Troubleshooting

Grill Ignition faulty

Is the power on? Is the clock illuminated? If not there maybe something wrong with the power supply. See ‘power supply’ section further on.

Grill not cooking properly

Are you using the pan and trivet supplied with the cooker? Is the pan being used on the runners, not the floor of the compartment? Is the grill tray pushed fully back to stop?

Hotplate ignition or hotplate burners faulty

Is the power on? Is the clock illuminated? If not there maybe something wrong with the power supply.

See ‘power supply’ section further on.

Are the sparker (ignition electrode) or burner slots blocked by debris? Is the burner trim correctly located?

Are the burner caps correctly located? See the section entitled ‘Cleaning’

Hotplate burners will not light

If only one or all the hotplate burners will not light, make sure that the parts have been replaced correctly after wiping or removing for cleaning.

Check that there is not a problem with your gas supply. You can do this by making sure that other gas appliances you may have are working.

Do the burners spark when you push the button? If not check the power is on - is the clock illuminated?

The Main oven light is not working

The bulb has probably blown. You can buy a replacement bulb (which is not covered under the guarantee) from a good electrical shop. Ask for an Edison screw fitting 15w 240v lamp, FOR OVENS. It must be a special bulb, heat resistant to 300 °C. See the HELP leaflet for spares by mail order.

There is a glass cover over the bulb which has to be removed before you can replace the bulb.

Turn off the power supply.

Unscrew the bulb cover by turning anticlockwise and unscrew the bulb. Screw in the new bulb and refit the bulb cover.

Power supply. You think there may be a problem with it

First check the socket by trying out another piece of electrical equipment in it. If that works, replace the fuse in the cooker plug. Use a 13 amp fuse.

Power failure

In the event of a failure in the electrical supply the grill and hotplate may be lit using a match. The ovens however cannot be used either manually or automatically until power is restored.

Oven ignition faulty (Main gas oven)

Is the power on? Is the clock running? - if not there may be something wrong with the power supply.

See the section on ‘Checking the power supply’.

Check that the electrode and burner slots are not blocked by debris. Has the Timer been set to auto by mistake, or after power cut?

Has the Timer been set correctly but oven tap not left OFF by mistake?