Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Cooktop cooking results not what expected

■Is the power supply cord unplugged? Plug into a properly grounded 3 prong outlet.

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Surface burners will not operate

■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.

■Is the control knob set correctly? Push in knob before turning to a setting.

■Are the burner ports clogged?

On sealed burner models, see “Sealed Surface Burners” section.

Surface burner flames are uneven, yellow and/or noisy

■Are the burner ports clogged?

On sealed burner models, see “Sealed Surface Burners” section.

■On models with caps, are the burner caps positioned properly?

See “Sealed Surface Burners” section.

■Is propane gas being used?

The appliance may have been converted improperly. Contact a trained repair specialist.

Surface burner makes popping noises

■Is the burner wet? Let it dry.

Burner sparks but does not light

■Is there continuous sparking, but the burner does not light?

Discontinue use of the surface burner and contact a service technician.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the appliance level?

Level the appliance. See the Installation Instructions.

Oven will not operate

■Is this the first time the oven has been used?

Turn any one of the surface burner knobs on to release air from the gas lines.

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■On some models, is the Control Lock set? See “Control Lock” section.

Oven burner flames are yellow or noisy

■Is propane gas being used?

The appliance may have been converted improperly. Contact a trained repair specialist.

Cooling fan runs during baking, broiling or cleaning

■It is normal for the fan to automatically run while the oven is in use to cool the electronic control.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section.

Display shows messages

■Is the display showing “PF,” “PF id=27” or “PF id=30”? There has been a power failure. Clear the display. See “Display” section. On some models, reset the clock if needed. See “Clock” section.

■Is the display showing a letter followed by a number? Clear the display. See “Display” section. If it reappears, call for service. See “Assistance or Service” section.