Troubleshooting
IMPORTANT: The Blender will not operate at any speed unless the Power button is pressed first.
Blender_ does not oper_ate when a setting is selected
No indicator lights are lit.
All indicator lights are flashing at the
same time.
One indicator light is flashing alternately.
Check to see if the Blender is plugged into a grounded
it back in to the same outlet, and Press POWER. If the Blender still does not work, check the fuse or circuit breaker on the electrical circuit the Blender is connected to and make sure the circuit is closed.
If Blender is plugged in, but nothing happens when POWER is pressed, and all indicator lights are flashing, the motor rotor may
be locked. Press POWER, then unplug the Blender. Plug it back in, then press POWER and select the desired speed.
If the Blender is plugged in, but will not start and one light is flashing alternately from all the other indicator lights, the Blender may have a stuck key. Press POWER to turn off the Blender, then unplug the Blender. Plug the Blender back in and press POWER to turn back on to reset the stuck key.
Blender_ stops while blending
All indicator lights are flashing
at the same time.
All indicator lights are flashing alternately.
The Blender may be overloaded. If the Blender becomes overloaded when blending heavy ingredients, it will automatically shut off to avoid damage to the motor. Press POWER to reset the Blender and unplug the power cord. Remove the pitcher assembly from the base and divide contents into smaller batches. Adding liquid to the pitcher may also reduce the load on the Blender.
The Blender may be jammed. If it is jammed, the Blender will stop running to avoid damage to the motor. Press POWER to reset the Blender and unplug the power cord. Remove the pitcher assembly from the base and with a scraper, free the blades by
If the problem cannot be fixed with the steps provided in this section, then contact an
14authorized service center (see “Service and warranty” section).