Whirlpool GC1SHAXM manual Problem Possible Cause Test PROCEDURE-ACTION

Page 42

PROBLEM

POSSIBLE CAUSE

TEST PROCEDURE—ACTION

 

 

 

Ice maker not producing

Loose connections.

Verify proper wire connections. Refer to the

any ice.

Ice maker failure.

wiring diagram.

 

IR receiver relay failure.

Refer to the ice maker “Diagnostic & Trouble-

 

IR receiver and emitter optics

shooting” section in In-Door Ice Job Aid

 

#4322658A.

 

failure.

 

Replace the IDI electronic boards.

 

 

 

 

NOTE: In-Door Ice infrared electronic boards

 

 

used in this product are unique to this prod-

 

 

uct. Other IDI boards fit, but will not allow the

 

 

icemaker to function.

 

 

 

Evaporator fan motor

Fan motor stuck.

Verify that motor spins freely.

does not run.

Control board may have initiated

Verify that the control board is not in fan de-

 

fan delay.

lay.

 

Refrigerator or freezer light

Motor rectifies 120 volts AC to DC for operation.

 

switches not closing fan circuit.

Verify both light switches function properly.

 

Loose connection.

Verify proper circuit and wire connections

 

Control board.

back to the control board.

 

 

Replace the control board.

 

 

 

Condenser fan motor

Fan motor stuck.

Verify that motor spins freely.

does not run.

Control board may have initiated

Verify that the control board is not in fan delay.

 

fan delay.

Motor rectifies 120 volts AC to DC for operation.

 

No voltage to fan motor.

Verify proper wire circuit and connections

 

Loose connection.

back to the control board.

 

Control board.

Replace the control board.

 

 

 

Compressor will not run.

Refrigerator turned OFF.

Check the compressor for the following:

 

Control board may have initiated

• Unplug refrigerator or disconnect power.

 

delay.

• Verify that control board is not in compres-

 

Overload or relay failure.

sor start delay mode. (Refer to “Theory of

 

Loose/open electrical connections.

Operation” Section).

 

Compressor is stuck.

• Verify proper wire connections.

 

Control board.

• Voltage to main control board is missing,

 

 

replace the main control board.

 

 

• Verify that overload and relay are good. If

 

 

not, replace.

 

 

• Verify compressor windings are good, (re-

 

 

fer to the Tech Sheet), and that the com-

 

 

pressor is not stuck. Replace compressor,

 

 

if necessary.

 

 

 

6-6

Image 42 Contents
2003 69˝ High Model GC1SHAXMForward Goals and ObjectivesTable of Contents Component Testing Refrigerator Safety GeneralModel & Serial Number Designations Model NumberSerial Number Model & Serial Number Label Tech Sheet Locations Page Installation Information Cutout DimensionsBefore YOU Begin Door RemovalTools Required Handle Removal OptionalDoor Closing and Alignment Door and Hinge Replacement Door Closing and Alignment Door ClosingDoor Closing and Alignment Cold Water Supply Connecting to RefrigeratorWater Hookup Reverse Osmosis Water SupplyTheory of Operation OverviewUser Interface Page Electronic Control Board ThermistorsDefrost Operation Electronic Control FAN Operation and DelayDefault Operation If Thermistors Fail User InterfaceIN-DOOR ICE Page Component Access Component LocationsRemoving a Refrigerator or Freezer Light Bulb To remove the freezer light bulbTo remove the refrigerator light bulb Removing the Defrost Bimetal Removing the Refrigerator Thermistor Housing Removing the Water & ICE Dispenser Board Interface On the nextInterface Board Screws Removing the Evaporator Tray Removing the Control Board Removing the Water Valves Removing the Condenser FAN Motor To remove the compressor terminal box To remove the relay and overload To remove the run capacitorComponent Testing Component Testing ChartComponent Voltage AT Resistance / Watts Test Locations Electronic Control Board Diagnostics & TroubleshootingImportant Information User Interface Control Board Display Is Normal Display Shows Error Codes Suggestions on Diagnosis Display Is BlankFailure Possible Cause Test PROCEDURE-ACTION User Interface Failure FeedbackFailure Possible Cause Test PROCEDURE-ACTION Troubleshooting Chart Problem Possible Cause Test PROCEDURE-ACTIONProblem Possible Cause Test PROCEDURE-ACTION Problem Possible Cause Test PROCEDURE-ACTION Electronic Control Board PIN Locations Thermistor Resistance / Temperature Chart User Interface Board PIN LocationsPage Wiring Diagram & Strip Circuits Wiring DiagramCompressor Evaporator FAN / DelayStrip Circuits Condenser FAN MotorFreezer Light Damper AIR Door MotorRefrigerator Light Dispenser LightICE Dispenser Freezer Door & Dispenser Housing HeatersWater Dispenser ICE Chute Door HeaterPower & Communications Circuits Between Boards IDI ICE MakerThermistors Page Tech Tips Removing the Original GasketInstalling the Service Gasket Product Specifications Warranty Information Sources For Technical Information and Service PointersFor Technical Assistance While AT the CUSTOMER’S Home Call