Nuvo NV-E6GMS, NV-E6GXS manual Symptom Probable Cause

Page 42

Troubleshooting

Symptom

Probable Cause

The IR repeater does not properly control

The NuVo IR output is not set at the best

the audio source equipment.

carrier frequency.

Remedy

Within IR Library tab of the Configurator Software, each library has a “Properties” button. This button has a drop down menu that lets you select different carrier frequencies from 38kHz to 56kHz. This will default the library to the selected frequency. Cable and Satellite typically needs the 56kHz setting.

The IR repeater does not properly control the audio source equipment.

An External light source is interfering with IR communication through the system.

In the Configurator Software (see pg. 19,IR Passthrough), or in the Advanced Zone Setup menu (see pg. 27 Remote Controls), at any Control Pad, you have the ability by zone to “Disable” the IR receiver. This will prevent direct sunlight, or possibly, plasma and fluorescent light from affecting IR response through the other zone receivers.

When downloading a Configuration to the Essentia Main amplifier, a “board not found” error message appears on the computer screen.

This occurs when the Essentia is not plugged into an AC power source, or a faulty USB to RS232 conversion cable.

A communication error can be as simple as not plugging the Essentia in prior to the download. Often the error is also corrected by closing and reopening the Configurator Software, or if you are using a USB to RS232 cable for communication, try a different cable. If these do not correct the error, it could be a faulty MCU board in the Essentia.

39

Image 42
Contents Essentia Page English French Table of Contents Introduction Essentia Back Panel Essentia Control Pad NV-GRC1 Remote Control Installing the Essentia System in Your Home Step-by-Step Crimping InstructionsII. Terminating the Speaker Wire Fig III. Installing the Essentia AmplifierIV. Installing the NV-E6GMAP-DC Allport Fig VI. Attaching Audio Source Equipment Fig Using the Fixed and Variable LineoutsSetting up NuVo Sources for use with NuVoNet T2G AM/FM and XM TunersNuVo T2G Tuner Direct Numeric Access Fig NuVoDock for iPodT2G Tuner IR Input VII. Expanding Essentia to 12 Zones Fig Essentia G MainRetrieve Configuration from Essentia IX. Using the Essentia Configurator SoftwareOpen or Create Essentia Configurator File fig Main Startup FigUsing the IR Learning Station Interface Fig Adding a New Component to the IR Library FigRecording IR codes Fig IR Library Default Key Assignment Fig Adding a Function Code Fig Cleaning Up an IR LibraryIR Library Test Fig Defining SourcesSelect or Edit Source Fig Adding a NuVoNet Source FigWith NuvoNet, pg Macros Fig Creating a Macro Preset String Fig Edit Macro Definition FigRe-Ordering Macro Codes Macros updatedEditing Codes in a Macro Fig Control MacrosEdit Zone Properties Fig Page External Mute System Mute Trigger Fig Zones updated FigSystem Settings External Mute Paging Trigger FigUpdate System Fig 24 Hour Time Display and Power Off ModeSerial Delay Fig Control Pad Firmware Update aPlease note that if multiple Control Pads are plugged ProcessMain Menu Play All M3 Options Adv. Zone Control XI. Using the Control Pads Menu ButtonMain Menu Favorites Sources Adv. Zone Control Reprogramming the Zone AddressAdv. Zone Control Party Mode Do-Not-Distrub Sleep Sources Satellite NuVo M3 a NuVo M3 BSleep Off Minutes Lock Code? 3485 Setup Favorites #1-12 Zone SettingsZone Settings Balance Bass Treble Favorites #1-12 Rock Jazz EmptyInitial Volume Set current volu Reset -60 dB Adv. Zone Settings Source Lockout Exclusive Src. C GroupDefault DND No Mute No Party Cur. Source Setting Gain NuVoNet Sourc System Settings Date/Time Hour Time Dis Power-Off ModeSlaved To Zone None Kitchen Dining Room Zone Power-Off M Advanced Ext. Mute/Page Serial Delay SourcesMute/Off w/Menu Off/All-Off Menu XII. Essentia Accessories NV-I8DLS IR Learning Station InterfaceCapturing IR codes using the IR Learning Station Interface NV-MI1 Mute Interface Adaptor Fig RoHSNV-LSI24 Local Source Interrupt Fig Fixed VAR Trig IR Outputs StatusNV-LSA40 Local Source Amplifier Fig NuVo System zone speakersNV-LSA40PD Local Source Power Distribution Hub Fig LSA40 BackBack LSA40PD Front NV-P2100 200-Watt Auxiliary Amplifier Fig RS232 InterfaceEssentia Specifications Troubleshooting Symptom Probable Cause Page NuVo Technologies LLC Hebron, Kentucky USA

NV-E6GXS, NV-E6GMS specifications

The Nuvo NV-E6GXS and NV-E6GMS are advanced digital signage media players designed for a wide array of applications, including retail, corporate environments, and educational institutions. These devices stand out due to their powerful hardware, robust features, and versatile software capabilities, which make them ideal for displaying dynamic content in a variety of settings.

At the heart of the Nuvo NV-E6GXS and NV-E6GMS lies a high-performance processor that ensures smooth playback of high-resolution multimedia content. Both models are equipped with support for 4K resolution, allowing users to create visually stunning displays that can captivate audiences. The ability to handle multiple video formats and high-definition graphics makes these players suitable for intricate presentations, advertising campaigns, and immersive experiences.

One of the standout features of the Nuvo players is their extensive storage capacity. With options for SSD and HDD integration, users can store large libraries of media content directly on the device. This means that even large installations can be managed efficiently without the need for constant external data access. The compact size of the players also allows for easy placement in various environments without taking up excessive space.

Connectivity is another key area where the Nuvo NV-E6GXS and NV-E6GMS shine. They come with an array of ports, including HDMI, USB, and Ethernet, facilitating seamless integration into existing digital signage ecosystems. The players support both wired and wireless networking options, enabling flexible content updates and remote management capabilities. This ensures that users can quickly change displays, update content, or troubleshoot issues from anywhere.

Further enhancing their functionality, the Nuvo media players come pre-installed with versatile software for content management and scheduling. Users can easily create playlists, schedule content to play at specific times, and even manage multiple displays from a single interface. The intuitive user interface simplifies the overall operation, making it accessible even for those with limited technical expertise.

In terms of durability, the Nuvo NV-E6GXS and NV-E6GMS are built to withstand demanding environments. Their fanless design ensures quiet operation, making them an excellent choice for noise-sensitive applications. With thermal management technologies, these devices maintain optimal performance even during prolonged usage, which is essential for installations intended for continuous operation.

In conclusion, the Nuvo NV-E6GXS and NV-E6GMS are powerful digital signage solutions that combine high-performance hardware with versatile software capabilities. Their support for 4K content, extensive connectivity options, and robust management features make them suitable for a broad range of applications, meeting diverse needs while delivering outstanding performance. Whether for advertising, information dissemination, or educational purposes, these media players offer an effective way to engage audiences and enhance communication.