Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Problem |
| Possible Causes | What To Do | |
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Clock and timer do |
| Plug on range is not completely | • Make sure electrical plug is plugged into a live, properly | |
not work |
| inserted in the electrical outlet. | grounded outlet. | |
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| A fuse in your home | • Replace the fuse or reset the circuit breaker. | |
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| may be blown or the |
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| circuit breaker tripped. |
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| Oven controls improperly set. | • See the Using the clock and timer section. | |
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Oven will not |
| The oven temperature is | • Allow the range to cool and reset the controls. | |
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| too high to set a |
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| operation. |
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| Oven controls improperly set. | • See the Using the | |
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| The probe is plugged into | • Remove the probe from the oven. | |
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| the outlet in the oven. |
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“Crackling” or |
| This is the sound of the | • This is normal. | |
“popping” sound |
| metal heating and cooling |
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| during both the cooking and |
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| cleaning functions. |
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Excessive smoking |
| Excessive soil. | • Touch the CLEAR/OFF pad. Open the windows to | |
during a clean cycle |
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| rid the room of smoke. Wait until the LOCKED light |
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| goes off. Wipe up the excess soil and reset the clean |
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| cycle. |
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Oven door will not |
| Oven too hot. | • Allow the oven to cool below locking temperature. | |
open after a clean cycle |
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Oven not clean after a |
| Oven controls not properly set. | • See the Using the | |
clean cycle |
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| Oven was heavily soiled. | • Clean up heavy spillovers before starting the clean | ||
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| cycle. Heavily soiled ovens may need to |
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| again or for a longer period of time. |
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“LOCKED” flashes |
| The | • Close the oven door. | |
in the display |
| selected but the door is not |
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| closed. |
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“LOCKED” light is |
| The oven door is locked | • Touch the CLEAR/OFF pad. Allow the oven to cool. | |
on when you want |
| because the temperature |
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to cook |
| inside the oven has not |
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| dropped below the |
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| locking temperature. |
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| You have a function error code. • Touch the CLEAR/OFF (oven) or ON/OFF (surface units) | ||
or letter” flash |
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| pad. Try reactivating the controls. |
in the display |
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| If the function code repeats. | • Disconnect all power to the range for at least 30 | ||
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seconds and then reconnect power. If the function error code repeats, call for service.
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