Shark S3251 manual Trouble Shooting, Floor

Trouble Shooting

PROBLEM	POSSIBLE REASONS & SOLUTIONS
The Light & Easy™	Your steam-mop should be securely plugged into a
	120V AC electrical outlet only.
Steam Mop will	Check your fuse or breaker.
not turn-on.
	If your unit still does not work, call 1-800-798-7398.
Light & Easy™	Is there water in the water tank? If not, add water to your
Steam Mop will not
	steam mop following instructions on page 5.
make steam.
Light & Easy™	Is your micro-fiber cleaning pad too wet? Unplug your
Steam Mop leaves
	steam mop and change the micro-fiber cleaning pad.
water on the floor.
Light & Easy™	Do not leave your steam-mop on the floor with a damp or
	wet cleaning pad.
Steam Mop left	Do you have hard water? If you do, you might want to
white spot on
	switch to distilled water.
the floor.	Make sure the water is securely on the water tank.
	The pad might be dirty, change the pad.
	If you washed the pocket with powder detergent, then the
	pad may have residual detergent left on it. Wash it again
	with liquid detergent.
	If you are cleaning in a kitchen area where there might be a
Floors are cloudy,	build-up of grease, use a de-greasing agent such as an all-
	purpose cleaner or dish soap and paper towels to clean the
streaky or spotty
	area first.
after steaming.	You might have left the mop in the same spot for too long.
	Do you have hard water? If you do, you might want to
	switch to distilled water.
	This might be leftover from past cleaners used on the floor
	surface. Use the steam mop a few more times and see if
	the leftover cloudiness is removed.
Light & Easy™	Make sure the steam pad is attached correctly.
Steam Mop is	Check to see if the cleaning pad is excessively dirty.
hard to push.	Replace if the pad is too dirty or wet.

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TOLL FREE: 1-800-798-7398

S3251_11_ENG_IB_101117.indd 10 10-11-17 1:58 PM