Whirlpool 2300253 manual Troubleshooting

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4.Depending on your model, turn the Thermostat Control or Refrigerator Control to OFF. See the “Setting the Controls” section.

5.Unplug the refrigerator.

6.Empty water from the defrost pan.

7.Clean, wipe, and dry thoroughly.

8.Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.

9.Depending on the model, raise the front of the refrigerator so it rolls more easily OR screw in the leveling legs so they don't scrape the floor. See the “Door Closing” or “Leveling Your Refrigerator” section.

10.Tape the doors shut and the power cord to the refrigerator cabinet.

When you get to your new home, put everything back and refer to the “Installing Your Refrigerator” section for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator will not operate

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

Has a household fuse or circuit breaker tripped? Replace the fuse or reset the circuit.

Is the Refrigerator Control turned to the OFF position? Refer to the “Setting the Control(s)” section.

Is the refrigerator defrosting?

Recheck to see if the refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.

The lights do not work

Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

Is a light bulb loose in the socket?

Turn the refrigerator control to OFF. Disconnect the refrigerator from the electrical supply. Gently remove the bulb and reinsert. Then reconnect the refrigerator to the electrical supply and reset the refrigerator control.

Has a light bulb burned out?

Replace with an appliance bulb of the same wattage, size, and shape. See the “Changing the Light Bulb(s)” section.

There is water in the defrost drain pan

Is the refrigerator defrosting?

The water will evaporate. It is normal for water to drip into the defrost pan.

Is it more humid than normal?

Expect that the water in the defrost pan will take longer to evaporate. This is normal when it is hot or humid.

The motor seems to run too much

Is the room temperature hotter than normal?

Expect the motor to run longer under warm conditions. At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more of the time.

Has a large amount of food just been added to the refrigerator?

Adding a large amount of food warms the refrigerator. It is normal for the motor to run longer in order to cool the refrigerator back down. See the “Refrigerator Features” section.

Are the doors opened often?

Expect the motor to run longer when this occurs. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.

Is the control set correctly for the surrounding conditions?

Refer to the “Setting the Control(s)” section.

Are the doors closed completely?

Push the doors firmly shut. If they will not shut all the way, see “The doors will not close completely” later in this section.

Are the condenser coils dirty?

This prevents air transfer and makes the motor work harder. Clean the condenser coils. Refer to the “Cleaning Your Refrigerator” section.

NOTE: Your new refrigerator will run longer than your old one due to its high efficiency motor.

The refrigerator seems to make too much noise

The sounds may be normal for your refrigerator.

Refer to the “Understanding Sounds You May Hear” section.

The ice maker is not producing ice

Is the freezer temperature cold enough to produce ice? Wait 24 hours after hook-up for ice production. See the “Setting the Control(s)” section.

Is the wire shut-off arm in the OFF (arm up) position? Lower the wire shut-off arm to the ON (arm down) position. See the “Ice Maker” section.

Is the water line shut-off valve to the refrigerator turned on?

Turn on the water valve. See the “Connecting the Refrigerator to a Water Source” section.

Is an ice cube jammed in the ejector arm?

Remove the ice from the ejector arm with a plastic utensil. Refer to the “Ice Maker” section.

Does the ice maker mold have water in it or has no ice been produced?

Check to see if your refrigerator has been connected to your home water supply and the supply shut-off valve is turned on. Refer to the “Connecting the Refrigerator to a Water Source” section.

NOTE: If not due to any of the above, there may be a problem with the water line. Call for service.

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Contents BOTTOM-MOUNT Refrigerator Réfrigérateur SuperposéUse & Care Guide Guide d’utilisation Et d’entretienTable of Contents Refrigerator Safety Before you throw away your old refrigerator or freezerInstalling Your Refrigerator Cleaning before useUnpacking Your Refrigerator Location RequirementsElectrical Requirements Connecting the Refrigerator To a Water SourceForUnitsWith AutomaticIce Makers Connecting to refrigerator Base GrilleTo remove the base grille To replace the base grilleDoor and hinge replacement Door reversal optionalCabinet Refrigerator doorBase Grille Top HingeUsing Your Refrigerator Door Closing and AlignmentUnderstanding Sounds You May Hear Ensuring Proper Air CirculationSetting the Controls Adjusting Control SettingsRefrigerator Features On some models AccessoryIce Maker Refrigerator ShelvesMeat Drawer and Cover Lateral Adjustable ShelfCrisper and Crisper Cover Freezer Features Door Features Caring for Your RefrigeratorPower Interruptions Changing the Light BulbsVacation and Moving Care VacationsTroubleshooting Is there a water filter installed on the refrigerator? Is the water shut-off valve turned completely on?Divider between the two compartments is warm Is the room humid?If you need replacement parts For service in CanadaU.S.A CanadaWhirlpool Refrigerator Warranty Whirlpool Corporation will not pay forSécurité DU Réfrigérateur Avant de jeter votre vieux réfrigérateur ou congélateurInstallation DU Réfrigérateur Emplacement d’installationDéballage de votre réfrigérateur Enlèvement des matériaux d’emballageMéthode recommandée de mise à la terre Spécifications électriquesRaccordement du réfrigérateur à une Canalisation d’eau Pourappareilsavec machinesà glaçonsautomatiquesGrille de la base Raccordement à une canalisation d’eauRaccordement au réfrigérateur Pour enlever la grille de la baseRéinstallation Portes et charnières Démontage Portes et charnièresCaisse Porte du compartiment de réfrigérationCharnière centrale Grille de la base Charnière supérieureÉtapes finales Fermeture et alignement des portes Les bruits de l’appareil que vous pouvez EntendreFermeture des portes Alignement des portesUtilisation DU Réfrigérateur Réglage des commandesPour s’assurer d’une circulation d’air Appropriée Sur certains modèles- Accessoire Ajustement des réglages de commandeMachine à glaçons Tablettes du réfrigérateur Tablette à réglage latéralSur certains modèles Tablettes coulissantes sur certains modèlesTiroir à viande et couvercle Bac à légumes et couvercleSurcertains modèles Guide d’entreposage des viandesCongélateur Réglagedel’humiditédanslesbacsàlégumesCasier utilitaire ou oeufrier Clayette pleine largeurLA Porte Panier en brocheTringles dans la porte BalconnetsRemplacement de l’ampoule d’éclairage Nettoyage du réfrigérateurPour nettoyer le réfrigérateur Pour changer l’ampoule du réfrigérateur ou du congélateurPannes de courant DéménagementVacances DéménagementDépannage Un filtre à eau est-il installé sur le réfrigérateur? La machine à glaçons produit trop peu de glaçonsLa porte est-elle souvent ouverte? La pièce est-elle humide?Les aliments sont-ils bien emballés? Les joints collent-ils?Pour service au Canada Aux États-UnisAu Canada Si vous avez besoin de pièces de rechangeGarantie DU Réfrigérateur Whirlpool Whirlpool Corporation ne paiera pas pour2212540 Tous droits réservés