Extron electronic DP DA2 manual Extron Warranty

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Extron Warranty

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America,

 

and Central America:

Japan:

Extron Electronics

Extron Electronics, Japan

1230 South Lewis Street

Kyodo Building, 16 Ichibancho

Anaheim, CA 92805

Chiyoda-ku, Tokyo 102-0082

U.S.A.

Japan

Europe and Africa:

China:

Extron Europe

Extron China

Hanzeboulevard 10

686 Ronghua Road

3825 PH Amersfoort

Songjiang District

The Netherlands

Shanghai 201611

 

China

Asia:

Middle East:

Extron Electronics Asia, Pte Ltd.

Extron Middle East

135 Joo Seng Road, #04-01

Dubai Airport Free Zone

PM Industrial Bldg.

F12, PO Box 293666

Singapore 368363

United Arab Emirates, Dubai

Singapore

 

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Applications Engineer to receive an RA (Return Authorization) number. This will begin the repair process.

USA:

714.491.1500 or 800.633.9876

Europe:

31.33.453.4040

Asia:

65.6383.4400

Japan:

81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron Headquarters

 

Extron Europe

Extron Asia

Extron Japan

Extron China

Extron Middle East

Extron Korea

Extron India

+1.800.633.9876 (Inside USA/Canada Only)

+800.3987.6673

+800.7339.8766

+81.3.3511.7655

+4000.398766

+971.4.299.1800

+82.2.3444.1571

1800.3070.3777

Extron USA - West

Extron USA - East

(Inside Europe Only)

(Inside Asia Only)

+81.3.3511.7656 FAX

Inside China Only

+971.4.299.1880 FAX

+82.2.3444.1575 FAX

Inside India Only

+1.714.491.1500

+1.919.850.1000

+31.33.453.4040

+65.6383.4400

 

+86.21.3760.1568

 

 

+91.80.3055.3777

+1.714.491.1517 FAX

+1.919.850.1001 FAX

+31.33.453.4050 FAX

+65.6383.4664 FAX

 

+86.21.3760.1566 FAX

 

 

+91.80.3055.3737 FAX

 

 

 

 

 

 

 

 

 

© 2013 Extron Electronics All rights reserved. www.extron.com

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Contents DisplayPort DP DA2User Guide Distribution AmplifierInstructions de sécurité Français Safety InstructionsSafety Instructions English Sicherheitsanweisungen DeutschCopyright Specifications AvailabilityFCC Class A Notice TrademarksSoftware Commands Conventions Used in this GuideNotifications Contents Safety InstructionsDP DA2 Contents About the DP DA2 DP DA2 FeaturesIntroduction About the DP DA2 DP DA2 FeaturesApplication Diagram TouchLinkTCP/IP Panel Features Rear PanelFront Panel Rear Panel Features Power SupplyDisplay Port Connectors FunctionEDID Store push button and LED Dual Mode DisplayPortEDID Minder Recording EDIDDIP switches SummaryHost PC Pin RS-232ControlMute Control DP DA2 PinConfig USB Port Front Panel FeaturesPower LED Connecting to the USB PortFigure 7. Installing the Software Automatically DP DA2 Panel FeaturesSignal and HDCP LEDs Signal LEDsHDCP LEDs Setup Introduction to SIS Symbols Used in this Guide SIS CommandsIntroduction to SIS •Error MessagesSymbols Used in this Guide Error MessagesTable 1. ASCII to HEX Conversion Table Command and Response Table for SIS Commands Downloading and Installing Firmware Loader Downloading and Installing Firmware LoaderUpdating Firmware Downloading DP DA2 FirmwareDownloading DP DA2 Firmware Figure 9. Firmware Link on the Download TabLoading the Firmware to the DP DA2 Figure 10. Opening Firmware LoaderDP DA2 Updating Firmware DP DA2 Updating Firmware Resetting Firmware to the Factory Default Version DP DA2 Updating FirmwareOptional Parts Reference InformationIncluded Parts DP DA2 Setup GuideMounting Desktop PlacementRack Mounting Procedure Rack MountingExtron Warranty