GE RB787 warranty Problem Solver, Not Work

	THE PROBLEM SOLVER
		(continued)
PROBLEM		POSSIBLE CAUSE
OVEN WILL		• Plug on range is not completely inserted in the electrical outlet.
NOT WORK		• The circuit breaker in your house has been tripped, or a fuse has been blown.
		• Oven controls not properly set.
		• Door left in locked position after cleaning.
FOOD DOES NOT		• The Oven Temperature knob not set at BROIL.
BROIL PROPERLY		• Door not left open to the broil stop position as recommended.
		• Improper shelf position being used. See the Broiling Guide.
		• Food is being cooked on hot pan.
		• Cookware is not suited for broiling.
		• Low voltage. See the Broiling section.
		• Aluminum foil used on the broil pan grid has not been fitted properly
		and slit as recommended.
FOOD DOES NOT		• The Oven Temperature knob not set correctly.
ROAST OR BAKE		• Shelf position is incorrect. See the Roasting or Baking sections.
PROPERLY
		• Oven shelf not level.
		• Incorrect cookware or cookware of improper size is being used.
		• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
		Do It Yourself section.
CLOCK AND TIMER		• Make sure the electrical plug is plugged into a live, properly grounded
DO NOT WORK		power outlet.
		• Check for power outage.
		• Review the Oven Control, Clock and Timer section of this guide.
OVEN WILL NOT		• Oven temperature is too high to set self-clean operation. Allow the range to cool
SELF-CLEAN		to room temperature and reset the controls.
		• Oven Temperature knob not set to AUTO SELF CLEAN.
		• Door latch handle not moved all the way to the right.
OVEN DOOR		• Turn the Oven Temperature knob to OFF. Allow the oven to cool.
ACCIDENTALLY LOCKED		Never force the door latch handle.
DURING COOKING
OVEN DOOR WILL		• Oven must cool below locking temperature.
NOT UNLOCK
OVEN NOT CLEAN		• Oven controls not set properly.
AFTER CLEAN CYCLE		• Heavily soiled ovens may need to self-clean again or for a longer period.
		• Heavy spillovers should be cleaned before starting clean cycle.
AUTO SELF CLEAN		• The Oven Temperature knob is set at AUTO SELF CLEAN before the
LIGHT FLASHES		door latch handle is moved to the right.
OVEN TEMPERATURE		• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
TOO HOT OR TOO COLD		Do It Yourself section.
“BURNING” OR “OILY”		• This is normal in a new oven and will disappear in time. To speed the process,
ODOR EMITTING FROM		set a self-clean cycle for a minimum of 3 hours. See the Operating the
OVEN WHEN TURNED ON		Self-Cleaning Oven section.
STRONG ODOR		• An odor from the insulation around the inside of the oven is normal for the
		first few times the oven is used. This is temporary.

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800.626.2000

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