Henny Penny SCR-6/8 technical manual Error Code Cause Correction

SCR-6/8

1-3. TROUBLESHOOTING (Continued)

Problem

Cause

Correction

Product not done	• Low or improper voltage	•	Use a meter and check the
	• Weak or burnt out elements	•	receptacle against data plate
			Check heating element(s) per
	• Points in contactor bad	•	Radiant Heaters Section
			Check contactor per Contactor
	• Bad relay	•	Section
			Replace relay per Relays Section
	• Wire(s) loose	•	Tighten
	• Burnt or charred connector	•	Replace wire and clean connectors
Unit overheating	• Probe not properly in position	• Check probe position; see Thermal
(product too dark)			Sensor Replacement Section
	• Check probe calibration	•	If probe is more than 10oF out of
	• Faulty control board	•	calibration, replace probe
			Replace control board per Control
	• Check contactor for not	•	Board Replacement Section
			Check for faulty contactor per
	opening		Contactor Section
Timers fail to run, or	• Low voltage	•	Check voltage at receptacle to
won’t turn off			match unit voltage
		• Check voltage at transformer
	• Faulty display board	•	Replace display board
	• Indented or torn decal	•	Replace control decal
Timer will not beep	• Faulty speaker	•	Replace speaker per Speaker
			Replacement Section

1-4. ERROR CODES - The control has built-in self-diagnostic error codes that will show on the display.

Error Code		Cause		Correction
“E-6” Prob Err	•	Temperature probe failure	• Reconnect probe to board, or
				replace probe
“E-4” ctrl hot	•	Control board temperature too hot	• Replace or clean blower
“E-50” CPU Chip	•	CPU RAM error	•	“E-50”, “E-51”, “E-53”, & “E-41”
“E-51” rA-CHIP	•	External RAM error	•	are software errors
“E-53” ro-CHIP	•	External ROM error		Reinitialize the board, and if error
data Err	•	Scrambled memory		persists, replace “E-41” board
“E-5” too hot	•	Software high limit (air temperature	•	Change control board or contactor
		too hot)	•	Replace blower

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