Whirlpool 2195258 Troubleshooting, Requesting Service, If you need FSP* replace- ment parts† …

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Troubleshooting

Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem.

PROBLEM	CHECK THE FOLLOWING

Your refrigera-	Is the power supply cord firmly plugged into a live circuit with proper
tor will not	voltage?
operate	Has a household fuse or circuit breaker blown/tripped?
	Is the Refrigerator Control set to the OFF position?

The lights do	Is the power supply cord firmly plugged into a live circuit with proper
not work	voltage?
	Has a household fuse or circuit breaker blown/tripped?
	Is a bulb burned out?

You hear unfa-	Is something on top of or behind the refrigerator?
miliar sounds	Some new sounds are normal. See “Understanding the sounds you
or a rattling/	may hear” on page 24.
jingling noise
There is water in	This is normal on hot, muggy days. Make sure the refrigerator is level
the defrost pan	so the pan does not overflow.

The motor	Are the condenser coils dirty?
seems to run	Has the door been open often? Has a large amount of food been
too much	added at one time? The motor naturally runs longer in these cases.
	Is the room hot? If the room is too warm, the motor runs longer to
	keep the unit cool.

Requesting Service

1.If the problem is not due to one of the items listed in Troubleshooting …

Contact the dealer from whom you pur- chased the unit or an authorized Whirlpool service company.

†When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.

2.If you need FSP* replace- ment parts† …

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your WHIRLPOOL* appliance. FSP replacement parts will fit right and work right because they are made to the same exacting specifications used to build every new WHIRLPOOL appliance.

To locate FSP replacement parts in your area, contact the dealer from whom you purchased the unit or an authorized Whirlpool* service company.

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Contents GuíadeUsoYCuidado UseAndCareGuide 2195258 Table of Contents Thank you for buying a WHIRLPOOL* appliance Refrigerator Safety Proper disposal of your old refrigeratorBefore YOU Throw Away Your OLD Refrigerator or Freezer Parts and Features Control panelsBase grille Before Using Your Refrigerator Cleaning your refrigeratorInstalling it properly Cleaning it before usePlugging it Leveling it Using Your Refrigerator Setting the controlsChanging the control settings Recommended Condition Reason Control SettingsRemoving the drop-in door trim pieces Adjusting the door bins Removing the snap-off door trimRemoving the snap-off door trivets To remove the trivetAdjusting the utility compartment and tray Adjusting the refrigerator shelvesCantilever shelves Slide-out shelvesAdjusting the EZ-TRACK*refrigerator shelf To slide shelf side-to-sideTo remove the shelf To remove shelf trackRemoving the meat drawer and cover StyleRemoving the crispers and crisper cover To remove the coverTo remove the crispers Adjusting the crisper humidity control Adjusting the crisper cover trackTo remove the center track To replace the center trackAdjusting the freezer shelf Adjusting the half-width freezer shelfTo adjust the shelf To replace the shelfUsing the ice cube trays Removing the pull-out freezer floorTo remove the freezer floor To replace the freezer floorUsing the optional automatic ice maker Solving common ice maker problemsProblem Possible CAUSE/SOLUTION Attaching the optional ice maker to a water supply Read all directions carefully before you beginCold water supply Tools requiredConnecting to water line Connecting to refrigerator Removing the base grilleChanging the light bulbs To replace the base grilleUnderstanding the sounds you may hear Saving energyReversing the door swing Reversing the hingesReversing the handles Style ScrewSealing screw Reversing the handles Style Part What to USE HOW to Clean Caring for Your RefrigeratorHoliday and moving care Short holidaysLong holidays MovingPower interruptions Food Storage Guide Storing fresh foodStoring frozen food PackagingFreezing Packaging recommended for useTroubleshooting Requesting ServiceProblem Check the Following If you need FSP* replace- ment parts† …Length of Warranty Whirlpool will PAY for Full ONE-YEAR WarrantyFull FIVE-YEAR Whirlpool will not PAY forPage Contenido Un Mensaje para Usted Gracias por comprar este producto WhirlpoolSeguridad Para reducir el riesgo de incendio, choqueEléctrico o lesión cuando use su refrigerador Siga estas precauciones básicasCómo deshacerse debidamente de su refrigerador viejo Antes DE Deshacerse DE SU Viejo Refrigerador O CongeladorPiezas y Características Paneles de controlSpillguard Antes de Usar el Refrigerador LimpiezaInstalación Remueva los materiales del paqueteEnchufe Peligro de Choque EléctricoNivelación Cómo Usar el Refrigerador ControlesAjuste de los controles GraduacionesCondiciones Razones Recomendadas Cómo sacar los bordes decorativos deslizables de la puerta Cómo sacar los bordes decorativos removibles de la puertaPara sacar el borde decorativo Para volver a colocar el borde decorativoCómo sacar los anaqueles removibles de la puerta Cómo ajustar los anaqueles de la puertaCómo ajustar el compartimiento multiusos y la bandeja Para sacar el anaquelCómo quitar los anaqueles del refrigerador Anaqueles de ménsulaAnaqueles que se deslizan Cómo ajustar el anaquel EZ-TRACK*del refrigerador Cómo deslizar el anaquel de un lado a otroCómo quitar la guía del anaquel Cómo sacar la gaveta para carnes y la cubierta ModeloPara sacar la gaveta para carnes Para sacar la cubiertaPara volver a colocar la cubierta Cómo sacar las gavetas para verduras y la cubierta Para sacar las gavetas para verdurasPara sacar el riel central Para volver a colocar el riel centralCómo ajustar el anaquel del congelador Para volver a colocar el anaquelCómo ajustar el anaquel Cómo quitar la base removible del congelador Cómo usar las cubetas para hieloCómo sacar la base removible del congelador Cómo volver a colocar la base removible del congeladorCómo resolver los problemas de la máquina de hacer hielo ProblemaCómo usar la máquina de hacer hielo opcional Las esquinasHerramientas necesarias Suministro de agua fríaConexión de la tubería del agua Conexión al refrigerador Cómo sacar la rejilla de la base Para volver a colocar la rejillaCómo cambiar las bombillas Cómo cambiar la bombilla del congeladorCómo interpretar los sonidos que se escuchen Cómo ahorrar energíaCómo invertir el lado de abertura de las puertas Para cambiar el lado de lasBisagras Para cambiar las manijas de la puerta Estilo Tapones Tapón Espaciador Tornillo Tornillo obturador Tapones Cuidados con el Refrigerador Cómo limpiar el refrigeradorPartes QUE Usar Como Hacer LA Limpieza Revestimientos y Empaques de lasNo use en las piezas plásticas ceras PuertasCuidados durante vacaciones y mudanzas Fallas eléctricasEn caso de vacaciones cortas En caso de vacaciones largasGuía de Almacenamiento de Alimentos Almacenamiento de alimentos frescosAlmacenamiento de comidas congeladas EnvolturasCongelador Envolturas recomendadasCómo Solucionar Problemas Problema VerificarSi Necesita Ayuda Si necesita mantenimiento† …Si usted necesita repuestos FSP*† … † Cuando necesite mantenimientoGarantia DE Cinco AñosWhirlpool no Pagara POR