Siemens HG2425UC, HG2528UC manual Before Calling Service, Troubleshooting Charts

Page 47

Service

Before Calling Service

Use these suggestions before calling for service to avoid service charges

Troubleshooting Charts

The Cooktop

Table 10: Cooktop Troubleshooting Chart

Cooktop Problem

Possible Causes and Suggested Solutions

 

 

Cooking results are not what

• The cooktop is not level. Adjust leveling legs on bottom of range.

was expected.

• Cooking pan is not the appropriate size or type. See “Cookware Selection Guide”.

 

 

Water takes too long to boil

• Time to boil can vary greatly depending on environmental conditions. See “Boiling

 

Water” on page 26 for tips to decrease time to boil.

 

 

Burners click continuously

• Knob(s) are in the “light” position. Turn knobs to the “OFF” position or to desired

 

flame setting.

 

 

Burners click intermittently

• Moisture has accumulated inside the ignitor. Turn both front burners to the highest

 

setting for 15-20 minutes then turn to OFF.

 

 

Surface burners do not light

• Gas is turned off. Make sure the gas shut-off valve is in the ON position and the gas

 

supply to the house is not shut off.

 

• Unit is not hooked up to the gas supply. Call gas company.

 

• Plug is not completely inserted into outlet or the house wiring is incorrect. Check

 

the power supply, verify that the unit is grounded with the correct polarity, make

 

sure the unit is plugged in.

 

• Circuit breaker is tripped. Check circuit breaker and reset if necessary. Check and/

 

or replace fuse.

 

• Burner ports are clogged. Turn the cooktop off and allow the burners to cool.

 

Remove burner caps and use a stiff nylon bristle toothbrush to push debris through

 

burner ports.

 

• Misaligned burner cap. Verify that burner caps are properly positioned over burn-

 

ers.

 

• Ignitor is wet, damaged or dirty. Check ignitor for moisture. If wet, allow to air dry

 

before using. Check for burned-on food or grease. See cleaning recommendations.

 

Burner will not light if ignitor is wet, damaged or dirty.

 

 

Uneven or too high flame;

• Burner ports are clogged. Turn the cooktop off and allow the burners to cool.

burner is hard to light

Remove burner caps and use a stiff nylon bristle toothbrush to push debris through

 

burner ports.

 

• Misaligned burner cap. Verify that burner caps are properly positioned over burn-

 

ers.

 

• Burner cap is wet. Turn off burner and allow to cool. Dry burner cap and base thor-

 

oughly.

 

 

Uneven flame - LP gas users

• Call service

 

 

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Contents Siemens Gas Range With threeD Surround Convection Page Table of Contents Page How This Manual Is Organized About This ManualFire Safety SafetyImportant Safety Instructions Important Safety InstructionsTo Reduce the Risk of a Range TOP Grease Fire Burn Prevention Gas SafetyCleaning Safety Child SafetyFood Safety Cookware SafetyProper Installation and Maintenance Sealed Gas Burners Burner Caps Parts and AccessoriesGetting Started Electronic Ignitor High Power BurnerDiffusion Burner Caps Burner GratesExtension Oven Rack some mod- els Oven RacksFlat Oven Racks Inserting Racks Into OvenClosed Position Back of Rack Disassembly for cleaningReassembly Removing and ReplacingReassembly CleaningOven Vent Self CleaningIndicators and Other Features Oven BottomOven Control Panel Control PanelSelect Functions Menu ClockChange the Tempera- ture Scale Turn Clock Display on or OFF Setting the Sabbath Feature for the Oven Only Set the Sabbath Feature About the Sabbath FeatureSetting the Sabbath Feature for the Warming Drawer Only Before Using the Appliance for the First TimeOperation Setting the Burner Heat LevelOperation Cooktop About the CooktopTurning the Burner off Operation Oven Setting the Cooking Mode TemperatureUsing Timed or Delayed Cook Using the TimerSetting the Probe Using the Probe some modelsVection Roast Warming Drawer Specifi- cations Operation Warming Drawer some modelsAbout the Warming Drawer Crisping Stale Items PreheatingTurning on the Warming Drawer Turning Off the Warming DrawerCookware Selection Guide Getting the Most Out of Your ApplianceGetting the Most Out of Your Cooktop Cooktop Cooking GuideOven Cooking Guide Getting the Most Out of Your OvenInserting the Probe Baking PansPreheating the Oven Probe some modelsFor Best Results Oven Cooking ModesConvection Baking Chart Broiling Chart Dehydrate Convection Roast ChartGeneral Tips Dehydrate ChartGetting the Most Out Your Warming Drawer Food Temperature Covered Uncovered Cleaning Guidelines Cleaning and MaintenanceCleaning Cooktop Daily CleaningBurner Cap and exterior finish Part Recommendations Cleaning OvenOven Cleaning Chart Preparing the Oven for Self Clean Self Cleaning the OvenSelf Clean Oven Maintenance Cleaning Warming DrawersMaintenance Cooktop MaintenanceReplacing an Oven Light Replacing the Oven DoorPage Troubleshooting Charts ServiceBefore Calling Service Service Product Data Plate Statement of Limited WarrantyHow to Obtain Service or Parts Standard Limited WarrantyPage

HG2528UC, HG2425UC specifications

Siemens has established a strong reputation in the kitchen appliance market, and their HG2425UC and HG2528UC series built-in ovens are no exception. These models represent a perfect blend of design, innovation, and functionality, catering to the modern home chef's needs and aesthetic preferences.

The Siemens HG2425UC and HG2528UC built-in ovens feature advanced cooking technologies, ensuring optimal cooking performance. Both models utilize European design, which emphasizes functionality without compromising on style. Their sleek, modern exterior is complemented by user-friendly controls, making it easy to navigate various cooking modes and settings.

One of the main highlights of these models is the multi-function cooking capabilities. The ovens come equipped with a range of cooking modes, including convection baking, broiling, and an innovative steam cooking function. The steam feature allows for healthier cooking by retaining moisture and enhancing flavors in dishes. This versatile functionality makes it possible to prepare a wide variety of dishes, from perfectly roasted meats to delicate pastries.

Another notable characteristic is the Precision Temperature Control, which ensures even heat distribution throughout the cooking cavity. This feature is particularly beneficial for baking, as it prevents hot spots and ensures consistent results regardless of the dish being prepared. The ovens also come with a built-in timer and a digital display that provides useful information at a glance, helping users manage their cooking times effectively.

Ease of cleaning is a significant consideration in today’s busy kitchens, and the HG2425UC and HG2528UC do not disappoint. They feature a self-cleaning option that utilizes high temperatures to burn away food residue, eliminating the hassle of manual scrubbing. Additionally, the oven surfaces are designed to resist smudges and fingerprints, maintaining a pristine appearance.

Energy efficiency is another important aspect of these Siemens ovens. They are designed to meet stringent energy standards, ensuring that users can cook without worrying about excessive energy consumption. The insulation technology used in these models helps to retain heat effectively, further enhancing their energy efficiency.

These ovens also offer spacious interiors, accommodating even large dishes. With various rack positions and additional cooking accessories available, users can maximize their cooking capabilities.

In conclusion, Siemens HG2425UC and HG2528UC built-in ovens embody cutting-edge technology, elegant design, and practicality. With their versatile cooking options, user-friendly features, energy efficiency, and ease of maintenance, these ovens are ideal for anyone looking to elevate their culinary experience in the kitchen. Investing in a Siemens oven means investing in quality, innovation, and style.
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