•Pour a solution of 64 ounces of cold water and 4 ounces of clear vinegar to the max fill level. DO NOT use the steam element cover,lid, bowls or juice collector during this process.
•Heat uncovered.
•Insert the plug into outlet and set the timer to 20 minutes.
•Do not allow the vinegar solution to overflow.
•When the timer rings after 20 minutes, unplug the unit, allow to cool, pour vinegar solution out and use clean cold water several times to rinse and clean the surface of the heating element.
•Dry thoroughly.
•Do not use abrasive cleaners.
•Do not use any other mineral
TROUBLESHOOTING
The Multi Tier Food & Whole Grain Steamer will not operate.
•Has a household fuse blown,or has a circuit breaker tripped?
•Is the power supply cord properly seated in the unit and the outlet?
•Has the cord been damaged in some way? If so,DO NOT USE THE FOOD STEAMER. Contact Customer Service for replacement information.
•Has the
The Steamer will not heat properly.
•Are the bowls securely positioned in the base? If not, turn off the unit, allow the unit to cool and reposition the bowls into the unit base.
•Has the Steamer been overloaded? Attempting to steam large quantities or large pieces of food may result in undercooked food.
There is excessive moisture in the Steamer.
•Is there anything blocking the vents on the lid?
The lid will not seat properly.
•Is there food blocking the ability of the lid to seal?
Steaming results are not what I expected.
•Is the correct time setting in use?
•Note: individual preferences vary,you may need to experiment with steaming times to achieve your desired results.
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