Nortel Networks BCM50 2.0 manual Getting Help through a Nortel distributor or reseller

Page 8

8Chapter 1 Getting started

In North America, call 1-800-4NORTEL (1-800-466-7835).

Outside North America, go to the following Web site to obtain the phone number for your region:

www.nortel.com/callus

Getting Help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

www.nortel.com/erc

Getting Help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

NN40020-200

Image 8

Contents System Overview Copyright 2005-2006 Nortel Networks, All Rights Reserved TrademarksContents Index About this guide Audience Acronyms Acronym DescriptionGasi Getting Help from the Nortel Web site Getting Help over the phone from a Nortel Solutions CenterRelated publications Getting Help through a Nortel distributor or reseller System Overview Additional BCM50 hardware BCM50 hardwareBCM50 main unit BCM50 physical dimensions Telephony features BCM50 physical interfacesBCM50e and BCM50a BCM systems with integrated routers IP telephony featuresCommon features and capabilities Router IP ServicesSecurity Services BCM50e BCM50aCommon features and capabilities BCM50be BCM50bBCM50ba BCM50 expansion unit and media bay modules BCM50 Expansion unitSmall System Rackmount Shelf Mounting kitsSmall System Wallmount Bracket BCM50 new features BRI version R2MFC MBM supportEU compliant routers M222/252 firmware WAN failoverNCM support for BCM50 Software upgradeIsdn BRI dial-up support Gati localization Analog Direct Inward Dial Adid MBM8x16 MBM Next generation IP phonesBCM50 capabilities aligned with BCM Proactive Voice Quality MonitoringAd-Hoc conferencing Session Initiated Protocol SIP enhancementsUser account access management Security enhancementsSecure interface and audit logging Terminal and mobility support IP audio conference phoneIP Key Expansion Module I24 KEMTrunks RegionField upgrades Support, security and servicingClient operating system support Field replaceable units FRUStartup profile Ease of installationBCM50 management Remote management accessibility On-box and device manageability featuresBusiness Element Manager Set-based administrationLog management Business Element Manager administration interface Business Element Manager interfaceSoftware updates KeycodesMailbox Manager Network Configuration Manager NCMBCM50 applications Features included with Mailbox Manager My MailboxOff Premise Notification OPN Fax Setting CallPilotFeatures included with CallPilot CallPilot optionsMessage networking FaxCallPilot/Voicemail Enhancements Unified messagingContact Center Multimedia Contact CenterPersonal call manager Local Area Network Computer Telephony EngineCall Detail Recording BCM compatibility matrix HardwareBCM50e BCM50a BCM50b BCM50a/ba BCM50e/be FeatureComponent IP Trunks 711-729-72 Codecs Wireless Data ServicesIndex Pvqm Index System Overview Index NN40020-200

Related manuals

Manual 16 pages 59.97 Kb

Manual 54 pages 15.1 Kb