MODELS WITH CERAMICFOURFUNCTIONGLASS COOKTOPMODELS
68Cooktop troubleshooting
Problem | Possible solutions |
There is a metal sheen on the glass. | This could be caused by copper or aluminium- |
| bottomed pots. Ceramic glass cleaner should remove |
| this. If the cooktop is not cleaned regularly and the |
| stains are allowed to burn onto the surface, they may |
| react with the glass and no longer be removable. |
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The glass is being scratched. | The ceramic glass is very tough and does not scratch |
| easily. The most common cause of scratching is rough- |
| edged cookware. Check that your pots/pans have flat, |
| smooth bases. Do not use a |
| clean the cooktop. |
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The element keeps turning itself on | This is normal and is caused by : |
and off. | 1. The element cycling to prevent the glass from |
| overheating. |
| 2. The controller sometimes cycling to maintain your |
| selected heat setting. |
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The element keeps turning itself on and | This is caused by pots/pans that have uneven bases |
off and the cookware isn’t heating. | and therefore do not make good contact |
| with the glass. Cookware like this will not heat up |
| properly. Use cookware with smooth bases |
| that sit flat against the glass. |
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The element status indicator lights | Call your Service Centre. See your Warranty and |
(ON, HOT SURFACE) are no longer | service book for contact details. |
working. |
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