Nortel Networks ipView Software Wallboard manual Configuring ipView

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Configuring ipView 9

Diagram 2: Typical ipView Display.

To better understand what the abbreviations represent, point to one of the abbreviations and you will see a ‘tip’. See Diagram 3.

Diagram 3: Short View With a ‘Tip’

If the System Manager of the Nortel Networks Call Center Reporting has set a threshold for any of the parameters which are being displayed on your copy of ipView and one of those parameters exceeds that threshold, the parameter value will be displayed in blinking red.

In Diagram 4, a call has waited in the Queue for a period of time in excess of the threshold set by the System Manager.

The Parameter is said to be ‘in the alarm state’.

If the System Manager has configured it, there may be an associated audible alert.

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Nortel Networks ipView Software Wallboard Set Up and Operation Guide

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Contents Return Table of Contents How to use this guide IntroductionHow this guide is organized System Overview OverviewIpView Languages PC requirements Operating System RequirementsOperating System Compatibility Installing ipView Installation of the ipView Software WallboardInstalling Nortel Networks ipView Software Wallboard Choose Destination Location window appears Using ipView Starting the ipView SoftBoardShort View Configuring ipView Shutting Down ipView Long View Message View History View Parameter ViewSummary View Tooltray Icon Configuration Re-play SummaryAbout ipView Close ipView Accessing the Configuration Property Pages Configuring ipViewView Options View TabLast Position Options Always On Top OptionsTrend Graph Colours Graphing TabSummary Options Configuring ipView Data Echoing Options Echoing TabPort Number Index Index

ipView Software Wallboard specifications

Nortel Networks ipView Software Wallboard is a powerful tool designed for organizations seeking to optimize their performance and enhance their operational efficiency. This software provides real-time visibility into various metrics and statistics related to network and operational performance, making it an essential asset for businesses that rely on timely information.

One of the main features of ipView is its customizable dashboard, which allows users to tailor the display according to their specific needs and preferences. This flexibility enables organizations to monitor key performance indicators (KPIs) that are critical to their operations, ensuring that team members can access relevant data at a glance. The visual representation of data through graphs, charts, and gauges enhances comprehension and helps drive informed decision-making.

Another notable aspect of ipView is its ability to integrate seamlessly with other Nortel products and services, as well as third-party applications. This compatibility allows for a consolidated view of diverse data sources, enabling organizations to gain a holistic understanding of their performance across various dimensions.

The software utilizes advanced data analytics capabilities to provide insights into trends and patterns, helping companies identify areas for improvement. With ipView, users can set up alerts for specific thresholds, enabling proactive response to potential issues before they escalate into significant problems. This feature is particularly beneficial in dynamic environments, where rapid decision-making is crucial.

Furthermore, ipView is built with scalability in mind, accommodating the needs of organizations of varying sizes. Whether a small business or a large enterprise, ipView can adapt to growing demands, ensuring that users can continue to leverage its capabilities as their operations expand.

Another characteristic of the ipView software is its user-friendly interface. Designed for users with varying technical backgrounds, the software minimizes the learning curve and enhances productivity. Comprehensive support materials and customer service ensure that organizations can maximize their investment in the tool.

In conclusion, Nortel Networks ipView Software Wallboard stands out as an effective solution for businesses aiming to harness the power of real-time data. With its customizable dashboard, integration capabilities, advanced analytics, scalability, and ease of use, ipView is poised to empower organizations to make data-driven decisions, thus driving operational excellence and improving overall performance.
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