Excessive heat around cookware on cooktop

Excessive heat around cookware on cooktop

■Is the cookware the proper size? Use cookware about the same size as the surface cooking area. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the cooktop control set to the proper heat level? See “Cooktop Controls” section.

■Is the appliance level? Level the appliance. See the Installation Instructions.

Error	Error	Solution
Code

F0	An internal error	Disconnect power. Wait
	was detected.	5 seconds before reconnecting
		power. If the symbol appears
		again, call customer service.

F2	The surface	Remove the pans from the
	cooking area is	surface cooking area. “F2” will
	too hot and has	disappear when the surface
	turned off.	cooking area has cooled down. If
		you turn the surface cooking area
		back on and “F2” reappears, the
		cooktop is still too hot. Turn off
		the surface cooking area and
		allow it to cool.

Display shows messages

■ Is “E” flashing on the surface cooking area display?

Thoroughly wipe or remove any object on touch keys. When

finished cleaning, touch the correct key. The flashing should

stop.

■ Is “E” flashing on all the surface cooking area displays

with a signal beeping? The main switch has been kept on

F4 The pot or pan is too close to the control panel.

Make sure the pot or pan is centered on the surface cooking area and nothing hot is on the touch control panel. Wait

5 minutes for control panel to cool. If “F4” appears after turning the surface cooking area back on, call customer service.

for more than 5 seconds. Wipe up any soil on the touch keys.

Remove any objects on the touch keys. Reset the cooktop.

■ Is the display flashing when you place a saucepan on an

induction surface cooking area? Check that the saucepan

is electromagnetic. Check that the diameter of the saucepan

is large enough. Center the saucepan on the surface cooking

area. Allow the saucepan to cool down in the event that it has

become hot when used. Switch the surface cooking area off,

then on again. If the display still does not light up, turn power

off at the circuit breaker. Wait 20 seconds and turn power

back on.

■ Is the Performance boost function display flashing and

switching off? The Performance boost function operates the

surface cooking area with the most power. During long

cooking times, it is possible that the function will switch the

surface cooking area off to protect the cooktop from

overheating. You can continue to use the cooktop if the

display is not flashing.

■ Is the display flashing “Er” and numbers? If an “Er” and a

series of numbers appear in the display panel, turn power off

at the circuit breaker. Turn on again, if problem continues call

customer service. See “Assistance or Service” section.

■ Is the display flashing “F” and numbers? If “F” and a

number are alternately flashing on the display, refer to the

following table for possible solutions.

F8	The surface	The surface cooking area
	cooking area has	automatic shutoff was activated.
	been in operation	Turn off the surface cooking area.
	for too long.

c1	The power	Turn off the cooktop. Wait
	voltage is too	5 seconds, then turn it back on. If
	low.	this continues, contact a qualified
		electrician.

c2/c3	The surface	The surface cooking area
	cooking area has	automatic shutoff was activated.
	overheated.	Wait 5 minutes, for it to cool
		down, then turn it back on.

Operational cooktop sounds

■Is there a low humming? This occurs when cooking at high power. The cause of this is the amount of energy which is transmitted from the appliance to the cookware. This sound will quiet or go away when the power is turned down.

■Is there a crackling? This sound occurs when cookware is used which consists of different materials. The noise is caused by vibrations in the joint faces between the different layers. It may change depending on the amount and type of food being cooked.

■Is there a fan noise? The electronics require a controlled temperature in order to function reliably. The cooktop is fitted with a fan which runs at various speeds according to the temperature detected. The fan may also continue to run even after the cooktop has been switched off, if the temperature it detects is too high.