Just in case …

Troubleshooting

Occasionally, your fax machine encounters some trouble transmitting or receiving documents. When it does, it alerts you with an alarm. You can identify the problem with LCD messages and printed check messages and error reports, explained in the following pages.

Alarm

Your fax machine sounds an alarm tone — a series of short beeps — if either of these two problems occur:

Trouble transmitting or receiving

The machine is out of paper

LCD error messages

What you see on the LCD

What it means/What to do

All Commands In Use

Your fax machine has all of its 99 possible

 

delayed commands (automatic redialing counts

 

as one) stored in memory and cannot accept

 

another. Delete an existing command by using

 

REVIEW COMMANDS, or wait until your fax has

 

completed one of the delayed commands.

Already Stored

You tried to enter a blocked number or depart-

 

ment code which is already entered in the

 

blocked numbers list for your fax machine.

 

Enter a different blocked number or department

 

code.

Box In Use

You tried to erase a F-Code box which contains

 

at least one document.

 

Erase the document(s), then try again.

Call For Service

The scanner lamp is dim or inoperable.

 

Make repeated copies to help evaporate any

 

internal moisture. If that doesn’t resolve the

 

problem, call your authorized Muratec dealer or

 

Muratec Customer Support.

What you see on the LCD

Check Rx Paper

Check Rx Paper Size Open&Close Top Cover

Check # Of Pages

Close Scanner Cover Close Top Cover Close 1st Cassette

Close 2nd Cassette

Close 3rd Cassette

Close 1st Side Cover

Close 2nd Side Cover

Close 3rd Side Cover

What it means/What to do

The paper cassette is out of paper. Add paper to the cassette.

You’ve told your fax that the paper cassette holds legal-sized paper. If you try to use letter- sized paper without returning the pin to the upper holes (see page 1.10), your fax will sound an alarm and display the this message when you try to print. Put the pin in the proper holes.

You placed fewer pages into your fax machine than you indicated in your page-numbering set- ting (see page 2.35). Carefully recount the pages in your document, then re-try the transmission, being sure to enter the correct number of pages if you use the page-numbering function.

The scanner cover is open. Close it.

The top cover is open. Close it.

The first paper cassette is open or has not been closed securely. Close it.

The optional second paper cassette is open or has not been closed securely. Close it.

The optional third paper cassette is open or has not been closed securely. Close it.

The first paper cassette’s side cover is open or has not been closed securely. Close it.

The second paper cassette’s side cover is open or has not been closed securely. Close it.

The third paper cassette’s side cover is open or has not been closed securely. Close it.

3.6

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Muratec Series 41500E, MFX-1500E operating instructions Troubleshooting, Alarm, LCD error messages