TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Refrigerator Operation
The refrigerator will not operate
■Power cord unplugged? Plug into a grounded 3 prong outlet.
■Is outlet working? Plug in a lamp to see if the outlet is working.
■Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker.
■Is control on? Make sure the refrigerator control is on. See “Using the Control.”
■New installation? Allow 24 hours following installation for the refrigerator to cool completely.
NOTE: Adjusting the temperature control to coldest setting will not cool the refrigerator more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.
■Pulsating - fans/compressor adjusting to optimize performance.
■Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator.
■Popping - contraction/expansion of inside walls, especially during initial
■Water running/dripping - may be heard when water melts during defrosting and runs into the drain pan.
The door will not close completely
■Door blocked open? Move food packages away from door.
■Bin or shelf in the way? Push bin or shelf back in the correct position.
The door is difficult to open
■Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.
Temperature and Moisture
Temperature is too warm
■New installation? Allow 24 hours following installation for the refrigerator to cool completely.
■Door opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep door fully closed.
■Large load of food added? Allow several hours for refrigerator to return to normal temperature.
■Control set correctly for the surrounding conditions? Adjust the control a setting colder. Check temperature in 24 hours. See “Using the Control.”
There is interior moisture buildup
NOTE: Some moisture
■Humid room? Contributes to moisture
■Door opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep door fully closed.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new Gladiator™ GarageWorks appliance.
To locate factory specified replacement parts in your area, call us or your nearest designated service center.
In the U.S.A.
Call the Gladiator™ GarageWorks Customer eXperience Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of products.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. Gladiator™ GarageWorks designated service technicians are trained to fulfill the product warranty and provide
To locate the Gladiator™ GarageWorks designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Gladiator™ GarageWorks with any questions or concerns at:
Gladiator™ GarageWorks Customer eXperience Center 553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
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