Denon AVR-5800 operating instructions Troubleshooting

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15 TROUBLESHOOTING

If a problem should arise,first check the following.

1.Are the connections correct ?

2.Have you operated the receiver according to the Operating Instructions ?

3.Are the speakers, turntable and other components operating property ?

If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase.

Symptom

Cause

Measures

Page

 

 

 

 

DISPLAY not lit and sound not produced

• Power cord not plugged in securely.

• Check the insertion of the power cord plug.

6

when power switch set to on.

 

 

 

 

 

 

 

 

• Speaker cords not securely connected.

• Connect securely.

12, 13

 

• Input source selector button position is not

• Switch to the proper position.

33

 

appropriate.

 

 

DISPLAY lit but sound not produced.

• Volume control set to minimum.

• Turn volume up to suitable level.

34

• MUTING is on.

• Switch off MUTING.

35

 

 

• No digital signal is being input.

• Properly select a digital signal input source.

28

 

• Speaker A or B button is set to “OFF”.

• Set the button for the connected speaker

19

 

 

terminals to “ON”.

 

 

 

 

 

 

AVR-5800’s video output jacks and monitor’s

• Check that the connections are correct.

7 ~ 9

 

input jacks are not properly connected.

 

 

Nothing is displayed on monitor.

• Monitor TV’s input setting is wrong.

• Set the TV’s input selector to the jacks to which

7 ~ 9

 

video signals are connected.

 

 

 

 

 

• Connections of the various component’s video

• Unify to composite or S jack.

7 ~ 9

 

signals are not unified.

 

 

 

 

 

 

 

• DVD player’s audio output setting is not set to bit

• Make the DVD player’s initial settings.

No dts sound is produced.

stream.

 

 

• DVD player is not dts-compatible.

• Use a dts-compatible player.

 

 

AVR-5800’s input setting is set to analog.

• Set to AUTO or dts.

33

 

 

 

 

Copying from DVD to VCR is not

• Mode video software contains copy prohibit

• Copying is not possible.

possible.

signals.

 

 

 

 

 

 

 

• Subwoofer’s power is not on.

• Turn on the power.

No sound is produced from subwoofer.

• Subwoofer’s initial setting is set to “NO”.

• Set the setting to “YES”.

19

 

• Subwoofer’s output is not connected.

• Connect properly.

13

 

 

 

 

No test tones are produced.

• Surround mode is set to a mode other than

• Set to Dolby Surround.

Dolby Surround.

 

 

 

 

 

 

 

 

 

No sound is produced from surround

• Surround mode is set to “STEREO”.

• Set to a mode other than “STEREO”.

speakers.

 

 

 

 

 

 

 

Dolby Digital is not possible with LDs.

• Not connected to Dolby Digital jacks.

• Connect the LD player’s Dolby Digital RF output to

7

 

the AVR-5800’s Dolby Digital RF input jacks.

 

 

 

 

 

 

 

 

 

• Batteries dead.

• Replace with new batteries.

31

 

• Move closer.

31

 

• Remote control unit too far from this unit.

 

• Remove obstacle.

31

This unit does not operate properly when

• Obstacle between this unit and remote control

 

 

remote control unit is used.

unit.

• Press the proper button.

 

• Different button is being pressed.

 

• Insert batteries properly.

31

 

<and >ends of battery inserted in reverse.

 

 

 

 

 

 

 

55

Image 55
Contents AVR-5800 Safety Precautions Safety Instructions Before Using Table of ContentsFeatures Connections Connecting the audio componentsTV/DBS Connecting video componentsPrecaution when using S-jacks Connecting a video component equipped with S-Video jacksConnecting a DVD player DVD in jacks FM antenna adapter assembly Connecting the antenna terminalsConnecting the Multi Source jacks Connecting the external input EXT. in jacksSpeaker system connections Connecting the speaker cordsSpeaker Impedance Surround Speaker Systems a ConnectionsFront Panel Part Names and FunctionsRemote control unit Mute Setting UP the SystemSurround speaker selector function Speaker system layout6, 7 Before setting up the systemSetting the type of speakers Parameters Setting the Subwoofer modeTHX surround EX/DTS ES Auto Flag Detect Mode Afdm setting Setting the Surround Back channelAssignment of low frequency signal range Subwoofer modePreparations Setting the delay timeSetting the multi-zone 1 level Setting the Multi Zone Control40 dB, 0 dB VariableSetting the channel level Channel Level screen reappears Subwoofer peak limit level setting Setting the Digital In Assignment Auto tuner presets Setting the on-screen display OSDOn-screen display signals After completing system setupUsing the remote control unit Remote Control UnitOperation Operating the remote control unitBefore operating Playing the input source Input mode selection functionExample CD After starting playback Adjusting the sound quality toneExample Stereo Turning the sound off temporarily muting Listening over headphonesSwitching the surround speakers Checking the currently playing program source, etcMulti-source recording/playback Playing one source while recording another REC OUT modeRecording Dolby Digital and DTS multichannel sources Press the M-ZONE 1 button PRE OUT EFFECT/SB left and right jacks Playback using the external input EXT. in jacksPlaying audio sources CDs and DVDs Pure Direct modeDirect mode Stereo modeMulti-source and multi-zone playback Multi-zone playback using the Multi Zone 1 terminalsRemote Control Unit Multi-zone playback using the Multi Zone 2 terminalsBefore playing with the surround function SurroundFader function Remote Control UnitPlaying modes for different sources Surround parameters q Afdm Auto Flag Detect Mode THX Surround EX / Home THX Cinema modeSelect the Surround mode Set the input mode to AutoDTS Neo6 mode Dolby Surround Pro Logic modeDenon Original Surround Modes Surround modes and their featuresPersonal Memory Plus DSP surround simulation Select the surround mode for the input channelTone control setting Surround modes and parameters Surround parameters eManual tuning Auto tuningListening to the Radio Main unit Preset memoryChecking the preset stations Remote control unitLast Function Memory Recalling preset stationsInitialization of the Microprocessor Troubleshooting Movie audio Types of multi-channel signalsAdditional Information Optimum surround sound for different sourcesNumber of surround back speakers Surround back speakersSpeaker setting examples When not using surround back speakers When using different surround speakers for movies and musicDolby Digital compatible media and playback methods SurroundDolby Surround Dolby Digital Dolby Surround AC-3 2Dolby Digital and Dolby Pro LogicDTS compatible media and playback methods DTS Digital SurroundDolby Pro Logic Dolby Pro Logic compatible media and playback methodsDTS-ES Extended Surround TM THX Surround EX Home THX Cinema surround modeTHX Surround modes and parameters Audio section Specifications14-14, Akasaka 4-CHOME, MINATO-KU, Tokyo 107-8011, Japan