Installation Troubleshooting, BI-2115 Specific

Installation Troubleshooting

Q: Problem

Water is leaking under the unit.

A: Solution

A water leak under the unit is most likely caused by a bad connection in the water supply line. Make sure the water line’s brass fitting is screwed tight to its valve and threaded correctly. Make sure that plumbers tape was NOT used; if it was remove all traces before reinstalling.

BI-2115 Specific

Q: Problem

The door remains open unless it is pushed closed.

A: Solution

The hinges should be self-closing when the door is open approximately 8". If this is not the case, make sure the closers are clean, greased and installed correctly. Also, re-check leveling from front to back of the unit and readjust if necessary. Make sure that pivot plate is installed correctly.

Q: Problem

The custom overlay door was designed to align with the rest of the cabinet doors, but the unit has crept forward.

A: Solution

Make sure that the electrical cord and water supply line are not obstructing the installation.

Level & Install Unit