Nortel Networks ipView Software Wallboard manual Summary View

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14Using ipView

As each minute passes a new column will be added to the right hand end of the graph representing the minute which most recently expired. Previous columns will move to the left to make room for the new column.

Diagram 12 shows History View graph with ipView in Short View. (Of course, the History View window can be activated in either Long View or Short View.)

Diagram 12: History View with ipView in the Short View.

To close the History View window, click once more on the selected parameter abbreviation or description.

Note: You do not have to close the History View to change the displayed parameter trend. With the History View displayed, to display a different parameter trend within the History View window click with the left mouse button on the new parameter abbreviation or description.

Summary View

When the Nortel Networks Call Center Reporting application sends a summary to the wallboards, it sends the daily and hourly totals for the following parameters:

•Incoming Calls

•Outgoing Calls

•Abandoned Calls

•Grade of Service

When a summary is received by ipView, it stores the hourly values so that when subsequent summaries are displayed by ipView it can show a series of four graphs showing the trend of the daily values of each of these parameters in turn.

Diagram 13 shows a montage of the various graphs that are displayed. (Only one graph is displayed at a time. After a short duration the displayed graph is replaced by the next one.)

Nortel Networks ipView Software Wallboard Set Up and Operation Guide

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Contents Return Table of Contents How this guide is organized How to use this guideIntroduction IpView Languages System OverviewOverview Operating System Compatibility PC requirementsOperating System Requirements Installing Nortel Networks ipView Software Wallboard Installing ipViewInstallation of the ipView Software Wallboard Choose Destination Location window appears Short View Using ipViewStarting the ipView SoftBoard Configuring ipView Shutting Down ipView Long View Message View Parameter View History ViewSummary View Tooltray Icon About ipView ConfigurationRe-play Summary Close ipView Configuring ipView Accessing the Configuration Property PagesView Tab View OptionsAlways On Top Options Last Position OptionsGraphing Tab Trend Graph ColoursSummary Options Configuring ipView Echoing Tab Data Echoing OptionsPort Number Index Index

ipView Software Wallboard specifications

Nortel Networks ipView Software Wallboard is a powerful tool designed for organizations seeking to optimize their performance and enhance their operational efficiency. This software provides real-time visibility into various metrics and statistics related to network and operational performance, making it an essential asset for businesses that rely on timely information.

One of the main features of ipView is its customizable dashboard, which allows users to tailor the display according to their specific needs and preferences. This flexibility enables organizations to monitor key performance indicators (KPIs) that are critical to their operations, ensuring that team members can access relevant data at a glance. The visual representation of data through graphs, charts, and gauges enhances comprehension and helps drive informed decision-making.

Another notable aspect of ipView is its ability to integrate seamlessly with other Nortel products and services, as well as third-party applications. This compatibility allows for a consolidated view of diverse data sources, enabling organizations to gain a holistic understanding of their performance across various dimensions.

The software utilizes advanced data analytics capabilities to provide insights into trends and patterns, helping companies identify areas for improvement. With ipView, users can set up alerts for specific thresholds, enabling proactive response to potential issues before they escalate into significant problems. This feature is particularly beneficial in dynamic environments, where rapid decision-making is crucial.

Furthermore, ipView is built with scalability in mind, accommodating the needs of organizations of varying sizes. Whether a small business or a large enterprise, ipView can adapt to growing demands, ensuring that users can continue to leverage its capabilities as their operations expand.

Another characteristic of the ipView software is its user-friendly interface. Designed for users with varying technical backgrounds, the software minimizes the learning curve and enhances productivity. Comprehensive support materials and customer service ensure that organizations can maximize their investment in the tool.

In conclusion, Nortel Networks ipView Software Wallboard stands out as an effective solution for businesses aiming to harness the power of real-time data. With its customizable dashboard, integration capabilities, advanced analytics, scalability, and ease of use, ipView is poised to empower organizations to make data-driven decisions, thus driving operational excellence and improving overall performance.
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