GE JTP17, JKP15, JRP15 owner manual Before You Call For Service…, Problem Possible Causes What To Do

Page 22

Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Control signals after

 

You forgot to enter a

• Press the BAKE pad and desired temperature or the

entering cooking time

 

bake temperature or

SELF CLEAN pad and desired clean time.

or delay start

 

cleaning time.

 

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

• See the Using the oven section.

or roast properly

 

 

 

 

 

Shelf position is incorrect

• See the Using the oven section.

 

 

 

 

or the shelf is not level.

 

 

 

 

 

 

 

Incorrect cookware or

• See the Using the oven section.

 

 

cookware of improper

 

 

 

size being used.

 

 

 

 

 

 

 

Oven thermostat

• See the Adjust the oven thermostat—Do it yourself!

 

 

needs adjustment.

section.

 

 

 

 

Food does not

 

Door not open to the

• See the Using the oven section.

broil properly

 

broil stop position as

 

 

 

recommended.

 

 

 

 

 

 

 

Oven controls improperly set.

• Make sure you press the BROIL HI/LO pad.

 

 

 

 

 

 

Improper shelf

• See the Broiling Guide.

 

 

position being used.

 

 

 

 

 

 

 

Food being cooked

• Use the broiling pan and grid that came with your oven.

 

 

in a hot pan.

Make sure it is cool.

 

 

 

 

 

 

Cookware not suited

• Use the broiling pan and grid that came with your oven.

 

 

for broiling.

 

 

 

 

 

 

 

Aluminum foil used on the

• See the Using the oven section.

 

 

the broiling pan and grid has

 

 

 

not been fitted properly and

 

 

 

slit as recommended.

 

 

 

 

 

 

 

In some areas the power

• Preheat the broil element for 10 minutes.

 

 

(voltage) may be low.

• Broil for the longest period of time recommended in

 

 

 

 

 

 

 

 

the Broiling Guide.

 

 

 

 

Clock and timer

 

A fuse in your home

• Replace the fuse or reset the circuit breaker.

do not work

 

may be blown or the

 

 

 

circuit breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

• See the Using the clock and timer section.

 

 

 

 

Oven light does

 

Light bulb is loose or defective.

• Tighten or replace the bulb.

not work

 

 

 

 

 

Pad operating light is broken.

• Call for service.

 

 

 

 

 

 

 

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Contents Wall OvenBuilt-In Electric Write the model and serial numbers here GE & You, a Service PartnershipStaple sales slip or cancelled check here Two easy ways to register your applianceImportant Safety Notice Instructions Customer Service Care and CleaningUsing the oven controls Oven Control, Clock and Timer Features and SettingsFahrenheit or Celsius Temperature Selection Special features of your oven controlCare and Cleaning Hour Shut-OffHour, 24 Hour or Clock Black-Out InstructionsTones at the End of a Timed Cycle Your control is set to use a 12 hour clockCook and Hold Safety Instructions OperatingChanging the Speed of the + or Pads Customer Service Troubleshooting Tips Safety InstructionsHow to Set for Regular Baking/Roasting How to Exit the Sabbath Feature Safety Using the ovenTips Broiling Guide How to Set the Oven for BroilingHI Broil To Reset the Timer Using the clock and timerTo Set the Timer To Cancel the TimerHow to Set a Delayed Start and Automatic Stop Using the timed baking and roasting featuresHow to Set an Immediate Start and Automatic Stop Safety InstructionsTo Adjust the Thermostat Adjust the oven thermostat-Do it yourselfType of margarine will affect baking performance How to Set the Oven for Cleaning Using the self-cleaning ovenBefore a Clean Cycle Oven must be cool in order to set the self- clean cycleAfter a Clean Cycle Customer Service Troubleshooting Tips CareHow to Delay the Start of Cleaning Lift-Off Oven Door Care and cleaning of the ovenHow to Remove Packaging Tape Oven Heating ElementsInstructions Safety Stainless Steel Surfaces on some models Oven Light Bulb on some modelsBefore You Call For Service… Problem Possible Causes What To DoIs on when you want During clean cycleOpen after a Clean cycle Hot or too coldOr letter flash Power outageA number Display goes blankWe’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration What GE Will Not Cover GE Built-In Electric Oven WarrantyGE Will Replace Warrantor General Electric Company. Louisville, KYService Telephone Numbers GE Answer Center

JRP15, JTP17, JKP15 specifications

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