Requesting Assistance or Service

To avoid unnecessary service calls, please check the “Check Operation” section. It may save you the cost of a service call. If you still need help, follow the instructions below.

If you need assistance or service in U.S.A.

Call the KitchenAid Customer Interaction Center toll-free at 1-800-235-0665.

Our consultants are available to assist you.

When calling: Please know the purchase date, and the complete model and serial number of your appliance This information will help us better respond to your request.

Our consultants provide assistance with:

•Features and specifications on our full line of appliances

•Installation information

•Use and maintenance procedures

•Accessory and repair parts sales

•Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)

•Referrals to local dealers, service companies, and repair parts distributors

KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the designated KitchenAid service company in your area, you can also look in your telephone directory Yellow Pages.

If you need replacement parts

If you need to order replacement parts, we recom- mend that you only use factory-authorized parts. These parts will fit right and work right, because they are made to the same exacting specifications used to build every new KitchenAid* appliance.

To locate factory-authorized parts in your area, call our Customer Interaction Center telephone number, your nearest authorized service center, or KitchenAid Factory Service at 1-800-442-1111.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances Customer Interaction Center

c/o Correspondence Dept.

2000 North M-63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Pro LineTM specifications

The KitchenAid Pro Line™ series represents the pinnacle of culinary innovation, designed specifically for passionate home cooks and culinary professionals alike. With a robust combination of cutting-edge technology, superior materials, and aesthetic appeal, the Pro Line™ collection offers appliances that empower users to elevate their cooking experience.

One of the flagship products in this line is the KitchenAid Pro Line™ mixer, which is renowned for its powerful motor that boasts a significant wattage capacity, delivering unparalleled mixing capabilities. This high-performance motor ensures that the mixer can handle even the heaviest of doughs, offering a seamless mixing experience for bread, cakes, and pastries. The integrated bowl-lift mechanism is designed to provide stability and easy access, allowing users to add ingredients without hassle.

As part of its commitment to versatility, the Pro Line™ mixer features an extensive array of attachments that can be swapped out effortlessly. From pasta makers to food grinders, these accessories expand the functionality of the mixer, making it a multifunctional powerhouse in any kitchen. The innovative design of the mixing bowl, often crafted from stainless steel, provides both durability and an easy-clean surface, while featured handles ensure easy grip and stability during use.

The Pro Line™ series also emphasizes precision with its variable speed control, allowing users to achieve the exact texture and consistency they desire. The soft-start feature minimizes splatter, while the lock and unlock functionalities enhance safety during operation.

In addition to performance, aesthetics play a significant role in the Pro Line™ design philosophy. Available in a variety of colors and finishes, these appliances are crafted to be both functional and visually striking, capable of complementing any kitchen decor.

Moreover, KitchenAid’s Pro Line™ products are built with premium materials, ensuring longevity and resilience in rigorous cooking environments. With a commitment to quality and performance, the Pro Line™ series redefines what consumers can expect from kitchen appliances, merging style with groundbreaking technology to inspire creativity and confidence in the kitchen.

Overall, the KitchenAid Pro Line™ stands as a testament to the brand's dedication to culinary excellence, making it an essential addition for any cooking enthusiast looking to enhance their kitchen capabilities.