Genie chainmax 1200 garage door opener Opener does not run, From wall console, Does not move

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TROUBLESHOOTING GUIDE - OPERATION - FOR HELP - 1-800-35-GENIE OR WWW.GENIECOMPANY.COM

PROBLEM

WHAT TO DO

 

 

 

ss #HECKEPowER SOUrce,

 

nn 0LUG A LAMPAINtOOOUTLET USEDEfOR PowERHEAD. IFFLAMP workS, PowER SOUrcEEIS /+

 

nn IFFNOt, CHECK FUSEKOR CIrCUIT BrEAker.

Opener does NOT run

ss IFFPowER IS /+

nn #HECKEcONNEcTIONSOAT PowERHEAD tERMINALS AND ATSWALL cONSOLe.

from wall console.

nn ,IMITS MUSTSBE SET WITH DOOR ARM cONNEctED tOODOOr.

 

 

ss #HECKEIF WALLIcONSOLE 3Ure-LOCK» IS»/.. TURNR3Ure-LOCK» /&&  CHECK OPErATION

 

ss #HECKEfOR revERSED, BrokEN, OROCUT WIreS. 3TAPLESACANLCUTSINSULATION AND SHOrTTWIreS.

 

2EPAIR ORIrEPLAce.

 

ss MAkEESUrEECARRIAGE ISIENGAGED tOOCHAINHBULLET. 3EE3PAGES  AND . 2EfER tOO

Opener runs, but door

)NSTALLATION POStER OR DoWNLOAD POStER FrOM WWW'%.)%C/-P!.Y.C/-

nn %NSUrEECARRIAGE ISIIN ENGAGED POSITION. 3EE3PAGE 

does NOT move.

ss #HECKEtOOMAkEESUrEECHAINHIS NOT BrokEN OR /&&RITS/PULLEy.

 

 

ss #HECKE&/2#% !$*534-%.T. 3EE3PAGE 

Opener works from

ss #HECKEALLKrEMOteS.

wall console, but NOT

ss 2EPLAcEErEMOtEEBATterYYWITH GOODHONe. 3EE3PAGE 

from remote.

ss PrOGrAM rEMOtEEtOOPowERHEAD. 3EE3PAGES POR 

ss2ELOCAtEErEMOtEEINSIDE CAR AND ORCPOINT rEMOtEEAT GArAGEGDOOr. Remote has less than ss 2EPLAcEEBATtery. 3EE3PAGE 

25 feet operating

ss 2EPOSITION DOORIOPENER ANtENNA

range or no operation.

ss 2EMOtEE,%$,DOES NOT cOMEM/. WITH.BUTtON PUSHPUrEPLAcEEBATtery. 3EE3PAGE 

 

ss %LIMINAtEEPOSSIBLE cOMPETING SIGNALS SAtELLItEErADIo, &I/3¸ TV).

Door starts down,

ss IFFA .E77INSTALLATION, CHECK $OORO!RM POSITION. 2EfER tOO)NSTALLATION POStER OR DoWNLOAD

POStER FrOM WWW'%.)%C/-P!.Y.C/-

then STOPS and goes

ss #HECKEIF ,IMITSFArEEPrOPERLY SET. 3EE PAGES 

back up.

ss #HECKEIF 3AfE4"EAM¸"2EDA,%$¸IS FLASHING. 3EE PAGEP

OR

ss Check 3Afe-T-BeAM¸MSySteMMfor BEAMEoBSTRUctIoNNor MISAlIGNMeNt of leNSeS. 3EE PAGE .

ss #HECKEGArAGEGDOOR fOR BINDING.

sIFFAN oPerATIONALOProBleMMEXIStS, AND oPENer WILLINot cloSe. ThEEoPENer CAN BENforceDDtOO

Safe-T-Beam® System cloSe AS followS; PreSS AND holDDthe WAll cONSOle BUttoNNUNTIl DOor IS cOMPletely cloSeD.

malfunction.ss #HECKEfOR INterferENcEEFrOM ADJAcENTN3AfE4"EAM¸"UNITS.

ssCONTAct THE GENIE COMPANYYAT '%.)%

Door starts down,

ss #HECKE3AfE4"EAM¸"WIrEEcONNEcTIONSOAT PowERHEAD. 3EE3PAGE 

then STOPS before it

ss #HECKE,IMITS ArEEPrOPERLY SET. 3EE3PAGES 

is closed.

ss #HECKEC/.TA#4 2E6%23%. 3EE3PAGE 

OR

ss #HECKEGArAGEGDOOR fOR BINDING.

Door will only open.

ss #HECKEclosing &/2#% ADJUSTMENT. 3EE3PAGE 

Door starts up, but

ss #HECKE,IMITS ArEEPrOPERLY SET. 3EE3PAGES 

ss "E SUrEEDOOr, OPENEr, AND SPRINGS ArEEIN GOOD rEPAIr, PrOPERLY LUBRICAtED AND BALANceD.

STOPS before it is

ss #HECKEOPENINGO&/2#%IADJUSTMENT. 3EE3PAGE 

completely open.

ss

WARNING: IFFyOU SUSPEcTTA PrOBLEMLWITH THE GArAGEGDOOR HArDWArEEOR SPRINGS,

 

 

cONTAct THE GENIE COMPANYYAT '%.)%

 

ss #HECKE,IMITS ArEEPrOPERLY SET. 3EE3PAGES 

Door will only run

ss #HECKE3Ure-Lock™. 3Ure-LOCK» SHOULDSBE /&& fOR NORMALOOPErATION. 3EE3PAGE 

ss #HECKEDOOR BALANce, cONDITION, AND DOOR SPRING.

closed.

ss #HECKEopening &/2#% ADJUSTMENT. 3EE3PAGE 

 

ss

WARNING: IFFyOU SUSPEcTTA PrOBLEMLWITH THE GArAGEGDOOR HArDWArEEOR SPRINGS,

 

 

cONTAct THE GENIE COMPANYYAT '%.)%

Door opener starts for

ss "UTtON STUCK ONUWALL cONSOLE ORLrEMOte.

ss WAS A rEMOtEELOST ORSStOLENE%rASESALL rEMOtES FrOM PowERHEAD MEMOrYYANDAPrOGrAM

no reason.

 

NEWErEMOteS. 3EE3PAGE 

 

 



¹4HE'ENIEH#OMPANYE



Image 24
Contents Operation and Maintenance Manual Potential Hazard PreventionOpener Features Safety FeaturesTable of Contents Important Installation Instructions Infrared Protection FunctionProgramming Limits & Force Close Door Travel LimitOpen Door Travel Limit Contact Reverse Test TestSee long Purple LED flashing See round Blue LED come on PressSee both LEDs Flash Blue See both LEDs OFF Press Genie IntelliCode 1 wireless keypad Genie IntelliCode 1 remoteSee one See long Purple LED flashingReference Powerhead & Rail Assembled View Power Head Tête DE Puissance Cabeza DE LA EnergíaInstallation Typique SUR UNE Porte Sectionelle Typical ONE Piece Door Installation Overview of Powerhead Controls On powerheadProgramming Buttons location Overview Remotes and Options Hold Press SETLights go out and Round Blue light comes on This device complies with FCC Part 15 and RSSIntellicode Features Use thisNew IntelliCode 2 openers 2010 IntelliCodeMaintenance & Troubleshooting Transmitter Compliance StatementRoutine Monthly Maintenance Door Balance Spring TensionReset OPEN/CLOSE Travel Limit DoorChange Light Bulbs Motion DETECTOR* OverviewWire routing Wall Console OverviewOpen and closes door from inside garage Closed Unlock allows controls to work normallyChain Tension Adjustment Remote Battery ReplacementAdjustment Guide Speed Settings Change Speed SettingPowerhead LEDs Round LED Long LED Change Force Setting SettingsLong LED Opener does not run From wall consoleOpener runs, but door Does not movePowerhead LED Possible Problem Solution Reference Circuit Wiring Diagram Disconnect power from opener prior to removing coverOpening Cover May Cause Electric Shock ChainMax 100

chainmax 1200 garage door opener specifications

The Genie ChainMax 1200 Garage Door Opener is a powerful and reliable solution for homeowners seeking to enhance the convenience and security of their garage space. This robust opener stands out in the market with its advanced features, impressive performance, and innovative technologies designed for ease of use.

At the heart of the Genie ChainMax 1200 is its 120-volt DC motor, which provides a strong lifting force, capable of handling garage doors up to 7 feet in height. For doors taller than 7 feet, extensions are available, ensuring versatility for various garage sizes. The opener operates quietly and efficiently, minimizing noise while maximizing performance—a crucial feature for homes with living spaces adjacent to the garage.

One of the key highlights of the ChainMax 1200 is its sturdy chain drive system, which is designed for durability and longevity. This system offers a reliable means of lifting and lowering the garage door, making it suitable for daily use without compromising on performance. The chain drive is especially effective for heavier wooden or insulated doors, ensuring safe and efficient operation.

Safety is a top priority for Genie, and the ChainMax 1200 incorporates advanced safety features, including an automatic reverse mechanism. This feature ensures that if an object is detected while the door is closing, it will reverse direction immediately, preventing accidents and protecting both people and pets. Additionally, the opener includes a security code technology that changes the access code each time the remote is used, significantly enhancing security against unauthorized access.

The Genie ChainMax 1200 also comes with convenient accessories such as a wireless keypad for secure entry, allowing users to open and close the garage door without needing a physical remote. The included two-button remote is user-friendly and designed to fit comfortably in your hand.

Installation of the ChainMax 1200 is straightforward, with a comprehensive manual and all necessary hardware included. For those keen on smart technology, optional upgrades allow for Wi-Fi connectivity, enabling users to operate their garage door through a smartphone app, enhancing remote access and control.

In summary, the Genie ChainMax 1200 Garage Door Opener combines power, safety, and convenience in one comprehensive package. With its durable construction, advanced technology, and user-friendly features, it is an excellent choice for anyone looking to improve their garage door system.