Denon DN-A7100 manual Troubleshooting, Symptom Cause Remedy

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ENGLISH

TROUBLESHOOTING

In case of trouble, check the following before calling for service:

1.Are the connections made properly ?

2.Are you operating the unit properly following the user’s guide ?

3.Are the power amplifiers and speaker working properly ?

If the unit does not operate properly, check items shown in the following table.

If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest DENON authorized dealer or the DENON Service Center in your country.

SYMPTOM

CAUSE

REMEDY

 

 

 

DN-A7100 cannot be turned

The power plug is not connected.

Connect the power plug to the outlet.

up.

 

 

 

 

 

No sound and picture are output

Mute is on.

Cancel mute using the remote control unit.

even when power is on.

 

 

The input cable is not connected correctly.

See the connection diagram and connect the cables

 

 

 

correctly.

 

 

 

 

The master volume control is turned all

Adjust the master volume.

 

the way down.

 

 

 

 

 

The SOURCE position is wrong.

Select correct position.

 

 

 

Incorrect Audio or Video for

Input cable connected incorrectly.

Connect the cable correctly by referring to the

selected source.

 

connection diagram.

 

 

 

Incorrect Audio from a channel.

Speaker cable connected incorrectly.

Connect the cable correctly by referring to the

 

 

connection diagram.

 

 

 

No Audio output from the center

The center speaker cable connection is

Connect the cable correctly.

channel speaker.

incomplete.

 

 

 

 

 

STEREO has been selected for Surround

When STEREO is selected for Surround mode, no

 

mode.

sound will be output from the center speaker. Set

 

 

another Surround mode.

 

 

 

 

Center = NONE has been selected in

Make the correct setting.

 

SETUP mode.

 

 

 

 

No Audio output from the

The surround speaker cable connection

Connect the cable correctly.

surround speakers.

is incomplete.

 

 

 

 

 

STEREO has been selected for Surround

When STEREO has been selected for Surround

 

mode.

mode, no sound will be output from the surround

 

 

speaker. Set another Surround mode.

 

 

 

 

Surround = NONE has been selected in

Make the correct setting.

 

SETUP mode.

 

 

 

 

No Audio output from the

The surround back speaker cable

Connect the cable correctly.

surround back speakers.

connection is incomplete.

 

 

 

 

 

Surround mode is not EX/ES mode.

Set surround mode EX/ES.

 

 

 

 

Surround back = NONE has been selected

Make the correct setting.

 

in SPEAKERS SIZE SETUP

 

 

 

 

SYMPTOM

CAUSE

REMEDY

 

 

 

Can not select EX/ES mode.

Surround center= NONE has been

Make the correct setting.

 

selected in SPEAKERS SIZE SETUP

 

 

 

 

 

Input signal is incompatible.

Use 5.1channel source.

 

 

 

Can not select Pro Logic IIx

Input signal is incompatible.

Use 2 channel Dolby Digital input signal, PCM input

mode.

 

signal or analog input signal.

 

 

 

Can not select Neo:6 mode.

Input signal is incompatible.

Use 2 channel Dolby Digital input signal, PCM input

 

 

signal or analog input signal.

 

 

 

Can not select CSII mode.

Input signal is incompatible.

Use 2 channel Dolby Digital input signal, PCM input

 

 

signal or analog input signal.

 

 

 

No output to Sub Woofer Out.

Sub-woofer = NONE has been selected in

Select Sub-woofer = YES.

 

SETUP mode.

 

 

 

 

Noise is produced during DTS-

Analog has been selected for input.

Be sure to perform digital connection, select digital

encoded CD or laser disc play.

 

input, then play.

 

 

 

A specifi c channel does not

Nothing recorded on source.

Check the encoded channel on the source side.

produce output.

 

 

 

 

 

FM or AM reception fails.

Antenna connection is incomplete.

Correctly connect the indoor FM and AM antennas to

 

 

FM and AM antenna outlets.

 

 

 

Noise is heard during AM

Reception is affected by other electrical

Try changing location where the AM indoor antenna

reception.

fi elds.

is set up.

 

 

 

Noise is heard during FM

The radio waves from the broadcasting

Install an FM outdoor antenna.

reception.

station are weak.

 

 

 

 

Cannot get programmed station

Preset data has been erased.

Disconnecting power plug for long periods of time will

when the PRESET button is

 

erase preset data. If that happens, input the preset

pressed.

 

data again.

 

 

 

Control with the remote control

Batteries are consumed.

Replace all the batteries with new ones.

unit fails.

 

 

Remote controller’s function-key setting

Select different position from which equipment will

 

 

is wrong.

be controlled.

 

 

 

 

The distance between this DN-A7100 and

Move closer to this DN-A7100.

 

the remote commander is too far.

 

 

 

 

 

Something is blocking DN-A7100 and the

Remove offending object.

 

remote commander.

 

 

 

 

Note:

After “PROTECT” appears on the unit’s display, the standby indicator may start flashing. If it does, there is a problem in the unit or the connection. If this problem reoccurs even when power is activated from the remote control unit, call for servicing.

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Contents DN-A7100 English DeutschFrançais ItalianoEnglish DeutschWarnhinweise FrançaisAvvertenze AdvertenciasWaarschuwingen AdvertênciasTable of Contents Foreword Introduction RecyclingNeo6 offers several important improvements as follow DescriptionAbout Dolby Pro Logic Features AccessoriesFront Panel FL Display Rear Panel TV, DVD, VCR, DSS/VCR24AUX1 analog audio input level switch -10dBV/+4dBu 5AUX1 analog audio input jacks L/R6AUX1 Video / Digital Audio Input 7RS-232CRemote Control Operation Function and Operation¤3 Tuning +/- buttons ¤5 Volume +/- buttons¤1 MEMO/HT-EQ button ¤2 A/D buttonOperation of Remote Control Unit Remote control unit RC-1065Loading Batteries May not be possibleAMP Mode General Information of RC-1065 to DN-A7100Connections Speaker PlacementHeight of the Speaker Units Connecting Speakers Connecting a SubwooferXLR terminals are used for balanced inputs OutputsConnecting Audio Components Connecting Digital Audio ComponentsConnecting Video Components VIDEO, S-VIDEO , Component JacksVideo jack Component jackConnecting Multi Channel Audio Source Advanced ConnectingConnecting AN External Power Amplifier Connecting the Antenna Terminals Connecting the Supplied AntennasConnecting AN FM Outdoor Antenna Connecting AN AM Outdoor AntennaHdmi Jack Connecting Hdmi DevicesSelect an input source from the OSD menu system. See Setup On Screen Display Menu SystemSpeaker Setup Speakers SizeSpeakers Distance SURR. Back SizeLPF/HPF Bass MIXPreference SurroundCH Input Level CS II Circle Surround II ParameterRelation of the speakers number and conectted speaker Simple SetupRelation of the room size and floor space Basic Operation Selecting AN Input SourceVideo Convert Example DVDSelecting the Surround Mode Adjusting the Tone Bass & Treble Using the Sleep TimerAdjusting the Main Volume ControlSurround Mode CSII-Mono mode VirtualStereo Source DirectAbbreviations Front speakersCenter speaker SL/SR Surround speakersListening Through Headphones Other FunctionTV Auto ON/OFF Function Video ON/OFFRecording AN Analog Source HT-EQ Home Theater EqualizerCH Input This permits simultaneous viewing with video sourcesLIP.SYNC AUX2 InputListening to the Tuner Preset Memory FM Tuning Mode Auto Stereo or MonoAuto Preset Memory Manual Preset MemorySorting Preset Stations Name Input of the Preset StationYou can remove preset stations from the memory → B → C ... Z → 1 → 2 → 3 .... → → + → / → Blank → a UP →RDS Operation Radio TextRDS Display Programme Type PTY DisplayTroubleshooting Symptom Cause RemedyGlobal Description RS-232C Control SpecificationDetailed Description Transaction Sequences and the Regulations Recommendations of COMMAND, Status and Layer Definition Examples of the handshaking flowchartExamples of handshaking error Example of successful handshakingRecommendations of COMMAND, Status and Layer Normal Command listSpecific Commands Status Request and Status Answer List Normal Status request and Status answer and feedback listTechnical Specifications DimensionsHoldings Inc

DN-A7100 specifications

The Denon DN-A7100 is a versatile, high-performance audio amplifier designed for various professional and home audio applications. Known for its robust build quality and impressive technical specifications, it serves as an ideal solution for those seeking to enhance their sound experience.

One of the standout features of the DN-A7100 is its power output. Delivering up to 150 watts per channel into 8 ohms and 200 watts into 4 ohms, it ensures dynamic and clear audio performance, capable of driving a wide range of speakers. The amplifier utilizes a Class D design, which not only provides high efficiency but also minimizes heat generation. This characteristic makes it suitable for extended usage without risking thermal overload.

The DN-A7100 integrates advanced digital signal processing (DSP) technology that allows for a rich array of sound tailoring options. Users can take advantage of various EQ settings and audio presets to customize the sound to their preferences or the acoustics of their environment. This flexibility is particularly valuable in live sound situations or in home theater setups where room dynamics significantly affect audio quality.

Connectivity is another strong point of the DN-A7100. It features multiple inputs, including balanced XLR, RCA, and digital inputs, facilitating easy integration with different sound sources. Additionally, the amplifier supports both stereo and bridged mode operation, allowing for versatile application in various configurations.

Furthermore, the DN-A7100 incorporates built-in protection circuits that safeguard against overloading, overheating, and short circuits. These safety features ensure that the amplifier operates reliably over time, preserving both its functionality and the integrity of connected audio equipment.

An intuitive front panel further enhances user experience, featuring a clear LCD display that provides easy access to settings and functions. The unit also supports remote control operation, allowing for flexible adjustments without needing to be physically present at the unit.

In summary, the Denon DN-A7100 is a powerful audio amplifier that excels in performance and adaptability. With its robust power output, advanced DSP capabilities, numerous connectivity options, and user-friendly features, it is an excellent choice for both audio professionals and home enthusiasts looking to elevate their audio experience. Whether in a professional sound environment or a home theater setup, the DN-A7100 delivers exceptional sound quality and reliable performance.