Troubleshooting
Problem | Possible Cause and/or Remedy |
Oven will not function. | Oven is not connected to electrical power. |
| Have electrician check power circuit breaker, |
| wiring and fuses.. |
Oven does not operate in | Door is not shut tight enough for automatic |
door latch to lock. | |
|
|
Oven is not clean after | Temperature control knob not rotated all |
the way past clean until it stops. | |
|
|
Broil does not work. | Temperature control knob is rotated too far |
| past broil position. |
|
|
Door will not open. | Oven is still in |
| hot, door latch will release when a safe |
| temperature is reached |
|
|
Oven light will not work. | Light bulb is burned out. |
| Oven is not connected to power. |
|
|
Product Care
Service Information
If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.
Have the following information readily available.
•Model number
•Serial number
•Date purchased
•Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will need it if service is ever required. The model and serial number for your oven can be found by opening the door and looking underneath the control panel on the left hand side.
Model no. _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial no.____ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Date of purchase _ _ _ _ _ _ _ ______Date installed _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Dealer’s name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Address _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
Keep this manual for future reference.
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