Nortel Networks BCM50 2.0 manual Pvqm

Page 50

50Index

K

Keycodes 36

L

LAN CTE 44

Logs 34

M

Mailbox Manager 37 features 38

call forward 40 fax setting 40

greetings and spoken name 39 my mailbox 38

off premise notification 39 outbound transfer 39 personal attendant 39

main page 38

Meridian Customer Defined Network MCDN 25

Message Networking 41 Mounting kits 19

Multimedia Contact Center call types 43

features 43

MyPhone features

opn 39

P

Personal Call Manager 44

Proactive Voice Quality Monitoring

PVQM 24

R

regulatory information 2 Related Publications 7

S

Security 31

enhancements 26

interface and audit logging 26

user account access 26

Service 31

Session Initiated Protocol

enhancements 25 SIP 25

Set-based administration 34 SNMP 33

Support 31

System Overview 9

T

trademarks 2

Trunk Anti-Tromboning TAT 25

U

Unified Messaging 42

V

Voicemail 41

NN40020-200

Image 50
Contents System Overview Copyright 2005-2006 Nortel Networks, All Rights Reserved TrademarksContents Index Acronyms About this guideAudience Acronym DescriptionGasi Getting Help from the Nortel Web site Getting Help over the phone from a Nortel Solutions CenterRelated publications Getting Help through a Nortel distributor or reseller System Overview Additional BCM50 hardware BCM50 hardwareBCM50 main unit BCM50 physical dimensions Telephony features BCM50 physical interfacesBCM50e and BCM50a BCM systems with integrated routers IP telephony featuresCommon features and capabilities Router IP ServicesSecurity Services BCM50e BCM50aCommon features and capabilities BCM50be BCM50bBCM50ba BCM50 expansion unit and media bay modules BCM50 Expansion unitSmall System Rackmount Shelf Mounting kitsSmall System Wallmount Bracket BCM50 new features EU compliant routers M222/252 firmware BRI versionR2MFC MBM support WAN failoverNCM support for BCM50 Software upgradeIsdn BRI dial-up support 8x16 MBM Gati localizationAnalog Direct Inward Dial Adid MBM Next generation IP phonesBCM50 capabilities aligned with BCM Proactive Voice Quality MonitoringAd-Hoc conferencing Session Initiated Protocol SIP enhancementsUser account access management Security enhancementsSecure interface and audit logging Terminal and mobility support IP audio conference phoneIP Key Expansion Module I24 KEMTrunks RegionClient operating system support Field upgradesSupport, security and servicing Field replaceable units FRUStartup profile Ease of installationBCM50 management Remote management accessibility On-box and device manageability featuresBusiness Element Manager Set-based administrationLog management Business Element Manager administration interface Business Element Manager interfaceSoftware updates KeycodesMailbox Manager Network Configuration Manager NCMBCM50 applications Features included with Mailbox Manager My MailboxOff Premise Notification OPN Fax Setting CallPilotMessage networking Features included with CallPilotCallPilot options FaxCallPilot/Voicemail Enhancements Unified messagingContact Center Multimedia Contact CenterPersonal call manager Local Area Network Computer Telephony EngineCall Detail Recording BCM compatibility matrix HardwareBCM50e BCM50a BCM50b BCM50a/ba BCM50e/be FeatureComponent IP Trunks 711-729-72 Codecs Wireless Data ServicesIndex Pvqm Index System Overview Index NN40020-200
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BCM50 2.0 specifications

Nortel Networks BCM50 2.0 is a versatile and compact communication solution designed for small to mid-sized businesses. It delivers a mixture of traditional and digital telephony capabilities combined with advanced data technologies. This unified platform enables seamless communication, enhancing productivity while ensuring cost-effectiveness.

One of the standout features of the BCM50 is its robust call handling capabilities. With support for up to 50 users, it can efficiently manage calls and provide features such as voicemail, automated attendants, and call routing. This not only simplifies daily operations but also improves customer service by reducing wait times and enhancing call quality.

Incorporating Voice over IP (VoIP) technology, the BCM50 allows businesses to leverage the internet for voice communications. This not only decreases communication costs but also enables scalability, as adding new users and services can be done with minimal physical infrastructure changes. The built-in IP telephony ensures high-quality voice performance and reliability.

The system's diverse connectivity options are another highlight. It supports both traditional telephone lines and modern SIP trunking services. This flexibility allows businesses to choose the best communication channels, maximizing efficiency and minimizing overhead expenses. The BCM50 also offers integrated telephony features, ensuring that businesses can seamlessly transition between different modes of communication without any disruption.

Nortel's BCM50 comes pre-loaded with a variety of applications for collaboration and productivity enhancement. Features like conferencing, presence management, and mobile integration cater to the needs of today’s dynamic work environments. These applications not only foster collaboration among employees but also facilitate remote work, making it easier for teams to stay connected no matter their location.

The BCM50 is equipped with user-friendly interfaces that streamline configuration and management. Administrators can easily manage voicemail, user settings, and system configurations through an intuitive web portal. This accessibility reduces the burden on IT resources, allowing businesses to focus on core operations rather than technical support.

Durability and security are also critical characteristics of the BCM50. Built on Nortel's reliable platform, this communication system ensures a high level of performance even in challenging conditions. Additionally, security features like encryption and secure access protocols safeguard sensitive business communications, making the BCM50 a trusted choice for organizations prioritizing data protection.

In summary, Nortel Networks BCM50 2.0 stands out as a comprehensive communication solution for small to mid-sized businesses. Its combination of traditional and VoIP technologies, flexible connectivity options, user-friendly management, and strong security measures make it an ideal choice for organizations looking to enhance their communication capabilities. Whether for improving customer service or optimizing internal collaboration, the BCM50 provides the tools businesses need to thrive in a competitive landscape.