Beverage-Air 3311 manual General Troubleshooting, Problem Probable Cause Remedy

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GENERAL TROUBLESHOOTING

Freezer problems originate from three sources - improper operation, mix problems or mechanical malfunction. Always check for improper operation and mix problems first, as they are the most common cause of most equipment problems.

!CAUTION: Always disconnect power before attempting any maintenance procedures.

Only a qualified service technician should perform electrical and mechanical adjustments or repairs.

PROBLEM

PROBABLE CAUSE

REMEDY

Machine will not run or freeze down

• Machine not plugged in

• Plug machine in

 

• Circuit breaker tripped or fuse blown

• Reset breaker or replace fuse

 

• Machine in CLEAN or OFF position

• Switch to ON position

 

• Obstructed condenser air flow

• Clean condenser. Allow 6” (15 cm)

 

(Air-cooled units)

on both sides

 

• Compressor not operating

• Check for cause and correct

 

• Dasher not installed

• Install dasher (auger)

 

• Low refrigerant charge

• Check for leaks, repair and recharge

 

 

 

Product too soft

• Consistency setting too loose

• Readjust consistency control

 

• Consistency setting at maximum

• Change to yellow consistency spring

 

(red spring)

 

 

• Product BRIX level too high

• Lower liquid product BRIX level

 

• Too much alcohol in mix

• Lower alcohol content

 

 

 

Product too stiff

• Consistency adjuster set too firm

• Readjust consistency setting or change

 

 

to red spring

 

• Product BRIX level too low

• Increase product BRIX level

 

 

 

Product will not dispense

• Power switch OFF

• Turn power switch ON

 

• Inadequate mix in hopper. Red MIX

• Refill hopper

 

LOW light on

 

 

• Consistency adjuster set too firm

• Readjust consistency setting

 

• Carburetor inlet hole clogged

• Unclog carburetor inlet hole

 

• Drive belt broken or off pulley

• Repair or replace

 

• Drive shaft worn

• Inspect square drive shaft pocket for

 

 

excessive wear, replace

 

• Drive motor failure

• Replace motor

 

 

 

Leakage from drain tube, front of freezer

• Worn or defective shaft seal

• Replace seal and then lubricate at

above drip tray

 

each cleaning

 

• Seal installed incorrectly

• Remove and install seal

 

 

 

Excessive Dispensing Valve Leaks

• Worn or defective o-ring(s)

• Replace and lubricate

 

 

 

Clicking sound from inside machine

• Low voltage

• Use dedicated circuit with proper

 

 

rating

 

• Extension cord is used

• Connect directly to power source or

 

 

use power cord of proper size

 

 

 

Thumping sound from inside machine

• Worn belt

• Replace belt

 

 

 

Scraping sound during freeze down

• Frozen product scraping off of

• Sound should go away when product

 

cylinder walls

is frozen to proper consistency

 

• No product in machine

• Fill with product

 

 

 

Premature seal wear

• Incorrect installation of dasher

• Advise careful installation

 

• Improper drive shaft clearance

• Adjust to proper

 

• Incorrect shaft alignment

• Align shaft

 

 

 

Merchandiser light flickers when freezer

• Low voltage

• Connect freezer to dedicated circuit

cycles

 

with proper rating

 

 

 

If you still need help, call our Service Department at (800) 695-4500 (Monday through Friday 8am - 6pm EST) or an authorized service center in your area. Please have the model and serial number ready so that accurate information may be given. Prior authorization must be obtained from Grindmaster’s Technical Services Department for all warranty claims.

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Model 3311

 

 

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Contents Model 3311 Beverage Freezer Manual Page Table of Contents OPERATOR’S Safety Precautions Freezer Application and SpecificationsModel Product TipsFreezer Specifications Carburetor AssemblyMix Considerations General Installation Shipment TransitReview hopper contents to make sure all parts are available Operation and Adjustments Accessory InstallationHow to Operate Mix Low FunctionConsistency Adjustment Figure JDisassembly and Cleaning Care and CleaningDrain and Rinse Tight. Do not use tools to tighten knobs Sanitizing and Refilling Figure CC Insert Retaining PinMaintenance Clean-In-Place Procedure Daily CleaningSuggested Daily Maintenance Parts Replacement SchedulePreventative Maintenance Procedure Every 6 to 12 Months How to Clean Exposed Filter Air-Cooled Unit Only How to Clean Concealed Filter Air-Cooled Unit OnlyHow to Adjust Belt How to Change Back Lit Sign Merchandiser BulbGeneral Troubleshooting Problem Probable Cause RemedyCheck List Exploded View Model 115V Air-Cooled Model Item no DescriptionExploded View Model 220V Air-Cooled Model Part Number DescriptionExploded View Model 115V Water-Cooled Model Model Base Assembly 115V Air-Cooled Model Part Description NumberModel Base Assembly 220V Air-Cooled Model Part Number DescriptionModel Base Assembly 115V Water-Cooled Model Model Electrical Box Assembly 115V Model AC/WC Units Model Electrical Box Assembly 220V Air-Cooled Model Model Wiring Diagram 115V Air-Cooled Model Model Wiring Diagram 220V Air-Cooled Model Model Wiring Diagram Water-Cooled Model Model 3311 Compressor Wiring Model Ladder Diagram 115V Air-Cooled Model Model Ladder Diagram 220V Air-Cooled Model Model Ladder Diagram 115V Water-Cooled Model Model 3311 AC/WC Units Spinner Hook-Up 115V Model 220V Model Model Refrigeration 115V Air-Cooled Model Model Refrigeration 220V Air-Cooled Model Model Refrigeration 115V Water-Cooled Model Model Refrigeration Schematic AC Units 115V & 220V Models Model Refrigeration Schematic Water-Cooled Model Model Grindmaster Corporation Form # WH-312-02 W0600110

3311 specifications

The Beverage-Air 3311 is a top-tier commercial refrigerator meticulously designed to meet the demanding needs of foodservice establishments. Known for its reliability and efficiency, this model is a favorite among restaurant owners, bars, and cafés. The primary focus of the Beverage-Air 3311 is to provide optimal storage conditions for beverages, including soft drinks, juice, and bottled water, ensuring they are kept at ideal temperatures for maximum freshness.

One of the standout features of the Beverage-Air 3311 is its spacious interior, which provides ample storage for a variety of beverages. Measuring 33 inches wide, this unit can accommodate multiple shelves, each adjustable to suit the specific height requirements of various bottles and containers. The unit typically comes with sturdy, epoxy-coated wire shelves that not only ensure uniform cooling but also provide resistance against spills and easy cleaning.

Equipped with a powerful refrigeration system, the Beverage-Air 3311 utilizes environmentally friendly refrigerants, aligning with modern standards for sustainability. The compressor is designed for efficiency, providing rapid cooling and maintaining consistent temperatures across the unit while minimizing energy consumption. This feature is particularly valuable for businesses aiming to reduce operating costs while maintaining high product quality.

The Beverage-Air 3311 also includes a self-closing door with magnetic gaskets, which helps maintain the internal temperature and prevents cold air loss, thereby enhancing energy efficiency. Additionally, the doors are equipped with locks to ensure the security of valuable beverages during off-hours.

For enhanced visibility, the Beverage-Air 3311 can feature a glass door option, allowing customers and staff to easily view the stored products without opening the door. This feature not only improves accessibility but also adds an aesthetic appeal to the display.

In terms of durability, the exterior of the Beverage-Air 3311 is crafted from high-quality stainless steel, providing resistance against rust and corrosion while ensuring an easy-to-clean surface. The interior is designed with seamless construction, which further reduces the chances of bacteria buildup and makes maintenance straightforward.

Overall, the Beverage-Air 3311 combines advanced technology with thoughtful design features, making it an ideal choice for those looking to enhance their beverage service. With its capacity, efficiency, and durability, this commercial refrigerator stands out as a reliable partner in the fast-paced environment of food and beverage service.
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