Before You Call for Service
Problem Solution Guide
NOTE: See Common Problems When Using the Bake Mode on page 12 for problems with cooking food.
Problem | May Be Caused By | What to Do |
|
|
|
Nothing works. | Oven not connected to electrical | Have a licensed electrician connect the oven to |
| power. | a properly wired electrical connection. |
|
|
|
| Power to oven is off. | Turn on power at the circuit breaker or fuse |
|
| box. Check for a tripped breaker or blown |
|
| fuse. |
| Control panel locked. | Press CANCEL · SECURE key for 4 seconds to |
|
| reactivate the control panel. |
| Power outage. | Contact the power company. |
|
|
|
Oven will not heat. | Oven setting not correct. | Press CANCEL · SECURE, then follow the |
|
| instructions in Operating the Oven section. |
| Oven set for delay timed cooking. | The oven will turn on automatically at the |
|
| preset time. Press CANCEL · SECURE to |
|
| return to normal operation. |
| Attempting to broil with the meat | The broil and convection broil settings will not |
| probe connected. | work when the meat probe is connected. Dis- |
|
| connect the meat probe. |
|
|
|
Foods over or under cook. | Incorrect cooking time or tempera- | Follow the instructions in Operating Your |
| ture. | Oven section. |
|
|
|
Oven shuts off by itself after it | 12 hour timer is on. Unit is set | Turn off the 12 hour timer. See page 11. |
has been on for 12 hours. | to turn off automatically after 12 |
|
| hours of continuous use. |
|
Time on display not correct. | Time of day not set. | Set the time. See page 8. |
| Power failure or power was turned | Reset the time. See page 8. |
| off. |
|
Cannot set clock. | Oven in use. Clock cannot be set | Turn off the oven before setting the clock. |
| while oven is in use. |
|
Time flashes on display. | Power failure or power was turned | Reset the time. See page 8. |
| off. |
|
|
|
|
Oven does not self clean. | Oven door not shut tightly. | Check for obstructions. Shut the door tightly. |
|
|
|
| Oven set for delay timed cleaning. | The oven will start to self clean at the preset |
|
| time. Press CANCEL · SECURE to return to |
|
| normal operation. |
|
|
|
| Oven not set properly. | Follow the instructions in Care and Cleaning |
|
| section. |
| Meat probe connected. | The oven will not start the self clean cycle |
|
| when the meat probe is connected. Disconnect |
|
| and remove the meat probe. |
Oven light(s) will not work | Oven in self clean mode. | The light key does not work when the oven is |
(control panel is lit). |
| in self clean mode. See page 23. |
| Oven in Sabbath mode. | The light key does not work when the oven is |
|
| in Sabbath mode. See page 20. |
| Light bulb(s) burned out. | Replace the light bulb(s). |
|
|
|
Oven light(s) will not turn off. | Light key is set to on. | Press the light key to turn light(s) off. |
|
|
|
|
| Continued... |
28