Samsung SMH8187 user manual Maintenance, Troubleshooting, Problem Solutions

Page 36

maintenance

Troubleshooting

Before you call a repair person for your oven, check this list of possible problems and solutions.

	PROBLEM	SOLUTIONS

	Neither the oven’s	• Properly insert the plug into a grounded outlet.
	display nor the oven	• If the outlet is controlled by a wall switch, make sure the wall
	operate.
	operate.	switch is turned on.
		switch is turned on.
		• Remove the plug from the outlet, wait ten seconds, then plug it
		in again.
		• Reset the circuit breaker or replace any blown fuse.
		• Plug another appliance into the outlet; if the other appliance
		doesn’t work, have a qualified electrician repair the outlet.
		• Plug the oven into a different outlet.

	The oven’s display	• Make sure the door is closed securely.
	works, but the power	• Check to see if packing material or other material is stuck to the
	won’t come on.
	won’t come on.	door seal.
		door seal.
		• Check for door damage.
		• Press Cancel twice and re-enter all cooking instructions.

	The power goes off	• If there has not been a power outage, remove the plug from
	before the set time has	the outlet, wait ten seconds, then plug it in again. If there was
	elapsed.	a power outage, the time indicator will display: ENJOY YOUR
		COOKING - - - PRESS MY CHOICE FOR PERSONAL OPTIONS.
		• Reset the clock and any cooking instructions.
		• Reset the circuit breaker or replace any blown fuse.

	The food is cooked too	• Make sure the oven is on its own 20 amp circuit line. Operating
	slowly.	another appliance on the same circuit can cause a voltage
		drop. If necessary, move the oven to its own circuit.

	You see sparks or	• Remove any metallic utensils, cookware, or metal ties. If using
	arcing.	foil, use only narrow strips and allow at least one inch between
		the foil and interior oven walls.

	The turntable makes	• Clean the turntable, roller ring and oven floor.
	noises or sticks.	• Make sure the turntable and roller ring are positioned correctly.


	Using your microwave	• This is similar to the interference caused by other small
	causes tv or radio	appliances, such as hair dryers. Move your microwave further
	interference.	away from other appliances, like your TV or radio.

If the oven is set to cook for more than 25 minutes, it will automatically adjust itself to 70 percent power after 25 minutes to avoid overcooking.

36_ Maintenance

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Contents Microwave Oven Features Safety infomation What the icons and signs in this manual mEAnImportant Safety Instructions Safety information Important Safety Instructions Important grounding instructions Contents Maintenance Your new microwave oven Checking partsWarranty and service information Setting up your microwave ovenModel Number Serial Number Date Purchased Purchased from Control panel feAtureS Oven Mircowave NEW Your Turning on the power Using the my choice featureSelecting the display weight BeginningSetting the clock Setting the child protection lockSetting the remind end signal Setting the daylight saving time adjustmentUsing the your new microwave oven Quick guideOperating the oven Using the sensor cook buttons Using the sensor reheat buttonUsing the power/auto defrosting Using the handy helper button Handy helper chartAmount Remarks Using the kids meals button Kids meals chartUsing the snack bar button Snack bar chartContents Setting cooking times & power levels Power LevelOne-stage cooking Multi-stage cookingSetting and using the custom cook button Turning the Turntable On/OffTurning the Light On/Night/Off Turning the Vent Fan Turbo/Hi/Low/OffUsing the metal shelf How to use the metal shelf when microwavingShelf and reheating Cooking instructions Cooking utensilsRecommended use Limited useTesting utensils General microwave tipsCooking techniques Auto sensor cook Utensils & cover for sensor cookingFood Amount Procedure Sensor Cooking GuidePower/Auto Defrosting Guide Sensor Reheat GuideFood Cook TIME/POWER Level Directions Cooking GuideGuide for cooking meat in your microwave Food Remove from Oven After Standing 10 MINGuide for cooking poultry in your microwave Guide for cooking seafood in your microwaveGuide for cooking eggs in your microwave Guide for cooking vegetables in your microwaveRecipes Beef and barley stewBroccoli and cheese casserole Makes 6 servingsWarm potato salad Black bean soupMakes about 2 quarts Maintenance TroubleshootingProblem Solutions Care and Cleaning How to clean the outsideLight bulb replacement Cooktop lightOven light Vent fan Grease filtersCharcoal filter cannot be cleaned. It must be replaced Charcoal filterSpecifications Model NumberSMH8187BG / SHM8187WG Model Number SMH8187STGWarranty Page Questions or COMMENTS?