(X), and TG-199E-N(X). These models are specifically designed to maximize efficiency while providing reliable hot water delivery.

One key feature of the TG series is its high Energy Factor (EF) ratings, which signify exceptional energy efficiency. The models employ advanced technologies that not only reduce energy consumption but also minimize environmental impact. These products typically include a highly efficient burner system that enhances heat transfer, ensuring that users enjoy maximum hot water availability without incurring high utility costs.

Each model is crafted with robust materials, designed to withstand the rigors of everyday use. For example, the tanks are typically built from durable steel and feature an advanced glass lining that protects against corrosion and extends the lifespan of the unit. Additionally, these models are equipped with high-quality insulation that helps retain heat, further improving efficiency.

The TG series also emphasizes user convenience and safety. Many units come with a user-friendly control system that allows for easy temperature adjustments and monitoring. This is complemented by built-in safety features such as automatic shut-off capabilities, helping to prevent overheating or other potential hazards.

Another characterizing aspect of the TG series is its flexibility in installation. These water heaters are designed to fit various spaces and configurations, ensuring that they can meet the needs of different households or commercial facilities. Additionally, some models are compatible with both natural gas and propane, offering versatility in fuel options.

In terms of technology, these Bradford White water heaters include features such as electronic gas control systems that provide precise temperature management, and advanced airflow designs that optimize combustion efficiency. This focus on technology ensures that the TG series is not only reliable but also a smart choice for cost-conscious consumers looking to reduce their energy bills.

In summary, the Bradford White TG series, with models like TG-237E-N(X)A, TG-150E-N(X), TG-180E-N(X), TG-237E-N(X), and TG-199E-N(X), stands out for its robust design, efficiency, and advanced safety features. Whether for residential or commercial use, these hot water solutions continue to meet the evolving needs of consumers while prioritizing reliability and performance.