Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■Has a household fuse blown, or has the circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Is the appliance wired properly? See Installation Instructions.

Microwave oven will not operate

■Is the door completely closed? Firmly close door.

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■On some models, is the Control Lock set? See “Control Lock” section.

■On combination oven models, is the lower oven self- cleaning?

The upper oven will not work during the lower oven Self- Cleaning Cycle.

■Is the magnetron working properly?

Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, call for service. See “Assistance or Service” section.

Turntable rotates both directions

■This is normal and depends on motor rotation at beginning of cycle.

Display shows messages

■Is the display showing a letter followed by a number? Clear the display. See “Display(s)” section. If it reappears, call for service. See “Assistance or Service” section.

Display shows time countdown, but is not operating

■Is the Timer in use? See “Timer” section.

Tones are not sounding

■Are tones disabled? See “Tones” section.

Smoke is coming from oven vent during crisping

■Some smoke is normal and occurs just as in conventional crisping.

Oven makes humming noise

■This is normal and occurs when the transformer in the magnetron cycles on.

Sparking during crisping

■This is normal and occurs as fat burns off from past cooking. Sparking will stop once fat is completely burned off.

Oven door looks wavy

■This is normal and will not affect performance.

Turntable will not operate

■Is the turntable properly in place?

Make sure turntable is correct side up and is sitting securely on the turntable support.

■Is the turntable support operating properly?

Remove turntable. Remove and clean turntable support and rollers. Replace turntable support. Replace turntable. Place

1 cup (250 mL) of water on the turntable, then restart oven. If it still is not working, call for service. See “Assistance or Service” section. Do not operate the oven without turntable and turntable support working properly.

Cooking times seem too long

■Is the cooking power set properly?

See “Microwave Cooking Power” in the “Microwave Oven Use” section.

■Are large amounts of food being heated?

Larger amounts of food need longer cooking times.

■Is the incoming voltage less than that specified in “Parts and Features”?

Have a qualified electrician check the electrical system of the house.

Radio or TV Interference

■Is the microwave oven plugged into the same outlet? Try a different outlet.

■Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

■Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

KBHS109, KEMS308, KBHS179, KEMS378 specifications

The KitchenAid KEMS378, KEMS308, KEMS377, KEMS307, and KEMC308 models are a series of high-end kitchen appliances that represent a blend of advanced technology, aesthetic appeal, and functionality. Each of these built-in ovens is designed to elevate the cooking experience while ensuring impressive results.

The KEMS378 is notable for its innovative Even-Heat™ technology, which distributes heat evenly throughout the oven cavity. This feature reduces the chances of hot spots, ensuring that baked goods rise uniformly and meats are cooked perfectly. With its sleek design and powerful performance, the KEMS378 comes equipped with convection cooking technology, allowing for faster cooking times and more efficient energy use. The oven's intuitive touch control panel provides an easy-to-navigate interface, making it a breeze to select from the various cooking modes.

Similarly, the KEMS308 boasts the same Even-Heat™ technology, promoting consistent cooking results. This model emphasizes versatility with its multiple cooking modes, including baking, broiling, and roasting. The KEMS308's self-cleaning feature simplifies maintenance, allowing users to focus on their culinary creations instead of the cleanup process.

The KEMS377 also offers the convenience of convection cooking and incorporates a steam-assist feature, making it an ideal choice for those seeking to achieve professional-grade baking results at home. Steam can help to create a crisp crust while keeping baked goods moist inside. With its spacious interior, this model is perfect for batch cooking or preparing large meals for gatherings.

The KEMS307 further enhances user experience with its advanced temperature probe, enabling cooks to monitor the internal temperature of dishes without opening the oven door. This ensures that meats are cooked to perfection while preserving moisture and flavor.

Lastly, the KEMC308 introduces a combination of speed and style, combining the benefits of both traditional and microwave cooking. This model features a microwave convection option, allowing users to prepare meals quickly while achieving that desirable oven-baked quality. Additionally, its sleek design complements any modern kitchen aesthetic.

In conclusion, the KitchenAid KEMS378, KEMS308, KEMS377, KEMS307, and KEMC308 models are designed for the discerning home chef seeking convenience, precision, and reliability in their culinary endeavors. Each model offers unique features, catering to a variety of cooking styles while maintaining the high standards KitchenAid is known for.