Whirlpool GC1SHAXM Diagnostics & Troubleshooting, Important Information, Electronic Control Board

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DIAGNOSTICS & TROUBLESHOOTING

WARNING

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

Diagnostics on this product are different than on other Whirlpool SxS refrigerators. Several error codes are available, however there is no “diagnostic mode” that can be “entered” on the electronic control to allow operation of each function separately.

Virtually all functional component testing must be performed similarly to a non-electronic product by verifying whether the component is “good,” or whether there is voltage present at the component. To know how these com- ponents function in this product, refer to the “Theory of Operation” section and the contents of this section.

IMPORTANT INFORMATION

Electronic Control Board

•Virtually all components and functions are electrically connected to and controlled by the Electronic Control Board both on the “line” and “neutral” side.The exception is the ice dispenser motor and the dispenser light. These components are directly connected to and controlled by the User Interface.

•The majority of components and functions controlled by the Electronic Control Board are switched on the “neutral” side of the circuit. This means the “line” side of the circuit to the component(s) always has voltage potential.

User Interface Control Board

•The User Interface Control Board is also energized by “line” and “neutral” circuits through the Electronic Control Board. Communication between the two boards is through the “TX” and “RX” circuits (refer to the Wiring Diagram and Strip Circuit).

•Turning OFF the refrigerator turns off all of the interior and indicator lights except two dots (“.”) in the temperature displays.

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Contents Model GC1SHAXM 2003 69˝ HighGoals and Objectives ForwardTable of Contents Component Testing General Refrigerator SafetyModel Number Model & Serial Number DesignationsSerial Number Model & Serial Number Label Tech Sheet Locations Page Cutout Dimensions Installation InformationTools Required Door RemovalBefore YOU Begin Handle Removal OptionalDoor Closing and Alignment Door Closing and Alignment Door Closing Door and Hinge ReplacementDoor Closing and Alignment Water Hookup Connecting to RefrigeratorCold Water Supply Reverse Osmosis Water SupplyOverview Theory of OperationUser Interface Page Thermistors Electronic Control BoardDefrost Operation Default Operation If Thermistors Fail FAN Operation and DelayElectronic Control User InterfaceIN-DOOR ICE Page Component Locations Component AccessTo remove the freezer light bulb Removing a Refrigerator or Freezer Light BulbTo remove the refrigerator light bulb Removing the Defrost Bimetal Removing the Refrigerator Thermistor Housing On the next Removing the Water & ICE Dispenser Board InterfaceInterface Board Screws Removing the Evaporator Tray Removing the Control Board Removing the Water Valves Removing the Condenser FAN Motor To remove the compressor terminal box To remove the run capacitor To remove the relay and overloadComponent Testing Chart Component TestingComponent Voltage AT Resistance / Watts Test Locations Important Information Diagnostics & TroubleshootingElectronic Control Board User Interface Control BoardSuggestions on Diagnosis Display Shows Error CodesDisplay Is Normal Display Is BlankUser Interface Failure Feedback Failure Possible Cause Test PROCEDURE-ACTIONFailure Possible Cause Test PROCEDURE-ACTION Problem Possible Cause Test PROCEDURE-ACTION Troubleshooting ChartProblem Possible Cause Test PROCEDURE-ACTION Problem Possible Cause Test PROCEDURE-ACTION Electronic Control Board PIN Locations User Interface Board PIN Locations Thermistor Resistance / Temperature ChartPage Wiring Diagram Wiring Diagram & Strip CircuitsStrip Circuits Evaporator FAN / DelayCompressor Condenser FAN MotorRefrigerator Light Damper AIR Door MotorFreezer Light Dispenser LightWater Dispenser Freezer Door & Dispenser Housing HeatersICE Dispenser ICE Chute Door HeaterIDI ICE Maker Power & Communications Circuits Between BoardsThermistors Page Removing the Original Gasket Tech TipsInstalling the Service Gasket For Technical Information and Service Pointers Product Specifications Warranty Information SourcesFor Technical Assistance While AT the CUSTOMER’S Home Call

GC1SHAXM specifications

The Whirlpool GC1SHAXM is a highly acclaimed refrigerator that combines innovative technology with practical design, making it an ideal choice for modern households. One of its standout features is the 6th Sense Technology, which intelligently monitors and adjusts the temperature within the fridge and freezer compartments. This helps maintain optimal conditions for food preservation, ensuring that fruits, vegetables, and other perishables stay fresh for longer periods.

Another highlight of the Whirlpool GC1SHAXM is its spacious interior, designed to maximize storage and organization. With adjustable shelves and multi-purpose bins, users can customize the layout to accommodate various food items, from large containers to smaller essentials. The clever use of space also includes a dedicated fruits and vegetables crisper, which maintains the right humidity level to keep produce fresh and crunchy.

Energy efficiency is a key characteristic of the Whirlpool GC1SHAXM. The appliance is equipped with advanced insulation and a smart cooling system, which significantly reduces energy consumption without compromising performance. This not only helps save on electricity bills but also reduces the environmental impact of operating a refrigerator.

Additionally, the GC1SHAXM features a sleek, modern design that complements any kitchen décor. The elegant exterior is available in a variety of finishes, allowing homeowners to choose the style that best suits their taste. The intuitive control panel makes it easy to adjust settings and monitor temperature levels at a glance.

Whirlpool has also prioritized the ease of cleaning and maintenance in this model. The interior surfaces are designed with seamless edges and materials that resist stains and odors, ensuring that the refrigerator remains hygienic and easy to maintain. Moreover, the removable door bins and shelves simplify the cleaning process, making it convenient for users to keep their appliance in top condition.

In summary, the Whirlpool GC1SHAXM is a versatile refrigerator that combines state-of-the-art technology with user-friendly features. Its efficient cooling system, spacious design, energy-saving capabilities, and beautiful aesthetics make it a popular choice among homeowners looking for reliability and style in their kitchen appliances. Whether for a family of four or a bustling household, this refrigerator stands out as a valuable addition to any home.
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