Whirlpool GC1SHAXM manual Troubleshooting Chart, Problem Possible Cause Test PROCEDURE-ACTION

Page 41

TROUBLESHOOTING CHART

The following table shows the various types of appliance faults:

WARNING

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

PROBLEM

POSSIBLE CAUSE

TEST PROCEDURE—ACTION

 

 

 

No indicators or functions

No power supply.

Verify circuits RX and TX. Verify proper wire

connections from main board pins 12/11 &

on user interface.

 

 

12/12, to user interface pins 3/1 & 3/2.

 

 

 

 

Refer to wiring diagram.

 

 

Replace the user interface.

 

 

 

Indicators for set temper-

Open neutral circuit to user

Check for proper wiring and connections of

atures display correctly,

interface.

neutral circuit from control board (pin 12/10)

but dispenser light is dim

 

to user interface (pin 5/1).

when turned on, and ice

 

 

will not dispense.

 

 

 

 

 

No water when dispenser

Microswitch or water valve failure.

Verify proper wire connections to microswitch

lever is pressed.

 

at main board pins 6/3 & 16/9. Verify water

 

 

valve connections at main board pins 6/2 and

 

 

6/5.

 

 

Refer to “Component Testing” section & “Strip

 

 

Circuits.”

 

 

Replace the control board.

 

 

 

No ice dispensed when

Microswitch or ice motor failure.

Verify proper wire connections to microswitch

dispenser lever is

 

at user interface board pins 3/3 & 5/3. Verify

pressed.

 

ice motor connections at user interface board

 

 

pins 5/4 and 5/5.

 

 

Refer to “Component Testing” section & “Strip

 

 

Circuits.”

 

 

Replace the user interface.

 

 

 

Refrigerator compartment

Burned out lamp.

Verify if the lamp is good.

light does not switch on

Loose wiring connections.

Verify proper operation of refrigerator com-

when door is opened.

Door switch failure.

partment door switch and connections.

 

 

 

Freezer compartment

Burned out lamp.

Verify if the lamp is good.

light does not switch on

Loose wiring connections.

Verify proper operation of freezer compart-

when door is opened.

Door switch failure.

ment door switch and connections.

 

 

 

Continued on the next page.

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Contents Model GC1SHAXM 2003 69˝ HighGoals and Objectives ForwardTable of Contents Component Testing General Refrigerator SafetySerial Number Model & Serial Number DesignationsModel Number Model & Serial Number Label Tech Sheet Locations Page Cutout Dimensions Installation InformationTools Required Door RemovalBefore YOU Begin Handle Removal OptionalDoor Closing and Alignment Door Closing and Alignment Door Closing Door and Hinge ReplacementDoor Closing and Alignment Water Hookup Connecting to RefrigeratorCold Water Supply Reverse Osmosis Water SupplyOverview Theory of OperationUser Interface Page Thermistors Electronic Control BoardDefrost Operation Default Operation If Thermistors Fail FAN Operation and DelayElectronic Control User InterfaceIN-DOOR ICE Page Component Locations Component AccessTo remove the refrigerator light bulb Removing a Refrigerator or Freezer Light BulbTo remove the freezer light bulb Removing the Defrost Bimetal Removing the Refrigerator Thermistor Housing On the next Removing the Water & ICE Dispenser Board InterfaceInterface Board Screws Removing the Evaporator Tray Removing the Control Board Removing the Water Valves Removing the Condenser FAN Motor To remove the compressor terminal box To remove the run capacitor To remove the relay and overloadComponent Testing Chart Component TestingComponent Voltage AT Resistance / Watts Test Locations Important Information Diagnostics & TroubleshootingElectronic Control Board User Interface Control BoardSuggestions on Diagnosis Display Shows Error CodesDisplay Is Normal Display Is BlankUser Interface Failure Feedback Failure Possible Cause Test PROCEDURE-ACTIONFailure Possible Cause Test PROCEDURE-ACTION Problem Possible Cause Test PROCEDURE-ACTION Troubleshooting ChartProblem Possible Cause Test PROCEDURE-ACTION Problem Possible Cause Test PROCEDURE-ACTION Electronic Control Board PIN Locations User Interface Board PIN Locations Thermistor Resistance / Temperature ChartPage Wiring Diagram Wiring Diagram & Strip CircuitsStrip Circuits Evaporator FAN / DelayCompressor Condenser FAN MotorRefrigerator Light Damper AIR Door MotorFreezer Light Dispenser LightWater Dispenser Freezer Door & Dispenser Housing HeatersICE Dispenser ICE Chute Door HeaterThermistors Power & Communications Circuits Between BoardsIDI ICE Maker Page Removing the Original Gasket Tech TipsInstalling the Service Gasket For Technical Assistance While AT the CUSTOMER’S Home Call Product Specifications Warranty Information SourcesFor Technical Information and Service Pointers

GC1SHAXM specifications

The Whirlpool GC1SHAXM is a highly acclaimed refrigerator that combines innovative technology with practical design, making it an ideal choice for modern households. One of its standout features is the 6th Sense Technology, which intelligently monitors and adjusts the temperature within the fridge and freezer compartments. This helps maintain optimal conditions for food preservation, ensuring that fruits, vegetables, and other perishables stay fresh for longer periods.

Another highlight of the Whirlpool GC1SHAXM is its spacious interior, designed to maximize storage and organization. With adjustable shelves and multi-purpose bins, users can customize the layout to accommodate various food items, from large containers to smaller essentials. The clever use of space also includes a dedicated fruits and vegetables crisper, which maintains the right humidity level to keep produce fresh and crunchy.

Energy efficiency is a key characteristic of the Whirlpool GC1SHAXM. The appliance is equipped with advanced insulation and a smart cooling system, which significantly reduces energy consumption without compromising performance. This not only helps save on electricity bills but also reduces the environmental impact of operating a refrigerator.

Additionally, the GC1SHAXM features a sleek, modern design that complements any kitchen décor. The elegant exterior is available in a variety of finishes, allowing homeowners to choose the style that best suits their taste. The intuitive control panel makes it easy to adjust settings and monitor temperature levels at a glance.

Whirlpool has also prioritized the ease of cleaning and maintenance in this model. The interior surfaces are designed with seamless edges and materials that resist stains and odors, ensuring that the refrigerator remains hygienic and easy to maintain. Moreover, the removable door bins and shelves simplify the cleaning process, making it convenient for users to keep their appliance in top condition.

In summary, the Whirlpool GC1SHAXM is a versatile refrigerator that combines state-of-the-art technology with user-friendly features. Its efficient cooling system, spacious design, energy-saving capabilities, and beautiful aesthetics make it a popular choice among homeowners looking for reliability and style in their kitchen appliances. Whether for a family of four or a bustling household, this refrigerator stands out as a valuable addition to any home.
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