Troubleshooting
37
US CA
If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Appliances Authorized Service Center Dealer or Customer Care Center.
Problem | Possible causes | What to do | ||
Appliance does | No electricity at power outlet. | Check that the plug is correctly | ||
not operate. |
| connected and power switched on. | ||
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| Check another appliance at the | ||
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| same outlet. | ||
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| Check house fuse. | ||
Light not working. | Light not functioning. | The light cannot be serviced by the user. | ||
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| Contact your Fisher & Paykel Dealer or | ||
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| Authorized Service Agent. | ||
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| Refrigerator not working. | Check refrigerator is turned on at wall. | ||
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| If problem continues refer to page 42. | ||
Light and display | Product in Sabbath Mode. | Hold down menu button |
| , left arrow |
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not working. |
| and lock button for 4 seconds. | ||
Motor operates | Hot weather. | Minimize door openings to allow | ||
for long periods. | Frequent door openings. | temperature to stabilise. | ||
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| Large amount of food |
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| recently added. |
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| Temperature control set too low. | See Temperature control section (page 19). | ||
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| Doors not sealing properly. | Check that cabinet is level and gasket | ||
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| seals are clean. | ||
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Storage compartments too warm.
Temperature setting not correct. | See Temperature control section (page 19). |
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Frequent door openings. | Minimize door openings to allow |
Large amount of food | temperature to stabilize. |
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recently added. |
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Food freezing in | Temperature setting not correct. | See Temperature control section (page 19). | |
the refrigerator. |
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Food placed directly in front of | Move chill sensitive foods away from the | ||
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| air outlets. | center back of the shelves. | |
Unfamiliar noises. | Cabinet not stable or level. | See Installation section (pages 12 – 13) or | |
| Freezer is defrosting. | refer to Sounds (page 32). | |
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Water in the | Condensation is formed by the | A small amount of condensation is | |
vegetable bins. | water produced by fruit and | beneficial for fruit and vegetable storage. | |
| vegetables. | If there is too much water, store fruit and | |
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| vegetables loosely in plastic bags. | |
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| Wipe out water with a cloth. | |
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| Set humidity slide to | |
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| low humidity setting. | |
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