Nortel Networks BCM50 2.0 manual Business Element Manager administration interface

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System Overview Chapter 2 35

If you use Business Communications Manager Unified Manager, you find that performing common BCM50 programming tasks is simpler, faster, and more information-rich with Element Manager, which requires minimal clicking through the interface to get to tasks. You can get to any programming screen in three or fewer mouse-clicks.

Programming data is enhanced in the Element Manager to quickly show all the associations between data in the form of tables. This eliminates looking in multiple places to get a system view of the programming.

Figure 8 Business Element Manager interface

Element Manager runs on a PC, and the information required to draw the screens is contained locally within the client application. The only data transferred between Element Manager and the BCM50 are queries and actual data. Element Manager has familiar Microsoft Office-like capabilities, such as the ability to sort information.

All the traditional BCM administration tools including managing backups and software updates, are integrated into Element Manager.

Element Manager has an element navigation panel for organizing a network of elements. You can manage multiple elements at the same time. After you connect to an element, you can perform configuration and administration tasks.

The Business Element Manager administration interface

The Element Manager administration management environment includes:

•BCM50 diagnostic and maintenance tools, including BCM Monitor.

System Overview

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Contents System Overview Trademarks Copyright 2005-2006 Nortel Networks, All Rights ReservedContents Index Acronym Description About this guideAudience AcronymsGasi Getting Help from the Nortel Web site Getting Help over the phone from a Nortel Solutions CenterRelated publications Getting Help through a Nortel distributor or reseller System Overview Additional BCM50 hardware BCM50 hardwareBCM50 main unit BCM50 physical dimensions BCM50 physical interfaces Telephony featuresBCM50e and BCM50a BCM systems with integrated routers IP telephony featuresCommon features and capabilities Router IP ServicesSecurity Services BCM50a BCM50eCommon features and capabilities BCM50be BCM50bBCM50ba BCM50 Expansion unit BCM50 expansion unit and media bay modulesSmall System Rackmount Shelf Mounting kitsSmall System Wallmount Bracket BCM50 new features WAN failover BRI versionR2MFC MBM support EU compliant routers M222/252 firmwareNCM support for BCM50 Software upgradeIsdn BRI dial-up support Next generation IP phones Gati localizationAnalog Direct Inward Dial Adid MBM 8x16 MBMProactive Voice Quality Monitoring BCM50 capabilities aligned with BCMSession Initiated Protocol SIP enhancements Ad-Hoc conferencingSecurity enhancements User account access managementSecure interface and audit logging IP audio conference phone Terminal and mobility supportI24 KEM IP Key Expansion ModuleRegion TrunksField replaceable units FRU Field upgradesSupport, security and servicing Client operating system supportStartup profile Ease of installationBCM50 management On-box and device manageability features Remote management accessibilityBusiness Element Manager Set-based administrationLog management Business Element Manager interface Business Element Manager administration interfaceKeycodes Software updatesMailbox Manager Network Configuration Manager NCMBCM50 applications My Mailbox Features included with Mailbox ManagerOff Premise Notification OPN CallPilot Fax SettingFax Features included with CallPilotCallPilot options Message networkingUnified messaging CallPilot/Voicemail EnhancementsMultimedia Contact Center Contact CenterPersonal call manager Local Area Network Computer Telephony EngineCall Detail Recording Hardware BCM compatibility matrixBCM50e BCM50a BCM50b BCM50a/ba BCM50e/be FeatureComponent IP Trunks 711-729-72 Codecs Data Services WirelessIndex Pvqm Index System Overview Index NN40020-200
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BCM50 2.0 specifications

Nortel Networks BCM50 2.0 is a versatile and compact communication solution designed for small to mid-sized businesses. It delivers a mixture of traditional and digital telephony capabilities combined with advanced data technologies. This unified platform enables seamless communication, enhancing productivity while ensuring cost-effectiveness.

One of the standout features of the BCM50 is its robust call handling capabilities. With support for up to 50 users, it can efficiently manage calls and provide features such as voicemail, automated attendants, and call routing. This not only simplifies daily operations but also improves customer service by reducing wait times and enhancing call quality.

Incorporating Voice over IP (VoIP) technology, the BCM50 allows businesses to leverage the internet for voice communications. This not only decreases communication costs but also enables scalability, as adding new users and services can be done with minimal physical infrastructure changes. The built-in IP telephony ensures high-quality voice performance and reliability.

The system's diverse connectivity options are another highlight. It supports both traditional telephone lines and modern SIP trunking services. This flexibility allows businesses to choose the best communication channels, maximizing efficiency and minimizing overhead expenses. The BCM50 also offers integrated telephony features, ensuring that businesses can seamlessly transition between different modes of communication without any disruption.

Nortel's BCM50 comes pre-loaded with a variety of applications for collaboration and productivity enhancement. Features like conferencing, presence management, and mobile integration cater to the needs of today’s dynamic work environments. These applications not only foster collaboration among employees but also facilitate remote work, making it easier for teams to stay connected no matter their location.

The BCM50 is equipped with user-friendly interfaces that streamline configuration and management. Administrators can easily manage voicemail, user settings, and system configurations through an intuitive web portal. This accessibility reduces the burden on IT resources, allowing businesses to focus on core operations rather than technical support.

Durability and security are also critical characteristics of the BCM50. Built on Nortel's reliable platform, this communication system ensures a high level of performance even in challenging conditions. Additionally, security features like encryption and secure access protocols safeguard sensitive business communications, making the BCM50 a trusted choice for organizations prioritizing data protection.

In summary, Nortel Networks BCM50 2.0 stands out as a comprehensive communication solution for small to mid-sized businesses. Its combination of traditional and VoIP technologies, flexible connectivity options, user-friendly management, and strong security measures make it an ideal choice for organizations looking to enhance their communication capabilities. Whether for improving customer service or optimizing internal collaboration, the BCM50 provides the tools businesses need to thrive in a competitive landscape.
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