Just in case …

“Check Message” printouts

When there’s a problem with a fax call and your machine detects an error, it pro- duces an error printout headed by the words “Check Message.” This printout lists the following information about the transmission:

The resulting error code

A communications error message (see “What error messages can mean,” below)

The phone number (or TTI, if programmed) of the fax machine with which your machine had attempted to communicate.

What error messages can mean

The error messages on Check Message printouts can mean a variety of things.

Here’s a brief summary:

Error message

Possible meanings

 

 

Check condition of remote fax.

• Remote machine malfunctioned

 

• No “handshake” signals from remote fax

 

• Wrong phone number reached

 

 

Repeat transmission.

• Poor phone line conditions

 

• No “handshake” signals from remote fax

 

• Document misfeed or miscount

 

• Unable to reach remote machine after

 

attempting specified number of redial tries

 

 

Line is busy.

• Remote machine’s line was busy

 

• Remote machine’s line didn’t answer

 

 

Check received documents.

• Remote confirmation signal not received

 

from remote fax

 

• Poor line conditions caused a poor image

 

 

Memory full.

• Remote fax’s memory is full

 

 

Dialing number is not set.

• Stored phone number failed to dial properly

 

 

Stopped.

• Someone pressed STOP at the remote fax

 

in the middle of the “handshake”

 

 

3.11

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Muratec MFX-1500E, Series 41500E operating instructions Check Message printouts, What error messages can mean