KitchenAid KEMS307G, KBMC147H, KBMC140H, KEMS378G If you need assistance or service in Canada

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Requesting Assistance or Service

If you need assistance or service in Canada:

Call the KitchenAid Consumer Assistance Center toll free: 8:30 a.m. - 6 p.m. (EST) at 1-800-461-5681. Our consultants are available to assist you.

When calling:

Please know the purchase date, and the complete model and serial number of your appliance (see the “A Note to You” section). This information will help us to better respond to your request.

Our consultants provide assistance with:

•Features and specifications on our full line of appliances.

•Accessory and repair parts sales.

•Specialized customer assistance (French speaking, hearing impaired, limited vision, etc.).

•Referrals to local dealers, service companies, and repair parts distributors.

KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in Canada.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

If you need service:

Contact Inglis Limited Appliance Service from anywhere in Canada at 1-800-807-6777.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory specified parts. These parts will fit right and work right, because they are made with the same precision used to build

every new KITCHENAID® appliance. To locate factory specified replacement parts in your area, call our Consumer Assistance Center telephone number or your nearest designated service center.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

Consumer Relations Department KitchenAid Canada

1901 Minnesota Court Mississauga, Ontario L5N3A7

Please include a daytime phone number in your correspondence.

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Contents 4452614 Use and Care GuideThank you for buying a Kitchenaid appliance On next Microwave Oven SafetyMicrowave Oven Safety Grounding Instructions Getting to Know Your Microwave Oven Testing your microwave ovenHow your microwave oven works Radio interferenceElectrical connection Testing your dinnerware or cookwareOperating tips Removable Turntable Support under turntable Cook Guide Label Parts and featuresModels KEMS307G, KEMS377G, KEMS308G, KEMS378G Control panel featuresInterrupting cooking Audible signalsChoosing cooking function settings Utensils Using the control lockPrompt for start To lock or deactivate the control panelPan order chart Setting the clockTo set time Choose the clock Enter time of dayUsing Easy Minute Using the Minute TimerMicrowave Cooking Cooking at high cook powerPut food in oven and close the door Set cooking time After cooking, open the doorCook Power Name When to USE IT Cooking at different cook powersCooking in stages Set cook powerSet cook power for first cycle optional When display says TIME, touch Micro to set second cycle Using Custom ReheatSet cook power for second cycle optional Summary of steps for settingAfter reheating, open the door Custom reheat chartEnter food quantity Serving Touch Custom Temperature Reheat Enter serving temperatureEnter type of beverage After heating, open the doorPut food in oven and close door Touch Custom Defrost Custom defrost chartCode Food Setting Weight or Quantity After defrosting, open the door Enter food weightEquivalent Weight Decimal Pound Ounces Weight conversion chartWeight Defrosting tipsPopping popcorn Using Custom CookAfter popping popcorn, open the door Size Touch BAG Popcorn PADCode Food Quantity Preparation Custom cook chartPut food in oven and close door Touch Custom Cook Food cooked covered should be covered when kept warmKeeping food warm Cooking with Crisp and Broil Using CrispTo get the best cooking results Choose CrispFor best results when broiling Using BroilPut food in oven and close door Touch Broil Set broiling timeCooking with Convect Using ConvectModels KEMS308G, KEMS378G, KBMC147H, and KBMC140H only ThenOnce Convect cooking without preheatDisplay counts down cooking time Full Cook Touch Power Using code padsBeverage Serving Temperature Cooking GuideSize of BAG Touch Using help promptsFood Setting Touch Quantity Starting Temp TIME/POWER Procedure Microwave reheating chartOther Microwave cooking chartVegetables Cooking tips Cooking you should not do in your microwave oven Using aluminum foil containersArranging food Caring for Your Microwave Oven Cleaning Task What to USE HOW to CleanQuestions Answers Questions and AnswersQuestions and Answers Other possible problems and their causes TroubleshootingProblem If nothing operates, check the followingOur consultants provide assistance with Requesting Assistance or ServiceIf you need assistance or service in Canada Warranty