Nortel Networks BCM50 2.0 BCM50 applications, Network Configuration Manager NCM, Mailbox Manager

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—through set-based administration

—through NCM

—through a USB memory stick

•BRI enabled with keycode

Network Configuration Manager (NCM)

Many Business Communications Manager customers already use the optional client-server based management application NCM to manage their multisite BCM200/400 network. Designed to provide a system-wide perspective for up to 2000 BCM devices, Network Configuration Manager is a centralized database that stores information about every Business Communications Manager device on your network.

NCM for BCM50 includes centralized backup and restore management, common file distribution (for example, system greeting files), parameter configuration, and automated software-update distribution. You can manage large BCM50 networks and mixed BCM50/200/400 networks using the NCM.

BCM50 applications

BCM50 has a wide range of applications. You enable these applications through keycodes and do not require any additional hardware.

BCM50 gives you 10 ports for connecting to CallPilot and Contact Center. Each port supports one connection to that application. For example, four callers could be leaving voice messages, and two callers could be in the autoattendant while four callers are listening to voice messages. The number of ports can support a fully configured a BCM50 system with a full complement of voice mailboxes.

BCM50 comes with Mailbox Manager and CallPilot. Keycoded CallPilot options are also available, as are other BCM50 applications, such as LAN CTE, Personal Call Manager, and Call Detail Recording.

Mailbox Manager

Mailbox Manager is a direct replacement for the BCM 3.x CallPilot Mailbox Manager. In particular, the following items can be administered through a browser:

•Off Premise Notification settings

•Password

•Outbound transfer settings

•Spoken name (import, export, play and record)

•Primary, Alternate, and Personal Greetings (import, export, play, and record)

•Personal Attendant DN

System Overview

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Contents System Overview Trademarks Copyright 2005-2006 Nortel Networks, All Rights ReservedContents Index Audience About this guideAcronyms Acronym DescriptionGasi Related publications Getting Help over the phone from a Nortel Solutions CenterGetting Help from the Nortel Web site Getting Help through a Nortel distributor or reseller System Overview BCM50 main unit BCM50 hardwareAdditional BCM50 hardware BCM50 physical dimensions BCM50 physical interfaces Telephony featuresCommon features and capabilities IP telephony featuresBCM50e and BCM50a BCM systems with integrated routers Security Services IP ServicesRouter BCM50a BCM50eCommon features and capabilities BCM50ba BCM50bBCM50be BCM50 Expansion unit BCM50 expansion unit and media bay modulesSmall System Wallmount Bracket Mounting kitsSmall System Rackmount Shelf BCM50 new features R2MFC MBM support BRI versionEU compliant routers M222/252 firmware WAN failoverIsdn BRI dial-up support Software upgradeNCM support for BCM50 Analog Direct Inward Dial Adid MBM Gati localization8x16 MBM Next generation IP phonesProactive Voice Quality Monitoring BCM50 capabilities aligned with BCMSession Initiated Protocol SIP enhancements Ad-Hoc conferencingSecurity enhancements User account access managementSecure interface and audit logging IP audio conference phone Terminal and mobility supportI24 KEM IP Key Expansion ModuleRegion TrunksSupport, security and servicing Field upgradesClient operating system support Field replaceable units FRUBCM50 management Ease of installationStartup profile On-box and device manageability features Remote management accessibilityLog management Set-based administrationBusiness Element Manager Business Element Manager interface Business Element Manager administration interfaceKeycodes Software updatesBCM50 applications Network Configuration Manager NCMMailbox Manager My Mailbox Features included with Mailbox ManagerOff Premise Notification OPN CallPilot Fax SettingCallPilot options Features included with CallPilotMessage networking FaxUnified messaging CallPilot/Voicemail EnhancementsMultimedia Contact Center Contact CenterCall Detail Recording Local Area Network Computer Telephony EnginePersonal call manager Hardware BCM compatibility matrixComponent BCM50b BCM50a/ba BCM50e/be FeatureBCM50e BCM50a IP Trunks 711-729-72 Codecs Data Services WirelessIndex Pvqm Index System Overview Index NN40020-200
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BCM50 2.0 specifications

Nortel Networks BCM50 2.0 is a versatile and compact communication solution designed for small to mid-sized businesses. It delivers a mixture of traditional and digital telephony capabilities combined with advanced data technologies. This unified platform enables seamless communication, enhancing productivity while ensuring cost-effectiveness.

One of the standout features of the BCM50 is its robust call handling capabilities. With support for up to 50 users, it can efficiently manage calls and provide features such as voicemail, automated attendants, and call routing. This not only simplifies daily operations but also improves customer service by reducing wait times and enhancing call quality.

Incorporating Voice over IP (VoIP) technology, the BCM50 allows businesses to leverage the internet for voice communications. This not only decreases communication costs but also enables scalability, as adding new users and services can be done with minimal physical infrastructure changes. The built-in IP telephony ensures high-quality voice performance and reliability.

The system's diverse connectivity options are another highlight. It supports both traditional telephone lines and modern SIP trunking services. This flexibility allows businesses to choose the best communication channels, maximizing efficiency and minimizing overhead expenses. The BCM50 also offers integrated telephony features, ensuring that businesses can seamlessly transition between different modes of communication without any disruption.

Nortel's BCM50 comes pre-loaded with a variety of applications for collaboration and productivity enhancement. Features like conferencing, presence management, and mobile integration cater to the needs of today’s dynamic work environments. These applications not only foster collaboration among employees but also facilitate remote work, making it easier for teams to stay connected no matter their location.

The BCM50 is equipped with user-friendly interfaces that streamline configuration and management. Administrators can easily manage voicemail, user settings, and system configurations through an intuitive web portal. This accessibility reduces the burden on IT resources, allowing businesses to focus on core operations rather than technical support.

Durability and security are also critical characteristics of the BCM50. Built on Nortel's reliable platform, this communication system ensures a high level of performance even in challenging conditions. Additionally, security features like encryption and secure access protocols safeguard sensitive business communications, making the BCM50 a trusted choice for organizations prioritizing data protection.

In summary, Nortel Networks BCM50 2.0 stands out as a comprehensive communication solution for small to mid-sized businesses. Its combination of traditional and VoIP technologies, flexible connectivity options, user-friendly management, and strong security measures make it an ideal choice for organizations looking to enhance their communication capabilities. Whether for improving customer service or optimizing internal collaboration, the BCM50 provides the tools businesses need to thrive in a competitive landscape.
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