GE WB48X10056, WB48X10057 warranty Before you call for service…, Problem Possible Causes What To Do

Problem

Possible Causes

What To Do

Surface units do not

The surface units are

• With the controls off, check to make sure the surface

work properly

not plugged in solidly.

unit is plugged completely into the receptacle.

The surface unit controls

• Check to see the correct control is set for the surface

improperly set.

unit you are using.

The drip pans are not set

• With the controls off, check to make sure the drip

securely in the cooktop.

pan is in the recess in the cooktop and that the

opening in the pan lines up with the receptacle.

Control signals after

You forgot to enter a

• Touch the BAKE pad and desired temperature or the

entering cooking time

bake temperature or

SELF CLEAN pad and desired clean time.

or delay start

cleaning time.

Food does not bake

Oven controls improperly set.

• See the Using the oven section.

or roast properly

Shelf position is incorrect

• See the Using the oven section.

or the shelf is not level.

Incorrect cookware or

• See the Using the oven section.

cookware of improper

size being used.

Oven thermostat needs

• See the Adjust the oven thermostat—Do it yourself!

adjustment.

section.

Clock and timer do

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

not work

inserted in the electrical outlet.

grounded outlet.

A fuse in your home may

• Replace the fuse or reset the circuit breaker.

be blown or the circuit

breaker tripped.

Oven controls improperly set.

• See the Using the clock and timer section.

Oven light does

Light bulb is loose or defective. • Tighten or replace the bulb.

not work

Switch operating light

• Call for service.

is broken.

Food does not

Door not open to the broil stop

• See the Using the oven section.

broil properly

position as recommended.

Oven controls improperly set.

• Make sure you touch the BROIL HI/LO pad.

Improper shelf position

• See the Broiling Guide.

being used.

Cookware not suited

• Use the broiling pan and grid that came with your range.

for broiling.

Aluminum foil used on the

• See the Using the oven section.

the broiling pan and grid has

not been fitted properly and

slit as recommended.

In some areas the power

• Preheat the broil element for 10 minutes.

(voltage) may be low.

• Broil for the longest period of time recommended in

the Broiling Guide.